Zeus Time and Attendance

Comentários: It has been an experience the past year. Both learning (good) and trying (at times).

Vantagens: One of the customer support is the BIGGEST pro for your company. Not only does she know what she is talking about, she is relentless on finding a solution. And if she is unsure of an issue, she will always let me know....Absolutely enjoy working with her!!!!

Desvantagens: When Germany does an upgrade and our terminals are displaying words in German or some other anomaly will happen. Then they blame the US and it is on their end...That's always me favorite.
The default hours when requesting sick time. This feature needs to be flexible, sometimes you only need one hour for an appt, not the four hours that it defaults to.

Comentários: At this point, I am generally satisfied with our timekeeping system. There are a few issues with the software that I still need to learn about.
Our adoption of the system was drawn out - in part due to issues on our end. However, I think our initial contact was not up to the caliber of other staff I have dealt with. With one exception

Vantagens: I have had contact with two support team members. Both are really good and easy to work with. The software is fairly straight forward.

Desvantagens: I wish we had gotten better training when we started and it would help if there was better documentation so I could address more issues on my own. There are still issues I need to understand better.
The online tutorials could be improved or accompanied by better documentation.

Vantagens: We had an old system for tracking employees time that was unreliable and had poor reporting. With the ISGUS system we haven't had a single issue

Desvantagens: I am really busy and couldn't devote as much attention at the beginning of the project, but in the end it all worked out really well

Vantagens: The versatility of the software and the ability to have it on premise as well as SaaS. The Tech support is very knowledgeable and helpful. The Time Clocks seem to be very durable as well as very configurable.

Desvantagens: They are based in germany with satalite offices here in the states so some higher end requests go to the engineers in Germany which may take a little bit to get answered.

Vantagens: Works with our older hand punches. Local vendor people I work with are nice. It can be installed locally.

Desvantagens: Logic is hard to follow. Company has not been able to get the accruals to work as agreed for 3 years now. Finger punch do not read consistently.