Quem usa SuperSaaS?

SuperSaaS é ideal para pequenas e médias empresas e indivíduos, incluindo (mas não limitado a) eventos, fitness, educação, salão de beleza, cuidados com animais de estimação, terapeutas, recrutamento, passeios, salões de beleza, aulas de ioga, etc.

O que é SuperSaaS?

Soluções flexíveis e acessíveis para gerenciar a agenda da maneira que você deseja. Com o SuperSaaS, não perca tempo com e-mails de ida e volta. Fique disponível para os clientes, sem interrupção, envie lembretes automáticos por SMS/e-mail, crie listas de espera, formulários personalizados, aceite pagamentos e créditos online, sincronize calendários, personalize o estilo de layout para combinar com a marca, integre o site, crie as próprias promoções acesso, definir regras de preços e muito mais. Disponível em 34 idiomas. Inscreva-se para uma avaliação gratuita!

SuperSaaS - Informação

SuperSaaS

http://www.supersaas.com

Fundada em 2006

SuperSaaS - Preços

SuperSaaS a partir de 8,00 US$/mês. SuperSaaS possui uma versão gratuita e oferece versão de teste grátis. Veja mais informações sobre preços do SuperSaaS abaixo.

Preço inicial

8,00 US$/mês

Versão gratuita

Sim

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Documentos

Assistência

Horário comercial

Online

Recursos do SuperSaaS

Sistemas de Agendamento
Agendamento automatizado
Agendamento de aulas
Agendamento de compromissos
Agendamento de grupo
Agendamento de recursos
Agendamento em tempo real
Alertas/notificações
Cronograma de instalações
Gestão de reservas de quartos
Planejamento de pessoal
Várias localizações
Acesso para Celular
Agendamento automatizado
Agendamento de grupo
Banco de dados de clientes
Compromissos recorrentes
Gestão de reservas de quartos
Lembretes de compromissos
Pagamentos online
Reservas online
Sincronização de calendários
Várias localizações

SuperSaaS - Avaliações

Exibindo 5 de 252 avaliações

Geral
4.6/5
Praticidade
4.4/5
Atendimento ao cliente
4.7/5
Recursos
4.4/5
Relação qualidade/preço
4.7/5
Andre Y.
President
Serviços ao consumidor, 2-10 funcionários
Usou o software para: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 21/05/2019

"Reliable, Fast, Easy to Update"

Comentários: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Vantagens: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Desvantagens: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Resposta dos fornecedores

por SuperSaaS em 22/05/2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

  • Fonte da avaliação 
  • Avaliado em 21/05/2019
Jennelle W.
CEO
Entretenimento, 2-10 funcionários
Usou o software para: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 03/08/2019

"Great for managing gigs "

Comentários: Overall, we are super happy to be using this program! It meets our needs very well!

Vantagens: This program is really easy to use! I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances. We’ve been really happy with this scheduling system and are happy to stay with it in the future.

Desvantagens: It would be nice if there was a way to track repeat clients who book us for multiple gigs. This may be a feature that we just haven’t discovered yet. So, if that’s the case it would be great to have customer on-boarding to make sure we’re using the software to it’s full capabilities.

Resposta dos fornecedores

por SuperSaaS em 16/09/2019

Hi Jenelle, Thank you for recommending SuperSaaS it's great to read your appreciation for our software.
It is possible to track future repeat customers with our employee management tool. You can check our support page for more information. Or just email us, and we'll reply as soon as possible. Best of luck with all future gigs! Team SuperSaaS

  • Fonte da avaliação 
  • Avaliado em 03/08/2019
Zindzi J.
Center Coordinator
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 03/03/2020

"Outstanding Customer Service, Versatile Interface"

Comentários: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Vantagens: I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Desvantagens: Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

  • Fonte da avaliação 
  • Avaliado em 03/03/2020
David G.
Developer / reseller
Publicidade e marketing, Profissional autônomo
Usou o software para: 1 a 5 meses
  • Classificação geral
    3/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    3/10
  • Fonte da avaliação 
  • Avaliado em 08/07/2017

"BEST feature set... WORST frontend for customers"

Comentários: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Vantagens: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Desvantagens: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Resposta dos fornecedores

por SuperSaaS em 08/07/2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

  • Fonte da avaliação 
  • Avaliado em 08/07/2017
Jeffrey E.
Logistics Manager
Atacadistas, 201-500 funcionários
Usou o software para: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 14/05/2019

"I've already testes most Appointment schedulers like SuperSaaS vs. all the rest! This is it to use!"

Comentários: Scheduling of Trucks to pick up loads on specific dates and time zones they are hauling across all states in the lower 48!!!

Vantagens: I had a team of paid experts to compare and contrast the many options available at our choosing out there for our companies' needs! We also included, customizing our own scheduler by hiring an I.T. crew to build exactly what we would want it to have! While working on many aspects, options out there, the marketing team came across SuperSaaS! They vetted it out, began using it in a beta style testing format without myself or my team involved. Finally, after many options we had to choose from they pitched us SuperSaaS! By far, it has blown me away on how nicely it works and is so easy to use! I would highly recommend this to anyone wishing to have a simplified version of scheduling or appointments taken care of on the web using SuperSaaS! So inexpensive too!!! It's truly a win, win!

Desvantagens: Honestly, not much to say in regard to things we didn't like about it!

  • Fonte da avaliação 
  • Avaliado em 14/05/2019