Quem usa o Emma?

O Emma foi desenvolvido para equipes de marketing de empresas de todos os tamanhos, com edições personalizadas para agências, universidades e franquias.

Conheça o Emma

Com a plataforma de marketing por e-mail Emma, é muito fácil para equipes de todos os tamanhos criarem e colaborarem em campanhas entre departamentos ou locais diferentes, oferecendo uma experiência de marca que aumenta o envolvimento e gera mais receita com e-mail. Com o design de produto com foco na equipe, integrações e serviços profissionais premiados, é mais fácil para os profissionais de marketing fazer o melhor trabalho possível.

Emma - Informação

Emma

http://www.myemma.com

Fundada em 2003

Assistência

  • Horário comercial
  • Online

Implantação

  • Nuvem, SaaS, web

Formação

  • Ao vivo online
  • Webinars
  • Documentos
Emma - Vídeo
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Emma - Visão geral de preços

O Emma não possui versão gratuita nem versão de teste grátis. Versão paga do Emma a partir de 89,00 US$/mês.


Preço inicial

89,00 US$/mês

Versão gratuita

Não

Teste Grátis

Não

Recursos do Emma

  • Biblioteca de imagens
  • Campanhas gota a gota
  • Conformidade com CAN SPAM
  • Conteúdo dinâmico
  • E-mail otimizados para celulares
  • E-mails acionados por eventos
  • Editor de e-mail de WYSIWYG
  • Gerenciamento de listas
  • Gestão de assinantes
  • Gestão de modelos
  • Pesquisas do cliente
  • Páginas de início/formulários web
  • Relatórios e análise de dados
  • Respondedores automáticos
  • Testes A/B

Ver lista completa de Ferramentas de Email Marketing

Emma - Alternativas

Mais alternativas ao Emma

Emma - Avaliações

Exibindo 5 de 117 avaliações

Geral
4,2/5
Praticidade
4,2/5
Atendimento ao cliente
4,2/5
Recursos
3,9/5
Relação qualidade/preço
4/5
Jessica G.
Designer
Publicidade e marketing, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 30/09/2019

"I loved my experience"

Comentários: It was so easy to use and the customer service helped with any issues.

Vantagens: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Desvantagens: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Fonte da avaliação 
  • Avaliado em 30/09/2019
Avaliador Verificado
Marketing Communications Manager
Serviços ao consumidor, 1001-5000 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 24/06/2019

"Great ESP for Enterprise Level"

Comentários: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Vantagens: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Desvantagens: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Fonte da avaliação 
  • Avaliado em 24/06/2019
Avaliador Verificado
Associate Director
Educação superior, 10 000+ funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 16/09/2020

"Great email software"

Comentários: Great software to send emails. Easy to use, great reporting/analysis, and features to optimize open rates and get through the clutter.

Vantagens: Easily works with our internal database. We send all of our email communication to alumni through emma. Very easy to use, has great reporting (analysis on email rates - opt outs, open, clicks, etc.), lets you test subject lines, and have emails look like it is coming from a person (will show in inbox as coming from a person) even though its from a general email.

Desvantagens: So far we have had a wonderful experience with Emma and have continued to experiment with all the features it offers.

  • Fonte da avaliação 
  • Avaliado em 16/09/2020
Ben E.
Director of Communication
Educação superior, 11-50 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 01/09/2020

"Decent Platform, but Beware the Extra Fees"

Comentários: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.

Vantagens: Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.

Desvantagens: There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.

  • Fonte da avaliação 
  • Avaliado em 01/09/2020
Keith O.
Director for Communication
Gestão da educação, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 06/02/2019

"Emma Marketing/Email System for higher ed"

Comentários: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Vantagens: The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Desvantagens: The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

  • Fonte da avaliação 
  • Avaliado em 06/02/2019