--- description: Tudo sobre ECP: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Atenção Domiciliar](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.pt/software/90493/ecp Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/90493/ecp?page=2) > Solução de software na web acessível e independente de plataforma, personalizado para as necessidades de casas de repouso de qualquer tamanho. > > Verdict: Rated **4.6/5** by 176 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ECP? Farmácias, casas de repouso, tratamento para a memória, centros de vida independente, centros de reabilitação, creches e casas para grupos. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 176 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Extended Care Professional - **Location**: East Troy, EUA - **Founded**: 2004 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Agendamento - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de medicamentos - Captura de leads - Cobrança de consultas médicas - Cobrança e faturamento - Comunicações com pacientes - Controle médico - Criação de diagramas - Cuidados geriátricos - Distribuição de leads - Geração de leads - Gerenciamento de contatos - Gerenciamento de documentos - Gestão da comunicação - Gestão de avaliações - Gestão de campanhas - Gestão de compromissos - Gestão de conformidade - Gestão de fichas dos pacientes - Gestão de incidentes - Gestão de leads - Gestão de pacientes - Gestão de planos de cuidado - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pessoal - Gestão do pipeline - História clínica eletrônica/informatizada - Histórico de faturas - Histórico de medicamentos - Importação/exportação de dados - Lead Nurturing - Lembretes - Marketing por e-mail - Meal/Nutrition Management - Medication Management - Painel de atividades - Para cuidados prolongados - Qualificação de leads - Rastreamento de conformidade - Rastreamento de interações - Receitas médicas eletrônicas - Relatórios de vendas - Relatórios e análise de dados - Relatórios e estatística - Seguimento de status - Sistema de assistência sanitária - Third-Party Integrations ## Integrations (53 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 38 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Atenção Domiciliar](https://www.capterra.pt/directory/10034/assisted-living/software) ## Categorias relacionadas - [Software de Atenção Domiciliar](https://www.capterra.pt/directory/10034/assisted-living/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) - [Software CRM de Assistência Médica](https://www.capterra.pt/directory/30976/healthcare-crm/software) - [Software para Faturamento Médico](https://www.capterra.pt/directory/30026/medical-billing/software) - [Sistemas para Farmácia](https://www.capterra.pt/directory/30593/pharmacy/software) ## Alternativas 1. [StoriiCare](https://www.capterra.pt/software/163319/storiicare) — 4.8/5 (50 reviews) 2. [eResidentCare](https://www.capterra.pt/software/85296/eresidentcare) — 4.5/5 (24 reviews) 3. [myUnity](https://www.capterra.pt/software/201299/myunity-home-health-hospice-software) — 4.1/5 (143 reviews) 4. [CareVoyant Home Care](https://www.capterra.pt/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) 5. [Aline](https://www.capterra.pt/software/174910/Aline) — 4.5/5 (12 reviews) ## Avaliações ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23 de janeiro de 2013* > > **Vantagens**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Desvantagens**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21 de outubro de 2025* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Desvantagens**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2 de junho de 2026* | Hospitais e Saúde | Recommendation rating: 4.0/10 > > **Vantagens**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Desvantagens**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "ECP review" — 5.0/5 > **Megan** | *30 de julho de 2026* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: ECP customer support is very helpful with walking you through how to fix things or set things up in the system. They're willing to take suggestions to help with program development. The tutorial videos make it easy to train staff on how to properly document tasks and concerns. > > **Desvantagens**: There's a glitch that happens at times that causes the inventory to be off. The only conclusion we've come to is we might be having a lapse in our internet at that time which would not be ECP's fault but makes it inconvenient especially when dealing with narcotics. ----- ### "ECP Review at AOH" — 4.0/5 > **Malou** | *14 de abril de 2026* | Hospitais e Saúde | Recommendation rating: 8.0/10 > > **Vantagens**: The ability to work together with clinical, CRM and Carefeed and automate many parts, also the assessment to fill in the care plan. > > **Desvantagens**: The reporting and finding our best referral sources and how many leads they have sent us. Also dashboard has issues reporting thing accurately. > > Good, we have used clinical for a 10+ years and have had good support and growth. Having good response around our questions. ----- Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data