--- description: Tudo sobre BestNotes: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Psicólogos](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.pt/software/73807/bestnotes Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/73807/bestnotes?page=2) > O BestNotes é um EHR e CRM revolucionário, voltado especificamente para o campo da saúde comportamental. > > Verdict: Rated **4.5/5** by 199 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa BestNotes? Organização de saúde comportamental Tratamento medicamentoso, inclusive: desintoxicação, residencial, ambulatorial intensivo e pós-atendimento. Internatos terapêuticos Psiquiatra Profissional da saúde mental ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 199 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: BestNotes - **Location**: Twin Falls, EUA - **Founded**: 2003 ## Commercial Context - **Preço inicial**: 59,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Agendamento de compromissos - Ajuda de programação - Avaliações iniciais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Criação de diagramas - Formulários personalizáveis - Gerenciamento de documentos - Gerenciamento de faturas - Gestão de calendários - Gestão de casos - Gestão de compromissos - Gestão de consultórios - Gestão de fichas dos pacientes - Gestão de formulários - Gestão de reclamações - História clínica eletrônica/informatizada - Medication Management - Modelos personalizáveis - Notas sobre o andamento - Planejamento do tratamento - Portal do cliente - Portal do cliente - Receitas médicas eletrônicas - Relatórios e estatística - Suporte para tomar decisões - Therapy Notes ## Integrations (5 total) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software para Psicólogos](https://www.capterra.pt/directory/30217/mental-health/software) ## Categorias relacionadas - [Software para Psicólogos](https://www.capterra.pt/directory/30217/mental-health/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) - [Software de Prontuário Eletrônico para Saúde Mental](https://www.capterra.pt/directory/32510/mental-health-ehr-software/software) - [Software de Prontuário Eletrônico para Abuso de Drogas](https://www.capterra.pt/directory/32708/substance-abuse-emr/software) - [Software de Gestão de Casos de Pacientes](https://www.capterra.pt/directory/30590/patient-case-management/software) ## Alternativas 1. [EHRYourWay](https://www.capterra.pt/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 2. [TheraNest](https://www.capterra.pt/software/130400/theranest-mental-health) — 4.4/5 (1051 reviews) 3. [SimplePractice](https://www.capterra.pt/software/130710/simplepractice) — 4.6/5 (2827 reviews) 4. [Valant EHR Suite](https://www.capterra.pt/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) 5. [TherapyNotes, LLC](https://www.capterra.pt/software/118981/therapynotes-com) — 4.7/5 (969 reviews) ## Avaliações ### "BestNotes- Good for a Multidisciplinary Team" — 5.0/5 > **Dr. Meghan** | *19 de agosto de 2025* | Clínica de saúde mental | Recommendation rating: 9.0/10 > > **Vantagens**: BestNotes does what you need it to do in the mental health space. Working with clients with EDs the set up works well for our clinic and multidisciplinary team. The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more. > > **Desvantagens**: There is one adjustment I would really like them to make, to allow the user to use the "command A" shortcut to select all text. This was something you could do previously, and hopefully will be fixed in the next update. I also think it would be great if you could pin files to the top of a client's chart (similar to how you can with a note), so that we could pin the clinical program assessment to the top for easy access. One could say a con is that it is an older looking interface, but honestly, I think that's a pro because it's straightforward and well organized. In fact it's UI is somewhat genius in design of making it seem simple and easy to organize within the complexity of the EMR system needs (even while looking a little 80s/90s style). We use other products for the patient portal in terms of documents (besides appointment reminders), so I can't provide a comprehensive review on it. That said, I believe it works pretty well and automatically loads into chart, but other services that purely devoted to sharing/signing documents and forms are probably more robust. > > Overall, I've had a great experience with BestNotes. They are responsive, the platform does what you need it to do, and it is set up to support the communication and operations of a multidisciplinary team in a higher level of care. ----- ### "Excellent EHR program" — 5.0/5 > **Dawn** | *19 de agosto de 2025* | Clínica de saúde mental | Recommendation rating: 10.0/10 > > **Vantagens**: I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is available. I love that I can create treatment plan templates that are specific to certain diagnosis and measurable. > > **Desvantagens**: That I cannot submit billing through the program. That's really the only thing I dislike about it. So I have to use a 3rd party. > > Excellent..... Any problems have been quickly resolved. Very intuitive and professional looking chart notes/reports for use with appropriate external providers. ----- ### "It's an All In One Solution" — 3.0/5 > **Nicole** | *30 de maio de 2025* | Serviços a indivíduos e famílias | Recommendation rating: 8.0/10 > > **Vantagens**: The combination of being able to document, schedule, track the clients progress and do billing all in one. > > **Desvantagens**: Desktop is easier to use than going mobile.. I would recommend using a desktop to use all the features and programs. Customization also is a little difficult, you may need to seek support for help. > > Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting of the program things feel easier.. ----- ### "Simply BestNotes" — 5.0/5 > **Justin** | *26 de agosto de 2025* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: I like having the ability to create templates that are suitable for providers without having to contact BestNotes for support. When I have needed to contact support they were very helpful in completing the task I needed, but they also educated me on their system and how to better use it for our needs. > > **Desvantagens**: I wish that there was a way to populate table data into a template that we have created. This would save a lot of manual data entry time and/or prevent asking a patient the same questions multiple times. Most everything else there is a workable solution to getting what we need. > > It has been great.\[sensitive content hidden\] have been wonderful to talk to. I used Kipu at another facility but did not know the functionality, from what I saw it seemed like a lot of extra work for underwhelming reporting. I am also biased because I have been primarily using BestNotes since around 2013. I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and educating. ----- ### "Amazing Customer Service" — 5.0/5 > **Jennifer** | *22 de agosto de 2025* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: Great customer support no matter the situation\! The team at Bestnotes has always been helpful in responding to and resolving concerns. > > **Desvantagens**: Lack of ASAM 4th Edition updates in Clinical paperwork that coincided with the Kentucky start date of 7/1/25 to begin utilizing the 4th Edition. > > Absolutely amazing customer service\! We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate responses and resoultions to our very few concerns over the years. The team at Bestnotes is always there to help, to listen to our suggestions, and to implement in a way that allows us to work smarter, not harder. ----- Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/73807/bestnotes?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/73807/bestnotes) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data