---
description: Tudo sobre Alchemer: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Alchemer - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Alchemer](/software/72549/alchemer)

# Alchemer

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> O SurveyGizmo é uma das melhores plataformas de pesquisa e análise de dados do mundo, que permite tomar decisões mais inteligentes.
> 
> Verdict: Rated **4.5/5** by 319 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Alchemer?

Atende empresas e clientes de todos os tamanhos.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 319 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Alchemer
- **Location**: Boulder, EUA
- **Founded**: 2006

## Commercial Context

- **Preço inicial**: 55,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas**: alemão, checo, chinês, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, indonésio, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, turco, ucraniano, árabe
- **Available Countries**: Alemanha, Angola, Argélia, Austrália, Benim, Botsuana, Brasil, Burquina Faso, Burundi, Cabo Verde, Camarões, Canadá, Chade, China, Comores, Congo-Brazzaville, Congo-Kinshasa, Egito, Eritreia, Essuatíni and 45 more

## Recursos

- Alertas/notificações
- Análise de sentimentos
- Análise estatística
- Banco de dados de funcionários
- Benchmarking
- Biblioteca de perguntas
- Coleta de dados de multicanal
- Coleta de respostas offline
- Criador de questionários
- Distribuição de multicanal
- Enquetes online
- Estrutura de pesquisas NPS
- Feedback contínuo
- Ferramentas de apresentações
- Ferramentas de colaboração
- Gerenciamento de comentários
- Gerenciamento de e-mails
- Gestão da comunicação
- Gestão de avaliação de desempenho
- Gestão de campanhas
- Gestão de experiência do cliente
- Gestão de painel
- Gestão de pesquisas/enquetes
- Gestão do desempenho
- Histórico do cliente
- Imagem de marca personalizável
- Importação/exportação de dados
- Live Results Sharing
- Lógica de ramificação
- Marketing por e-mail
- Mensagens de SMS
- Modelos personalizáveis
- Monitoramento de reclamações
- Monitoramento do progresso
- Múltiplos tipos de perguntas
- Painel
- Painel de atividades
- Perguntas personalizáveis
- Pesquisas de pulso
- Questionários e feedback
- Ramificação de perguntas
- Rastreamento de engajamento
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação
- Segmentação de clientes
- Third-Party Integrations
- Visualização de dados
- Vários idiomas
- Workflow Automation

... and 8 more features

## Integrations (28 total)

- Asana
- Captcha
- Domo
- Google Analytics 360
- Google Docs
- Google Sheets
- HubSpot CRM
- IBM SPSS Statistics
- Mailchimp
- Meta for Business
- Microsoft Dynamic 365 CRM  (JourneyTEAM - Reseller)
- Microsoft Power BI
- Okta
- OneLogin
- Paylocity

... and 13 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software)

## Categorias relacionadas

- [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software)
- [Ferramentas de Pesquisa de Mercado](https://www.capterra.pt/directory/10041/market-research/software)
- [Software de Avaliação 360 Graus](https://www.capterra.pt/directory/30666/360-degree-feedback/software)
- [Sistemas de Interação entre Funcionários](https://www.capterra.pt/directory/30817/employee-engagement/software)
- [Software para Votação](https://www.capterra.pt/directory/31220/polling/software)

## Alternativas

1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (973 reviews)
2. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10485 reviews)
3. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2917 reviews)
4. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5306 reviews)
5. [QuestionPro](https://www.capterra.pt/software/135455/questionpro) — 4.8/5 (538 reviews)

## Avaliações

### "The ultimate solution for data collection and analysis" — 5.0/5

> **edna luci** | *5 de maio de 2023* | Entretenimento | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I like the most about the platform is its flexibility and the ability to customize it. From creating surveys and forms to collecting and analyzing data, everything can be tailored to the needs of my project. In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants.
> 
> **Desvantagens**: Although the tool is very powerful, it may take a bit of time to get used to all the features and options it offers. While the platform is easy to use, it can be intimidating at first.
> 
> The ability to integrate with other tools and platforms has been a huge plus for me. I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity.

-----

### "Professional survey builder for people who are serious about surveys" — 5.0/5

> **Sam** | *13 de junho de 2023* | Gestão de organizações sem fins lucrativos | Recommendation rating: 9.0/10
> 
> **Vantagens**: Alchemer has a suite of features that make it appropriate for everything from basic one-question polls to in-depth conjoint studies. Once you're used to it, the survey builder is easy to use and understand, and the survey testing features are excellent.
> 
> **Desvantagens**: There is a learning curve for those not used to more complicated platforms or less technically-minded people. Also, currently, you have to close surveys manually (can't make them auto-close at a set date).
> 
> We use Alchemer for everything from fun staff surveys to national research projects. There are enough features to keep both the marketing and data analysis people happy. We are yet to really dive deep into all it has to offer so there is a big future-proof buffer for what we may want to embark on in the future.

-----

### "Starting to go downhill" — 3.0/5

> **Lenni** | *17 de setembro de 2021* | Pesquisa de mercado | Recommendation rating: 7.0/10
> 
> **Vantagens**: We chose this software based on its reasonalbe price and feature bundle.  It is easy to use so non-technical people can perform many tasks associated with our research projects.
> 
> **Desvantagens**: In the past year (pretty much since Survey Gizmo changed its name to Alchemer) the product has gone downhill.  We've had terrible account support and frequent issues with the software.  Often, an issue will come up due to a change they've applied to our account that they failed to inform us about.  We have also often waited weeks for issue resolution when we couldn't afford to wait weeks.  If they don't turn things around soon, we will not renew our license next time.
> 
> Overall, we were quite happy with Alchemer at the outset but something has changed at the company and their tool and their support (especially engineering support) has been glitchy / poor.  See previous comments.  We don't want to switch vendors, but we may be forced to if they don't turn things around.

-----

### "SurveyGizmo Review" — 5.0/5

> **Susanna** | *19 de fevereiro de 2020* | Consultoria de gestão | Recommendation rating: 9.0/10
> 
> **Vantagens**: The ability to set up the surveys in SurveyGizmo is very straightforward and logical.  So easy, too.  You do have to plan the survey well to ensure the questions are in a good order, etc, but that is with any software tool.  The results delivered in multiple formats (.pdf and downloadable .csv) give the user tools to both view early results quickly and unidimensionally, and to manipulate the data actively.
> 
> **Desvantagens**: There are several steps required to ensure survey questions are correctly added, and the software knows how to treat each question.  However, this set of steps is great for learning and causing one to think about the logic of the survey and potential results.
> 
> We create so many surveys and put them onto Survey Gizmo over the last 6+ years.  To easily download results into useful and standard formats makes research move quickly and without a hitch.

-----

### "Best in category" — 5.0/5

> **Julie** | *30 de novembro de 2023* | Educação superior | Recommendation rating: 10.0/10
> 
> **Vantagens**: The wide range of question types available, the quality of the documentation, the ease of use, and the excellent customer service.
> 
> **Desvantagens**: I honestly can’t think of any disadvantages.

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## Links

- [View on Capterra](https://www.capterra.pt/software/72549/alchemer)

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