GoFrugal
Conheça o GoFrugal
A GOFRUGAL Technologies fornece software de ponto de venda para o comércio varejista. Restaurantes e negócios de distribuição desde 2004, na forma de soluções completas de automação comercial combinadas com aplicativos móveis e soluções em nuvem. Sediada em Chennai, Índia, a presença tecnológica da empresa cresceu para beneficiar mais de 25 mil empresas de comércio varejista em mais de 50 países.
O foco principal é proporcionar uma ótima experiência ao cliente com as soluções digitais.
Quem usa o GoFrugal?
Atende a comércios varejistas digitais e donos de restaurante nos EUA, Reino Unido, Califórnia, Índia, Austrália e mais de 60 outros países.
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Avaliações do GoFrugal
Safraz
Bang for your buck!
Comentários: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.
Vantagens:
The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.
Desvantagens:
No cons so far. However I have to populate this field.
Resposta do GOFRUGAL Technologies
há 2 anos
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Sorabh
Alternativas consideradas:
GoFrugal is the Best
Comentários: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
Vantagens:
There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
Desvantagens:
I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
junaise
genuine reviews
Comentários: Your product is ok but service is pathetic
Vantagens:
Reports and it’s a user friendly software
Desvantagens:
Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side
Resposta do GOFRUGAL Technologies
há 2 anos
Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings
Vikas
Best software for retail
Comentários: User friendly , fast working and easy learn and best to train any one
Vantagens:
Billing easy to do , inventory management is very good and User friendly
Desvantagens:
Gosecure due to multi data- base so I am unable to use
Avaliador Verificado
Alternativas consideradas:
Fast updates on government mandates and custom requirements.
Comentários: Safe and Good.
Vantagens:
Easy to use and good overall features, satisfying our large format Pharmacy Chain use.
Desvantagens:
When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.
Resposta do GOFRUGAL Technologies
há 2 anos
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it
