--- description: Tudo sobre Convoso: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.pt/software/76768/cloud-predictive-dialer Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/76768/cloud-predictive-dialer?page=2) > O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita. > > Verdict: Rated **4.5/5** by 391 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Convoso? O melhor F 'ING Dialer. Desde 2006, o Convoso ajuda os call centers a dominar com ferramentas habilitadas por IA. Com a confiança de milhares de pessoas em todos os setores, a plataforma ajuda as empresas a fechar mais negócios e atingir metas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 391 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Convoso - **Location**: Woodland Hills, EUA - **Founded**: 2006 ## Commercial Context - **Preço inicial**: 90,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Filipinas, Paquistão, Índia ## Recursos - Banco de dados do cliente - CRM - Call center de ligações de entrada - Call center de ligações saída - Campos personalizáveis - Discador automático - Discador automático - Discador preditivo - Distribuição automática de chamadas - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de listas - Gestão da atividade de vendas - Gestão de call centers - Gestão de campanhas - Gestão de filas - Gestão de leads - Gestão do fluxo de trabalho - Gravação de chamadas - IVR - Identificador de chamadas - Importação/exportação de dados - Integração de telefonia por computador - Interface do agente - Mensagens por voz - Monitoração de chamadas - Painel - Painel de atividades - Qualificação de leads - Rastreamento de chamadas - Rastreamento de interações - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios e estatística - Roteamento automático - Roteamento de chamadas - Roteirização de chamadas - Third-Party Integrations - Transferência de chamadas ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) ## Categorias relacionadas - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) - [Sistemas de Telemarketing](https://www.capterra.pt/directory/31034/telemarketing/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Alternativas 1. [DialedIn CCaaS](https://www.capterra.pt/software/29589/callcenternow) — 4.8/5 (325 reviews) 2. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1786 reviews) 3. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4081 reviews) 4. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (918 reviews) 5. [Five9](https://www.capterra.pt/software/132405/five9) — 4.2/5 (483 reviews) ## Avaliações ### "Best of the Best\!" — 5.0/5 > **Malik** | *16 de janeiro de 2025* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: Easy navigation, and its user friendly with no glitches > > **Desvantagens**: Nothing really this crm is the best I ever used > > My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best softwares I ever used. ----- ### "My Convoso Experience" — 5.0/5 > **Brix** | *12 de fevereiro de 2026* | Seguros | Recommendation rating: 8.0/10 > > **Vantagens**: User interface design is easy to understand. Creating customer reports is super simple and easy. As a manager who uses convoso, I had an easier time using it than my previous dialers. > > **Desvantagens**: Some of the custom reports get a little buggy. It used to be more convenient but if you have a lot of custom reports generated and you select one, you would have to scroll all the way up instead of automatically being at the top. > > My experience so far has been great. I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 de fevereiro de 2026* | Seguros | Recommendation rating: 2.0/10 > > **Vantagens**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Desvantagens**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Turn key dialer as it finest" — 5.0/5 > **Rogelio** | *9 de setembro de 2025* | Terceirização/Deslocalização | Recommendation rating: 10.0/10 > > **Vantagens**: the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team > > **Desvantagens**: the take some time to get the onboarding done. this could always improve but it was decent, the team was always in contact and ready to step in and help > > Support is great, fast and helpful, they even do some stuff for us when needed and are always available within a few minutes of our support request. ----- ### "Easy to Navigate" — 5.0/5 > **Rochae** | *12 de fevereiro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: User friendly and easy to navigate. I like that it is simplified compared to other dialers I've used in the past. > > **Desvantagens**: Only thing I dislike is getting random security checks having to verify a code through my email when I'm logging into the system in the morning. > > Overall I've had a good experience with Convoso. It's very user friendly and simplified to other dialers I've used in the past. ----- Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data