--- description: Tudo sobre InfoFlo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.pt/software/96628/infoflo Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/96628/infoflo?page=2) > CRM completo e acessível. Custo único de US$ 99 por usuário. Fácil de usar, com complementos opcionais para um pacote personalizado. > > Verdict: Rated **4.5/5** by 100 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa InfoFlo? Atende a qualquer empresa, pois o sistema de CRM pode ser personalizado para qualquer setor. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 100 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: InfoFlo Solutions - **Location**: Toronto, Canadá - **Founded**: 2017 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, dinamarquês, espanhol, francês, húngaro, inglês, italiano, neerlandês, russo, turco - **Available Countries**: Alemanha, Austrália, Canadá, China, Estados Unidos, França, Ilhas Caimão, Irlanda, Japão, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia ## Recursos - Agendamento - Banco de dados de contatos - Cobrança e faturamento - Contatos compartilhados - Controle de horas - Discador automático - Distribuição automática de chamadas - Extensões virtuais - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão da base de conhecimento - Gestão da comunicação - Gestão de associação - Gestão de call centers - Gestão de campanhas - Gestão de casos - Gestão de clientes - Gestão de compromissos - Gestão de doadores - Gestão de filas - Gestão de formulários - Gestão de leads - Gestão de projetos - Gestão de recomendações - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline de vendas - Goal Setting/Tracking - Gravação - Gravação de chamadas - Histórico do cliente - IVR - Identificador de chamadas - Importação/exportação de dados - Marketing por e-mail - Monitoração de chamadas - Notas de caso - Painel - Painel de atividades - Pesquisa e filtro - Portal de autoatendimento - Portal do cliente - Rastreamento de data de vencimento - Registro de chamadas - Relatórios e análise de dados - Roteamento de chamadas - Seguimento de status - Transferência de arquivos - VoIP ... and 40 more features ## Integrations (8 total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) - [Ferramentas de Gestão de Casos Jurídicos](https://www.capterra.pt/directory/20040/legal-case-management/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) ## Alternativas 1. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (997 reviews) 2. [Convoso](https://www.capterra.pt/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.capterra.pt/software/29589/callcenternow) — 4.8/5 (325 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1786 reviews) 5. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4083 reviews) ## Avaliações ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7 de fevereiro de 2018* | Produção audivisual > > **Vantagens**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Desvantagens**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- ### "Great Service\!\!\!" — 5.0/5 > **Samantha** | *12 de abril de 2026* | Contabilidade | Recommendation rating: 10.0/10 > > **Vantagens**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity > > **Desvantagens**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 de fevereiro de 2018* | Seguros | Recommendation rating: 6.0/10 > > **Vantagens**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Desvantagens**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "InfoFlo offers a simple and straightforward approach to all the necessary basics of CRM\!" — 5.0/5 > **Jeremy** | *6 de fevereiro de 2018* > > **Vantagens**: While we are brand new to working with the software, I appreciate the fact that you can very easily tailor the experience to your own needs. Without a doubt, after many months of trialing a plethora of CRM software, I have found that InfoFlo is the best option for a permanent (non-subscription-based), relatively inexpensive non-cloud-based experience, that offers a simple and straightforward means to organize and track legal cases. Their sales and support staff go above and beyond to help you in the decision-making process, and offer a great trial experience so that you know exactly what you are getting into. They make suggestions for what add-ons will best suit your needs and demonstrate the many ways you can customize the software to fit your practice. I have to give a special shout-out to Shai for making this one of the most pleasant purchases ever--he goes out of the way to provide you with a personal and informed experience. The fact that you can start with the basics and add on more functionality as you grow is also a truly wonderful feature. Room for expansion and free updates makes this software that will grow with your firm. If you need a product that will help your team stay organized without breaking the bank, you owe it to yourself to try InfoFlo. > > **Desvantagens**: To some, the fact that InfoFlo is very simple and focused on basic tasks may be a turn-off. For our firm, however, this is precisely the reason we chose it. In the words of my supervisor, "we were only using 100 square feet of a 10,000 square foot mansion" with our previous CRM. It was costly and offered much more than we truly needed. InfoFlo offers just what we need for an affordable one-time fee. ----- ### "I'm working with InfoFlo for more than 5 years. Great features for a truly low price." — 5.0/5 > **Aleksandros** | *7 de fevereiro de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: - Value for money - Business layout - Ease of use - Overall experience - suited for small to big size labels > > **Desvantagens**: The official APP of the product recently released and still needs some improvements which I'm sure that this will be fixed ASAP from the label. > > I organized my label and I understood my clients better ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/96628/infoflo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/96628/infoflo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data