--- description: Tudo sobre DrChrono: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Gestão de Clínicas](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://www.capterra.pt/software/89392/drchrono-practice-management Page: 1 / 21\ Seguinte: [Next page](https://www.capterra.pt/software/89392/drchrono-practice-management?page=2) > O EHR móvel tudo-em-um baseado na nuvem DrChrono com PM inclui feed de reivindicações ao vivo, verificações de elegibilidade em tempo real, lembretes de agendamento personalizados. > > Verdict: Rated **3.9/5** by 493 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa DrChrono? O DrChrono atende de consultórios individuais a consultórios de grandes grupos médicos com várias personalizações especializadas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.9/5** | 493 Avaliações | | Praticidade | 4.0/5 | Based on overall reviews | | Suporte ao cliente | 3.6/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: EverCommerce ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Admissão de pacientes - Agendamento de compromissos - Agendamento de consultas médicas - Ajuda de programação - Avaliações iniciais - Aviso de remessa - Banco de dados de referência de drogas - Cobrança de consultas médicas - Cobrança e faturamento - Compromissos recorrentes - Confirmations/Reminders - Conformidade com HIPAA - Conformidade com assistência médica - EPCS Compliant - Entrada de códigos e taxas - Envolvimento do paciente - For Medical Spas - For Podiatrists - Formulários personalizáveis - Gestão da receita - Gestão de clientes - Gestão de compromissos - Gestão de consultórios - Gestão de docentes/funcionários - Gestão de fichas dos pacientes - Gestão de formulários - Gestão de reclamações - Gestão de seguros - História clínica eletrônica/informatizada - Histórico de faturas - Lembretes - Limpeza de Reclamações - Medication Alerts/Warnings - Medication Management - Modelos personalizáveis - Para fins médicos - Para fisioterapia - Para optometristas - Portal do cliente - Prescription Renewal - Processamento de pagamentos - Rastreamento de conformidade - Receitas médicas eletrônicas - Reclamações eletrônicas - Remote Treatment Planning - Suporte para tomar decisões - Telemedicina - Therapy Notes - Videoconferência - Várias localizações ... and 16 more features ## Integrations (30 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 15 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Gestão de Clínicas](https://www.capterra.pt/directory/20029/medical-practice-management/software) ## Categorias relacionadas - [Software para Gestão de Clínicas](https://www.capterra.pt/directory/20029/medical-practice-management/software) - [Software de Prontuário Eletrônico para Cardiologia](https://www.capterra.pt/directory/32561/cardiology-emr/software) - [Software de Prontuário Eletrônico para Podologia](https://www.capterra.pt/directory/32617/podiatry-emr/software) - [Software para Portal do Paciente](https://www.capterra.pt/directory/30857/patient-portal/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Alternativas 1. [Fusion](https://www.capterra.pt/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.5/5 (567 reviews) 3. [Tebra](https://www.capterra.pt/software/129169/tebra) — 3.9/5 (1385 reviews) 4. [AestheticsPro](https://www.capterra.pt/software/93446/aestheticspro) — 4.5/5 (678 reviews) 5. [Epic](https://www.capterra.pt/software/122278/epiccare-emr) — 4.4/5 (456 reviews) ## Avaliações ### "Easy to use program with great support" — 4.0/5 > **Tracy** | *25 de maio de 2018* | Consultoria de gestão > > **Vantagens**: I love how very self explanatory Dr. Chrono is. I find it very easy to navigate from reporting to scheduling. The support staff is very responsive and attentive for any and all questions. Any time I needed assistance I received responses promptly. Every staff member that I spoke with always took the time to show me step by step instructions and were always available for follow up questions down the road. > > **Desvantagens**: The biggest problem that my clinic has run into with this software is that we have three different doctors in our practice that each have there own ways of taking payments, but because we only have one license for Dr. Chrono is hard to know which doctor the patient owes money too considering they see all three. We have worked around the problem, but it's very time consuming. Also the reporting was very minimal but has gotten better through the years ----- ### "DrChrono is Inconsistent at Best" — 4.0/5 > **Jay** | *28 de agosto de 2023* | Consultório médico | Recommendation rating: 0.0/10 > > **Vantagens**: I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is. > > **Desvantagens**: The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO. > > I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on. ----- ### "TERRIBLE COMPANY WITH UNRELIABLE SOFTWARE\!