--- description: Tudo sobre Visual Queue Network (VQN): preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Queue Network (VQN) - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Cobrança de Dívidas](/directory/30234/debt-collection/software) > [Visual Queue Network (VQN)](/software/79360/vqn-agency) # Visual Queue Network (VQN) Canonical: https://www.capterra.pt/software/79360/vqn-agency Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/79360/vqn-agency?page=2) > O VQN Banking tem sido utilizado pelos bancos para cobrança/recuperação/cumprimento de dívidas desde 1990. > > Verdict: Rated **4.3/5** by 23 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Visual Queue Network (VQN)? Bancos, instituições financeiras e prestadores de cuidados de saúde. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 23 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Uni-Source 2000 - **Location**: St Louis, EUA - **Founded**: 1992 ## Commercial Context - **Preço inicial**: 10 000,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop) - **Idiomas**: inglês - **Available Countries**: Alemanha, Anguila, Antígua e Barbuda, Aruba, Austrália, Baamas, Barbados, Belize, Bermudas, Brasil, Bulgária, Canadá, China, Chipre, Costa Rica, Croácia, Cuba, Domínica, Estados Unidos, Granada and 29 more ## Recursos - Gestão de clientes - Gestão de transações - Notificações automáticas ## Integrations (1 total) - Fiserv ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 ## Category - [Software de Cobrança de Dívidas](https://www.capterra.pt/directory/30234/debt-collection/software) ## Alternativas 1. [Moonflow](https://www.capterra.pt/software/1051205/moonflow) — 4.8/5 (26 reviews) 2. [Collect\!](https://www.capterra.pt/software/66949/collect) — 4.7/5 (70 reviews) 3. [Fintech Market Core System](https://www.capterra.pt/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) 4. [CaseManager](https://www.capterra.pt/software/1055502/casemanager) — 5.0/5 (5 reviews) 5. [CasetrackerLaw](https://www.capterra.pt/software/127129/casetrackerlaw) — 4.9/5 (44 reviews) ## Avaliações ### "VQN" — 5.0/5 > **Jason** | *13 de junho de 2019* | Bancos | Recommendation rating: 9.0/10 > > **Vantagens**: I like the overall ease of use, user interface, workflow tracking etc. collectors can easily work accounts and move on to the next accounts. queues and work lists can be easily created and manipulated. > > **Desvantagens**: currently it only shows one account at a time even if there are multiple accounts owned by the same individual it would be nice to see a person centric view. I would like more customizable reporting options > > I have had a very good experience with this product as well as the servicing team. we have met with them onsite several times. the team was very helpful with the process leading up to and through a recent software upgrade ----- ### "Visual Queue for Suitable Commission and Debt Management" — 5.0/5 > **Benson** | *22 de abril de 2024* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Visual Queue is proactive in allowing all the debts and commissions manageable. > > **Desvantagens**: Visual Queue increases the credibility of every costs and debts swiftly. ----- ### "VQ Review" — 3.0/5 > **Cindy** | *11 de dezembro de 2018* | Bancos | Recommendation rating: 7.0/10 > > **Vantagens**: I love the widget. It is so extremely handy\!\! > > **Desvantagens**: The dialer doesn't report same day in VQ > > Basically it has been a good product. I look forward to the upgrades ----- ### "Review from an NHT User" — 4.0/5 > **Damion** | *29 de dezembro de 2022* | Bancos | Recommendation rating: 8.0/10 > > **Vantagens**: The various reports play an integral role in our reporting monthly, the system's ability to track users servicing activity based on time of day, the various functions that restrict a user from re-assigning their accounts to other users, the fact that the system assigns accounts to users equitably, the fact that the system allows users to access accounts linked to the same collateral easily, mass update utility and the display of important servicing data are some of the features I like most about the software. > > **Desvantagens**: Some of the features lacking are the ability to get current status updates on accounts that are current which are important in the course of our business (e.g. a customer may have more than one account for us and if one is in arrears and one is current, we have to visit a separate system to assess the status of the current account because it is inactive in VQN). Other cons include the fact that when doing a mass update e are unable to select result notes captured in the system for mass updates. The reports need to be more analytical and the few charts (e.g. for promises ) are too simple. When updating new users, the process is too time-consuming. Also, there should be an option to place the various selections in alphabetical order or in numerical order. Also, the inability to set up forms within the system, that could automatically populate pertinent data from the system. > > The overall benefit has been greater efficiency, improved workflow management, and greater control. Prior to VQN, the assignment of the portfolio was a highly manual and time-consuming process and the tracking of servicing activities was also manual, the ability to prioritize accounts for servicing based on risk has helped to reduce the general risk profile of the portfolio by allowing for greater targetting of accounts/debtors with the highest risk. ----- ### "Our organizations experience with this product has been nothing but positive." — 4.0/5 > **Steve** | *15 de setembro de 2017* > > **Vantagens**: There are several features of this system that are extremely beneficial but I'll only mention three of my favorites. First, the design of the system for enough flexibility that allowed us to set up the system to fit our needs. Second, ease of use. From administration of the system to the end user the system is easy to use, set up and to adjust the set up as internal changes take place. The letter writing features is also easy to use and a great feature that again allows for flexibility and changes. Third, the File Management Utility that is connected to the system allows for the storage and easy retrieval of all letters and documents produced by the system and the collectors. It also allows for the download of external documents. We find this very beneficial for storing legal documents and other correspondence received from outside sources. > > **Desvantagens**: There is a bit of a learning curve involved with the administration of the system. Help menus would be beneficial in assisting new users with the system set up when changes are required. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/79360/vqn-agency?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/79360/vqn-agency) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data