--- description: Tudo sobre Convoso: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.pt/software/76768/cloud-predictive-dialer Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/76768/cloud-predictive-dialer?page=2) > O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita. > > Verdict: Rated **4.5/5** by 395 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Convoso? O melhor F 'ING Dialer. Desde 2006, o Convoso ajuda os call centers a dominar com ferramentas habilitadas por IA. Com a confiança de milhares de pessoas em todos os setores, a plataforma ajuda as empresas a fechar mais negócios e atingir metas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 395 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Convoso - **Location**: Woodland Hills, EUA - **Founded**: 2006 ## Commercial Context - **Preço inicial**: 90,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Filipinas, Paquistão, Índia ## Recursos - Alertas/notificações - Banco de dados do cliente - CRM - Call center de ligações de entrada - Call center de ligações saída - Campos personalizáveis - Discador automático - Discador automático - Discador preditivo - Disposição de chamadas - Distribuição automática de chamadas - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de listas - Gestão da atividade de vendas - Gestão de call centers - Gestão de campanhas - Gestão de filas - Gestão de leads - Gestão de listas de chamadas - Gestão do fluxo de trabalho - Gravação de chamadas - IVR - Identificador de chamadas - Importação/exportação de dados - Integração de telefonia por computador - Interface do agente - Mensagens por voz - Monitoração de chamadas - Painel - Painel de atividades - Qualificação de leads - Rastreamento de chamadas - Rastreamento de interações - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Roteamento automático - Roteamento de chamadas - Roteirização de chamadas - Third-Party Integrations - Transferência de chamadas ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) ## Categorias relacionadas - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) - [Sistemas de Telemarketing](https://www.capterra.pt/directory/31034/telemarketing/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Alternativas 1. [DialedIn CCaaS](https://www.capterra.pt/software/29589/callcenternow) — 4.8/5 (335 reviews) 2. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1789 reviews) 3. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [Five9](https://www.capterra.pt/software/132405/five9) — 4.2/5 (487 reviews) 5. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4094 reviews) ## Avaliações ### "Convoso is simple to use" — 5.0/5 > **Robin** | *17 de janeiro de 2025* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: It is easy to use. Really, anyone can figure out how to use it without even any instructions > > **Desvantagens**: It would be nice if it was easier to find past clients. > > I've used Convoso with several companies I've worked for. It's always been easy and pretty much anyone can use it. ----- ### "Convoso Experience" — 5.0/5 > **Viviana** | *28 de setembro de 2025* | Hotelaria | Recommendation rating: 6.0/10 > > **Vantagens**: What I love most about Convoso is the system is very easy to manage. It's easy to be able to take a call and to transfer to another department without any issues. Also logging in is much easier compared to the other system I use to use. > > **Desvantagens**: The least thing I like about Convoso is there is no setup to where you can place a call on hold and call other line on the other line. You would have to finish the first call before making another call. Unfortunately, I cannot do a three way or a conference call with the system. Also, the system has its moments where if it does not get a good wifi connection it will log you off of the system and you have to log back in. > > My experience with Convoso is it is a good program. There are still some small issues that need to be taken care of or adjusted but overall its a very simple system to use for a call center enviornment. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 de fevereiro de 2026* | Seguros | Recommendation rating: 2.0/10 > > **Vantagens**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Desvantagens**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Powerful Dialer with Analytics That Drive Real Results" — 5.0/5 > **Hector** | *18 de junho de 2026* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: The predictive dialing and call reporting features have been game-changers for our lead generation efforts. The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day. The reporting and analytics dashboard gives us clear, real-time visibility into campaign performance, so we can make quick adjustments to improve contact rates and conversions. Overall, Convoso has helped us run a much more efficient and data-driven outbound operation. > > **Desvantagens**: Honestly, there is not much to complain about. Like any robust platform, it takes a little time to fully explore all the features and settings, but once you get familiar with the system, everything runs smoothly. The benefits far outweigh any minor learning curve > > Our overall experience with Convoso has been excellent. Since implementing the platform for our lead generation operations, we have seen a noticeable improvement in agent productivity and contact rates. The predictive dialer keeps our team consistently engaged with prospects, and the robust reporting tools allow us to monitor and fine-tune our campaigns in real time. The platform is reliable, and the features are well-suited for high-volume outbound calling. It has become an essential tool in our workflow, and we would highly recommend it to any team looking to scale their lead generation efforts efficiently. ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 de julho de 2025* | Seguros | Recommendation rating: 8.0/10 > > **Vantagens**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Desvantagens**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data