---
description: Tudo sobre Avalara: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Avalara - Preço, avaliações e classificação - Capterra Portugal 2026
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Breadcrumb: [Home](/) > [Software de Imposto sobre Vendas](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax)

# Avalara

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> O Avalara Tax Compliance Suite permite calcular os impostos, fazer a declaração e descontar restituições, além de cumprir com os requisitos de gestão de documentos.
> 
> Verdict: Rated **4.0/5** by 365 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Avalara?

O Avalara fornece soluções automatizadas e baseadas na nuvem para conformidade com impostos sobre transações nos EUA e mundo afora, independentemente do tamanho da empresa ou do setor.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 365 Avaliações |
| Praticidade | 3.8/5 | Based on overall reviews |
| Suporte ao cliente | 3.4/5 | Based on overall reviews |
| Relação qualidade/preço | 3.6/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Avalara
- **Founded**: 2004

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, francês, inglês, português
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, França, Itália, Japão, México, Reino Unido, Índia

## Recursos

- Administração de impostos
- Cobrança e faturamento
- Conciliação bancária
- Contas a pagar
- Contas a receber
- Cumprimento Tributário
- Cálculos de impostos
- Declaração de impostos
- Empresas/negócios
- Expedientes eletrônicos
- Geração de relatórios financeiros
- Gerenciamento de documentos
- Gerenciamento de pedidos de compra
- Gestão de conformidade
- Gestão de impostos de vendas
- Gestão de isenções
- Importação/exportação de dados
- Imposto sobre valor agregado (IVA)
- Múltiplas moedas
- Rastreamento de transações
- Razão geral
- Registro de auditoria
- Relatórios e análise de dados
- Workflow Automation

## Integrations (32 total)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Drupal
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise
- Epicor Advanced MES
- EtsyHunt
- Infor CloudSuite
- MYOB Acumatica
- Mandata TMS
- NetSuite
- Pinnacle Cart
- PrestaShop

... and 17 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Imposto sobre Vendas](https://www.capterra.pt/directory/30970/sales-tax/software)

## Categorias relacionadas

- [Software de Imposto sobre Vendas](https://www.capterra.pt/directory/30970/sales-tax/software)
- [Sistemas de Contabilidade](https://www.capterra.pt/directory/1/accounting/software)
- [Software de Taxas Corporativas](https://www.capterra.pt/directory/31560/corporate-tax/software)

## Alternativas

1. [hellotax](https://www.capterra.pt/software/187594/hellotax) — 4.7/5 (113 reviews)
2. [QuickBooks Online](https://www.capterra.pt/software/141374/quickbooks-online) — 4.3/5 (8543 reviews)
3. [QuickBooks Online Advanced](https://www.capterra.pt/software/189398/quickbooks-online) — 4.4/5 (1050 reviews)
4. [QuickBooks Enterprise](https://www.capterra.pt/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews)
5. [Vertex](https://www.capterra.pt/software/160387/vertex-smb) — 4.3/5 (75 reviews)

## Avaliações

### "Time saver extraodinaire\!" — 5.0/5

> **Charity** | *6 de outubro de 2020* | Atacadistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: -Ease of use&#10;-Compatibility with our POS System&#10;-Support and communication of issues&#10;-Accuracy of collecting and remitting of taxes
> 
> **Desvantagens**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first.
> 
> This product has been a great tool for our company.  The ease of use and the accuracy has saved us so much time.  The flow between our POS and their system has been mostly effortless (there will always be issues with software).  The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders.

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### "Reliable Tax Automation for Growing Ecommerce Businesses" — 5.0/5

> **Sonu** | *18 de maio de 2026* | Bens de consumo | Recommendation rating: 9.0/10
> 
> **Vantagens**: Avalara has made tax management much easier across multiple regions and sales channels. The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our finance team. Integration with ERP and ecommerce platforms is strong, and once configured properly, it runs reliably in the background. It has also helped reduce errors and improved confidence during audits and reconciliations.
> 
> **Desvantagens**: The initial setup and learning curve can be quite complex, especially for businesses operating across multiple entities or countries. Some configuration areas are not very intuitive, and troubleshooting tax mapping issues can take time. Support response times can vary depending on the issue complexity.
> 
> Overall, our experience with Avalara has been very positive. It provides strong value for money for medium to large businesses dealing with complex tax requirements. The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual intervention. It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage. Team collaboration has also improved because finance and operations teams can work from a more standardized process.

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### "Frustrating Experience & Poor Support" — 1.0/5

> **Katherine** | *8 de agosto de 2025* | Aparelhos médicos | Recommendation rating: 0.0/10
> 
> **Vantagens**: Large, established company with recognizable brand&#10;&#10;Prebuilt Salesforce package (no need to build from scratch)&#10;&#10;Basic functionality works for straightforward tax setups
> 
> **Desvantagens**: Support team lacks knowledge for even basic Salesforce mapping issues&#10;&#10;Pushed to upgrade to costly Technical Account Manager with no added value&#10;&#10;Long-standing issues remain unresolved (case open for nearly a year)&#10;&#10;Only solution offered is “upgrade the installed package,” which never fixes the problem&#10;&#10;Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update
> 
> Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much).&#10;&#10;I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions.&#10;&#10;If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere.

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### "Must have tool for US tax compliance operating in overseas" — 4.0/5

> **Gabby** | *27 de maio de 2026* | Serviços financeiros | Recommendation rating: 9.0/10
> 
> **Vantagens**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use
> 
> **Desvantagens**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference

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### "Avoid unless you like constant trouble" — 1.0/5

> **Jason** | *12 de junho de 2025* | Varejistas | Recommendation rating: 0.0/10
> 
> **Vantagens**: A Once it was set up it ran well, until it didn't. It seemed to do the job for the short time that it was running correctly
> 
> **Desvantagens**: Complete disaster for us. Onboarding was a disaster. The expert they gave us had no experience. I had to figure it out and set it up. Then they disconnected the App that integrated with eComm and then never fixed anything. Completely incompetent staff. Indian that had no understanding of anything and very difficult to talk to.
> 
> Its been a complete and total disappointment. I am absolutely livid with the disaster they have created for our business. They put all the work on me and handle nothing. Completely incompetent and horrible communicators

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