---
description: Tudo sobre Avalara: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avalara - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Imposto sobre Vendas](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax)

# Avalara

Canonical: https://www.capterra.pt/software/75673/avatax

Page: 1 / 15\
Seguinte: [Next page](https://www.capterra.pt/software/75673/avatax?page=2)

> O Avalara Tax Compliance Suite permite calcular os impostos, fazer a declaração e descontar restituições, além de cumprir com os requisitos de gestão de documentos.
> 
> Verdict: Rated **4.0/5** by 354 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Avalara?

O Avalara fornece soluções automatizadas e baseadas na nuvem para conformidade com impostos sobre transações nos EUA e mundo afora, independentemente do tamanho da empresa ou do setor.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 354 Avaliações |
| Praticidade | 3.8/5 | Based on overall reviews |
| Suporte ao cliente | 3.4/5 | Based on overall reviews |
| Relação qualidade/preço | 3.5/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Avalara
- **Founded**: 2004

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, França, Itália, Japão, México, Reino Unido, Índia

## Recursos

- Administração de impostos
- Automatização de processos e fluxos de trabalho
- Cobrança e faturamento
- Conciliação bancária
- Contas a pagar
- Contas a receber
- Cumprimento Tributário
- Cálculos de impostos
- Declaração de impostos
- Empresas/negócios
- Expedientes eletrônicos
- Geração de relatórios financeiros
- Gerenciamento de documentos
- Gerenciamento de pedidos de compra
- Gestão de conformidade
- Gestão de impostos de vendas
- Gestão de isenções
- Importação/exportação de dados
- Imposto sobre valor agregado (IVA)
- Múltiplas moedas
- Rastreamento de transações
- Razão geral
- Registro de auditoria
- Relatórios e análise de dados

## Integrations (32 total)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Drupal
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise
- Epicor Advanced MES
- EtsyHunt
- Infor CloudSuite
- MYOB Acumatica
- Mandata TMS
- NetSuite
- Pinnacle Cart
- PrestaShop

... and 17 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Imposto sobre Vendas](https://www.capterra.pt/directory/30970/sales-tax/software)

## Categorias relacionadas

- [Software de Imposto sobre Vendas](https://www.capterra.pt/directory/30970/sales-tax/software)
- [Sistemas de Contabilidade](https://www.capterra.pt/directory/1/accounting/software)
- [Software de Taxas Corporativas](https://www.capterra.pt/directory/31560/corporate-tax/software)

## Alternativas

1. [hellotax](https://www.capterra.pt/software/187594/hellotax) — 4.7/5 (109 reviews)
2. [QuickBooks Online](https://www.capterra.pt/software/141374/quickbooks-online) — 4.3/5 (8447 reviews)
3. [QuickBooks Online Advanced](https://www.capterra.pt/software/189398/quickbooks-online) — 4.4/5 (1043 reviews)
4. [QuickBooks Enterprise](https://www.capterra.pt/software/46497/quickbooks-enterprise) — 4.5/5 (20639 reviews)
5. [Vertex](https://www.capterra.pt/software/160387/vertex-smb) — 4.3/5 (75 reviews)

## Avaliações

### "Time saver extraodinaire\!" — 5.0/5

> **Charity** | *6 de outubro de 2020* | Atacadistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: -Ease of use&#10;-Compatibility with our POS System&#10;-Support and communication of issues&#10;-Accuracy of collecting and remitting of taxes
> 
> **Desvantagens**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first.
> 
> This product has been a great tool for our company.  The ease of use and the accuracy has saved us so much time.  The flow between our POS and their system has been mostly effortless (there will always be issues with software).  The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders.

-----

### "Quality APIs for sales tax processing and a good support team - when you can reach them." — 4.0/5

> **Justin** | *13 de janeiro de 2025* | Gestão da educação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and the calculation APIs.
> 
> **Desvantagens**: Our account manager changed multiple times in the first few months and has since stabilized. Getting support to respond to tickets was also slow at first. Both have improved.
> 
> Use them for sales tax transaction processing - the calculation and overall NEXUS calculations. They helped get us setup and gave a bit more hand-holding then we expected which was good.

-----

### "Frustrating Experience & Poor Support" — 1.0/5

> **Katherine** | *8 de agosto de 2025* | Aparelhos médicos | Recommendation rating: 0.0/10
> 
> **Vantagens**: Large, established company with recognizable brand&#10;&#10;Prebuilt Salesforce package (no need to build from scratch)&#10;&#10;Basic functionality works for straightforward tax setups
> 
> **Desvantagens**: Support team lacks knowledge for even basic Salesforce mapping issues&#10;&#10;Pushed to upgrade to costly Technical Account Manager with no added value&#10;&#10;Long-standing issues remain unresolved (case open for nearly a year)&#10;&#10;Only solution offered is “upgrade the installed package,” which never fixes the problem&#10;&#10;Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update
> 
> Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much).&#10;&#10;I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions.&#10;&#10;If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere.

