--- description: Tudo sobre Hotelogix: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotelogix - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Hotelogix](/software/76374/hotelogix) # Hotelogix Canonical: https://www.capterra.pt/software/76374/hotelogix Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/76374/hotelogix?page=2) > O Hotelogix é um robusto sistema de gerenciamento de hotéis baseado em nuvem, que oferece recursos de última geração para os hotéis simplificarem as reservas. > > Verdict: Rated **4.4/5** by 251 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Hotelogix? O Hotelogix foi desenvolvido para oferecer soluções para hotéis e cadeias de hotéis de pequeno e médio porte, motéis, resorts, hotéis boutique, hotéis de negócios, apartamentos com serviços, pousadas, acampamentos e albergues. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 251 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Hotelogix - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 3,99 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, português, russo, tailandês, turco, árabe - **Available Countries**: Albânia, Alemanha, Andorra, Anguila, Argentina, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize, Bielorrússia, Bolívia, Botsuana, Brasil, Brunei, Bulgária and 107 more ## Recursos - Acompanhamento de inquilinos - Automação de marketing - Formação dinâmica de preços - Gestão da experiência do hóspede - Gestão da manutenção - Gestão de reservas - Gestão de reservas - Gestão de taxas - Integração de GDS/OTA - Inventário de salas - Observações da reserva - Pagamentos online - Ponto de vendas (PDV) - Processamento de pagamentos - Relatórios e análise de dados - Reservas em grupo - Reservas online - Suporte do cliente ## Integrations (1 total) - Mailchimp ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) - [Software de Gestão de Propriedades](https://www.capterra.pt/directory/30929/rental-property-management/software) - [Sistemas PMS para Hotel](https://www.capterra.pt/directory/31615/hotel-channel-management/software) - [Software para Motéis](https://www.capterra.pt/directory/32584/motel/software) ## Alternativas 1. 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The sales and relationship team are very efficient, they keep periodic communication, and always ask for feedback and ways to improve. All this comes at a fairly decent annual fee compared to other similar PMS. > > **Desvantagens**: Hotelogix could have worked better if it supported multiple languages, especially South East Asian and South Asian Countries, such as Korean, Mandarin and Japanese. This could maximize guest-contact features and make it worth the investment. > > Overall, I am very satisfied with Hotelogix and we will continue to work with them for the long run. We hope that they introduce more upgrades, especially multiple languages that fit to our tailored market needs. ----- ### "Efficiency and Ease with Hotelogix" — 5.0/5 > **Theobs** | *12 de dezembro de 2025* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: What I liked most about Hotelogix is its user-friendly system and intuitive interface. From the training phase up to the full implementation, the transition was very smooth. Their support team is also highly reliable—they handle inquiries efficiently, provide step-by-step guidance, and ensure issues are resolved with minimal downtime. I would also like to acknowledge Pravesh Manhas, our Implementation Manager, and Sonu Gupta, our Account Manager, for their superb support and service. Even after more than a year, they remain very accommodating and extremely easy to work with. > > **Desvantagens**: What I liked least about Hotelogix is that some features still have limited customization. There are certain modules where having more flexibility would help streamline the workflow, especially for properties with more specific operational needs. There are also times when the system experiences slight delays during peak usage, which can affect the pace of work. But overall, on the positive side, these concerns are manageable, and their support team remains reliable. Messaging our account manager, Sonu Gupta, has also been very helpful whenever I have urgent concerns, as he responds quickly and ensures issues are addressed with proper guidance and minimal downtime. > > My overall experience with Hotelogix has been very positive. From the training phase up to full implementation, the transition was smooth and well-guided. What stood out the most is the system’s intuitive and user-friendly interface, which made it easy for the team to adapt quickly. Their support team is reliable, providing clear, step-by-step assistance and resolving concerns with minimal downtime. I also appreciate how responsive their key contacts are—our implementation manager, Parvesh, and our account manager, Sonu, who is especially helpful whenever I have urgent concerns. Their guidance and quick response times contribute greatly to a seamless experience. Overall, Hotelogix has been efficient, easy to use, and backed by a support team that truly ensures operational continuity. ----- ### "A nightmare" — 1.0/5 > **Samanta** | *24 de março de 2025* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: NOTHING to like in this PMS, unless you want to have troubles and loss of money > > **Desvantagens**: product designed without basic understanding of front office and reservation operations, useless implementation managers providing lectures instead of solving problems, charged for additional 3 months fees without approval, promised a 1 month extension to the first 3 months to solve problems and charged "forgetting" the promise. POS not integrating with PMS with loss of revenue. Guest receiving squares instead of a proper confirmation letter when booking via channel manager > > A pure nightmare. None of the promises we heard during the initial sales pitch and during implementation were kept. We faced issues with their team loading our existing bookings all under only 1 name, then changing to our reservation team name, losing traces and important details, and not even realizing they were wrong: we had to explain why we could not have 30 reservations under the same name, then again why the reservations could not be under our sales team name\! Mr. \[sensitive content hidden\], their sales person totally disappeared and did not care even to hop on a call after the sale was done. Mr. \[sensitive content hidden\] had to be begged to have a call with, and to replace Mrs. \[sensitive content hidden\] as implementation manager as incapable of the job. Mr. \[sensitive content hidden\] promised to extend the first 3 months fully paid term of 1 month, but forgotten, and charged us cheating and taking other 3 months without our permission on 28 February. We could not use their system, no proper training was given, we lost revenue and our resort's image was damaged, and until now they refuse to refund the 3-month payment done by "mistake" to which they agreed to find a solution at the beginning of March 2025. We are unable to keep our company credit card active with the fear they might charge again anything without any authorization or approval. DO NOT ENGAGE WITH THEM AT ALL\! ----- ### "To the best Account Manager - \[sensitive content hidden\]" — 5.0/5 > **Dulcie** | *3 de dezembro de 2025* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: Hotelogix offers easy access to online support, no waiting period to get assistance. The Support Team are knowledgeable in all aspects / quick / friendly and professional. > > **Desvantagens**: I've been using Hotelogix over a year now and nothing comes to mind. If a situation occur the support team or Account Manager (\[sensitive content hidden\]) is available to assist > > 100% happy. We received excellent training from (\[sensitive content hidden\]) on the system, and he was part of the process in handing us over to our Account Manager (\[sensitive content hidden\]). \[sensitive content hidden\] is a wonderful addition to our hotels that are on Hotelogix system, always willing to assist, looking at the issue from an operational point to ensure we get the maximum usage from the system. Created a WhatsApp chat group to stay in touch, he is really and truly invested in taking care of his account group. PS: \[sensitive content hidden\] you are the BEST and thank you for all the support and patience, I know we can get a lot some days, but you are always our pilar in the chaos. ----- ### "Hotelogix is the best Hotel Management System" — 5.0/5 > **Pov** | *10 de dezembro de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Security, Value for money, Customer Support, Hotel Management, User Interface, Website/Mobile Assess > > **Desvantagens**: When compared to others, we have a lower price, faster customer support, a more user-friendly interface, and we can create various POS by ourselves. > > I have about a year of experience with Hotelogix and I am satisfied with everything; it saves me a lot of time, allowing me to focus more time to my operations team. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/76374/hotelogix?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/76374/hotelogix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data