---
description: Tudo sobre Webex Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Webex Suite - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Webconferência](/directory/30075/web-conferencing/software) > [Webex Suite](/software/733/webex)

# Webex Suite

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> Encontre-se com qualquer pessoa em qualquer desktop, navegador, dispositivo móvel ou de vídeo de qualquer lugar do mundo.
> 
> Verdict: Rated **4.4/5** by 7404 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Webex Suite?

Para todas as empresas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 7404 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Cisco
- **Founded**: 2010

## Commercial Context

- **Preço inicial**: 12,85 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, espanhol, francês, inglês, italiano, japonês, português
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia

## Recursos

- Agendamento
- Agendamento de eventos
- Bate-papo ao vivo
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Chamadas de áudio
- Chat com vídeo
- Colaboração entre vários usuários
- Comentários/notas
- Compartilhamento de arquivos
- Compartilhamento de tela
- Compartilhamento de tela em tempo real
- Comunicação multicanal
- Controle e acesso remoto
- Controles/permissões de acesso
- Desktop/Browser Sharing
- Discador automático
- Distribuição automática de chamadas
- Ferramentas de colaboração
- Gerenciamento de documentos
- Gestão de calendários
- Gestão de conteúdo
- Gestão de controle de apresentações
- Gestão de inscrições
- Gestão de participantes
- Gestão de pesquisas/enquetes
- Gestão de tarefas
- Gravação de chamadas
- Gravação de sessão
- Gravação de tela
- Inscrição online
- Levantar a mão de modo eletrônico
- Mensagens por voz
- Monitoramento remoto e gestão
- Monitoração de chamadas
- Produção de live streaming
- Rastreamento de chamadas
- Real-Time Monitoring
- Real-Time Updates
- Relatório de chamadas
- Roteamento automático
- Roteamento de chamadas
- Streaming ao vivo
- Streaming com múltiplas câmeras
- Streaming de apresentações
- Streaming em redes sociais
- Suporte remoto
- Transmissão em tempo real
- Áudio e vídeo bidirecionais
- Áudio e vídeo bidirecionais

... and 52 more features

## Integrations (22 total)

- C3 Payment
- Calabrio ONE
- Chronus
- Cvent Event Management
- GitHub
- Google Chrome
- Highspot
- Hyro
- Lucidspark
- Microcall
- Microsoft Outlook
- Microsoft Teams
- NV Desk
- Slack
- Spiky.ai

... and 7 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Webconferência](https://www.capterra.pt/directory/30075/web-conferencing/software)

## Categorias relacionadas

- [Software de Webconferência](https://www.capterra.pt/directory/30075/web-conferencing/software)
- [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software)
- [Software para Reuniões](https://www.capterra.pt/directory/30802/meeting/software)
- [Ferramentas para Webinar](https://www.capterra.pt/directory/30937/webinar/software)
- [Software de Compartilhamento de Tela](https://www.capterra.pt/directory/31738/screen-sharing/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.pt/software/168668/microsoft-teams) — 4.5/5 (11075 reviews)
2. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14624 reviews)
3. [Google Workspace](https://www.capterra.pt/software/168389/google-workspace) — 4.7/5 (17615 reviews)
4. [Google Meet](https://www.capterra.pt/software/176572/google-hangouts) — 4.5/5 (12139 reviews)
5. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24142 reviews)

## Avaliações

### "Webex a tool any company must use." — 5.0/5

> **Oscar** | *3 de setembro de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook calendar makes everything more organized,  the details on the events platform of Webex where you can print tickets or use it as a Streaming platform for webinars is awesome.
> 
> **Desvantagens**: I think the trainings in their WebEx training website should be more didactic, and that the test should be aligned with the content trained.
> 
> the webex suite is really good, it has many instances to use for collaboration and in the enterprise level has a lot to offer, specially for really complex organizations. with different geographical locations.

-----

### "Webex Suite: Why it wins on reliability" — 4.0/5

> **Arpit** | *15 de maio de 2026* | Materiais de construção | Recommendation rating: 8.0/10
> 
> **Vantagens**: The multi-apps in this suite allow me to do all my work efficiently and productively without requiring the use of apps or software from multiple vendors. The best feature has to be the ability to communicate with minimal drop offs virtually over the internet, something that has been an issue with other softwares.
> 
> **Desvantagens**: The interface to me still feels less intuitive and a bit cluttered. Also, it might be overwhelming for new users to settle in due to the various components of the suite.
> 
> Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy and privacy infrastructure. It successfully merges callings, meetings, polling, into 1 single platform.

-----

### "Webex in Education" — 5.0/5

> **Jennifer** | *14 de maio de 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Vantagens**: As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place.
> 
> **Desvantagens**: What I like least about Webex Suite is that people may experience calls dropping or internet lagging if internet is weak.
> 
> Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal contact information. Communication feels more professional, organized, and efficient because everything is handled in one platform. I’m able to reach parents faster when important updates come up, and they are able to respond in a timely way as well.

-----

### "Stable, dependable but a bit outdated" — 3.0/5

> **Suzanne** | *7 de junho de 2026* | Seguros | Recommendation rating: 6.0/10
> 
> **Vantagens**: It’s simple and functional in terms of a video conferencing service. Stable platform that allows meeting, screen sharing communications.
> 
> **Desvantagens**: Don’t believe it shows the same functionality as other platforms such as Microsoft Teams. Few users choose this as their preferred communications platform
> 
> Stable communication platform, feels a little outdated and less functionality compared to Teams. That said always seems dependable\!

-----

### "Oh What A Tangled Web We Weave" — 5.0/5

> **Brian** | *4 de junho de 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Vantagens**: I really enjoyed using WebEx in multiple ways.  &#10;The WebEx Meetings tool is great to use for our online school.  It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning.&#10;Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video.  The facilitator is able to set controls how they would like these tools to be used.&#10;The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems.&#10;I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways.  I truly miss having a whiteboard for collaborating and classroom purposes in general.&#10;However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space.  This app is great for other reasons.  First, it has a whiteboard feature in it that allows to use in my virtual classroom.  Therefore, I can still accomplish many tasks that I used to due to this feature.  &#10;Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone.  You can also put the app on your mobile device if you like so you are not tied down to your computer.  There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization.
> 
> **Desvantagens**: WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone.&#10;The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used.  The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out.&#10;Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load.  You must put your set your quiet hours or other features separately from this.  Therefore, you must have the habit of addressing the phone apart from your computer features.
> 
> As an educator, I have have used several different web conferencing and teaching tools.  I place WebEx Suite at the top of these.  I really missed it when I switched to a new school.  My experience has been very positive overall with WebEx.

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## Links

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