\!" — 1.0/5 > **Andrew** | *13 de novembro de 2025* | Medicina alternativa | Recommendation rating: 0.0/10 > > **Vantagens**: Starting out as a new provider opening my practice I had only ever worked with DrChrono as an intern at a different practice and he didn't have much positive or negative things to say about the software but I decided to sign up with them when I opened. In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent. > > **Desvantagens**: As time went on and they kept launching new features (most we didn't use) the platform became more and more unstable. We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent dealing with poor and frankly rude customer service reps. After about 6 months of them trying to fix all the issues they then raised the price of the software every year, and required a year contract in excess of over 1500 a month for a small practice with 3 providers. Software like Jane and Chirotouch charge a third of that and have far less issues. At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from our schedule, the software would go offline for hours during normal working business hours and many many other issues. > > Myself and my team have had nothing but problems for years with DrChrono. The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers). We lost soooo much time and money with all the issues we've had with them. After deciding to leave and switch to a better software, they have now sent us to collections for the remaining 2 months they say we owe for the software we are no longer using. I should be suing them for all of the mishandled insurance claims, security breaches and lost medical records that patients are requesting. DO NOT GO WITH THIS COMPANY THEY ARE TERRIBLE\! ----- ### "Choose any other EHR." — 1.0/5 > **Katherine** | *29 de maio de 2025* | Clínica de saúde mental | Recommendation rating: 0.0/10 > > **Vantagens**: They have identified features that would be helpful to integrate in an EHR. There are a few options for customizing forms and templates. > > **Desvantagens**: Poor reliability. Things break all the time, and then when you make a help ticket, the help desk gaslights you trying either blame user error, or claim that the problem doesn't really exist. Eventually, you get them to understand the problem, but then it takes weeks to solve a ticket, if ever. > > Signing up with Dr. Chrono was the worst practice decision I've made. They started off so well when we signed up in 2016. I loved them for the first couple of years. They offered to pay for me to attend a conference so that I would come to some marketing dinners and convince other providers to sign up. I almost did it, but scheduling didn't work. And then the honeymoon ended. First it was constant system slowness, glitches, then they outsourced their help desk. Every time I thought it wouldn't get worse, things deteriorated further. There is no easy way to export chart notes, so it will cost thousands and thousands to transfer 9 provider's worth of data elsewhere. I feel like a hostage. Some examples. In February, they broke our providers' inboxes. Instead of each provider seeing only their patient's messages and faxes like had been the case for 9 years, now we all see EVERYONE'S. In addition to privacy concerns, it makes a safety issue, as I have to wade through 100s of messages to find the 4 messages from MY patients. Very easy to miss important communications. We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a problem. Aetna ERAs for two of our providers still don't work, 5 months after they forced us to change clearinghouses. Labcorp won't complete the integration unless you pay thousands of dollars or send them a high number of lab orders per week. Appointment reminders didn't go out last weekend. We've had at least 3 days in the last year where the system was completely down for most of the day. Periodically, the system applies payments to balances, even though the transaction failed, so we have to watch carefully for that. ----- ### "Poor customer support and lack of respect to your current clients" — 1.0/5 > **Moisey** | *16 de dezembro de 2024* | Medicina alternativa | Recommendation rating: 1.0/10 > > **Vantagens**: The scheduling is ok but everything else is hassle. > > **Desvantagens**: I hired a doctor and for me to add him i had to sign the contract for 1yr. He quit within 2 months, now they wanted me to continuously pay for the monthly premiums despite the fact he's gone and there's no use there. So image paying $$600/month for a provider who's no longer practicing. After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete bullshit. very disappointed > > Very poor support system. Takes them 3-5 business days to respond to a simple issue. Billing system is also very poor. ----- Page: 1 / 21\ Seguinte: [Next page](https://www.capterra.pt/software/89392/drchrono-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/89392/drchrono-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data