-----

### "Avalara Review" — 4.0/5

> **Diane** | *13 de fevereiro de 2025* | Varejistas | Recommendation rating: 7.0/10
> 
> **Vantagens**: The variety of products, and the ability to customize to individuals.
> 
> **Desvantagens**: Connectivity Issues that created lag time.
> 
> Ok, most of the time, but the customer service reps do not always communicate well.

-----

### "Keeps us organized but isn't always reliable" — 3.0/5

> **Avaliador Verificado** | *3 de julho de 2025* | Indústria têxtil | Recommendation rating: 5.0/10
> 
> **Vantagens**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when.
> 
> **Desvantagens**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved.

-----

Page: 1 / 15\
Seguinte: [Next page](https://www.capterra.pt/software/75673/avatax?page=2)

## Links

- [View on Capterra](https://www.capterra.pt/software/75673/avatax)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/75673/avatax> |
| de-AT | <https://www.capterra.at/software/75673/avatax> |
| de-CH | <https://www.capterra.ch/software/75673/avatax> |
| en | <https://www.capterra.com/p/75673/AvaTax/> |
| en-AE | <https://www.capterra.ae/software/75673/avatax> |
| en-AU | <https://www.capterra.com.au/software/75673/avatax> |
| en-CA | <https://www.capterra.ca/software/75673/avatax> |
| en-GB | <https://www.capterra.co.uk/software/75673/avatax> |
| en-IE | <https://www.capterra.ie/software/75673/avatax> |
| en-IL | <https://www.capterra.co.il/software/75673/avatax> |
| en-IN | <https://www.capterra.in/software/75673/avatax> |
| en-NZ | <https://www.capterra.co.nz/software/75673/avatax> |
| en-SG | <https://www.capterra.com.sg/software/75673/avatax> |
| en-ZA | <https://www.capterra.co.za/software/75673/avatax> |
| es | <https://www.capterra.es/software/75673/avatax> |
| es-AR | <https://www.capterra.com.ar/software/75673/avatax> |
| es-CL | <https://www.capterra.cl/software/75673/avatax> |
| es-CO | <https://www.capterra.co/software/75673/avatax> |
| es-CR | <https://www.capterra.co.cr/software/75673/avatax> |
| es-DO | <https://www.capterra.do/software/75673/avatax> |
| es-EC | <https://www.capterra.ec/software/75673/avatax> |
| es-MX | <https://www.capterra.mx/software/75673/avatax> |
| es-PA | <https://www.capterra.com.pa/software/75673/avatax> |
| es-PE | <https://www.capterra.pe/software/75673/avatax> |
| fr | <https://www.capterra.fr/software/75673/avatax> |
| fr-BE | <https://fr.capterra.be/software/75673/avatax> |
| fr-CA | <https://fr.capterra.ca/software/75673/avatax> |
| fr-LU | <https://www.capterra.lu/software/75673/avatax> |
| it | <https://www.capterra.it/software/75673/avatax> |
| ja | <https://www.capterra.jp/software/75673/avatax> |
| nl | <https://www.capterra.nl/software/75673/avatax> |
| nl-BE | <https://www.capterra.be/software/75673/avatax> |
| pt | <https://www.capterra.com.br/software/75673/avatax> |
| pt-PT | <https://www.capterra.pt/software/75673/avatax> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Avalara","description":"O Avalara Tax Compliance Suite (Avalara AvaTax, Avalara Returns e Avalara CertCapture) oferece soluções para vários impostos sobre transações, incluindo impostos sobre vendas e uso, IVA, impostos especiais de consumo, comunicações e outros. O pacote permite calcular os impostos, fazer a declaração e descontar restituições, além de cumprir com os requisitos de gestão de documentos. Mais de 700 integrações estão disponíveis para sistemas de contabilidade, provedores de ERP e CRM, plataformas de comércio eletrônico e muito mais, além de serviços profissionais e suporte para treinamento.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6846a447-7012-4740-8495-b4c99ec931d0.png","url":"https://www.capterra.pt/software/75673/avatax","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/75673/avatax#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":354,"ratingValue":4.0},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/75673/avatax#faqs","mainEntity":[{"name":"Quem usa Avalara?","@type":"Question","acceptedAnswer":{"text":"O Avalara fornece soluções automatizadas e baseadas na nuvem para conformidade com impostos sobre transações nos EUA e mundo afora, independentemente do tamanho da empresa ou do setor.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Imposto sobre Vendas","position":2,"item":"/directory/30970/sales-tax/software","@type":"ListItem"},{"name":"Avalara","position":3,"item":"/software/75673/avatax","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/75673/avatax#breadcrumblist"}]}
</script>
