Benchmark Email

Quem usa o Benchmark Email?

O Benchmark Email atende a negócios de pequeno e médio porte até grandes empresas em uma variedade de setores.

Conheça o Benchmark Email

O Benchmark visa a fornecer ao profissional de marketing estratégias e suporte dedicado para criar um contínuo relacionamento com o cliente com ferramentas de marketing por e-mail e automação.
O Benchmark oferece um conjunto de recursos integrados, automatizados e robustos, criado para ajudar o profissional de marketing. Uma solução de marketing de relacionamento poderosamente simples e simplesmente poderosa projetada para ajudar você a criar e enviar campanhas atraentes com facilidade.

- Mais de 100 funcionários em 15 países
- Suporte para 9 idiomas
- Suporte dedicado sem interrupção

Benchmark Email - Informação

Benchmark

http://www.benchmarkemail.com/

Fundada em 2004

Benchmark Email - Preços

O Benchmark Email possui uma versão gratuita, mas não oferece versão de teste grátis. Versão paga do Benchmark Email a partir de 13,99 US$/mês.

Benchmark Email - Vídeo
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Preço inicial

13,99 US$/mês

Versão gratuita

Sim

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Horário comercial

Online

Recursos do Benchmark Email

  • Biblioteca de imagens
  • Campanhas gota a gota
  • Conformidade com CAN SPAM
  • Conteúdo dinâmico
  • E-mail otimizados para celulares
  • E-mails acionados por eventos
  • Editor de e-mail de WYSIWYG
  • Gerenciamento de listas
  • Gestão de assinantes
  • Gestão de modelos
  • Pesquisas do cliente
  • Páginas de início/formulários web
  • Relatórios e análise de dados
  • Respondedores automáticos
  • Testes A/B

Ver lista completa de Ferramentas de Email Marketing

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Ver lista completa de Software para ONGs

Benchmark Email - Alternativas

Mais alternativas ao Benchmark Email

Benchmark Email - Avaliações

Exibindo 5 de 149 avaliações

Geral
4,2/5
Praticidade
4,3/5
Atendimento ao cliente
4,3/5
Recursos
3,9/5
Relação qualidade/preço
4,1/5
Hasnain S.
Digital Marketing Apprentice
Telecomunicações, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 31/05/2019

"Great Service"

Comentários: The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Vantagens: When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Desvantagens: Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Resposta dos fornecedores

por Benchmark em 05/06/2019

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

  • Fonte da avaliação 
  • Avaliado em 31/05/2019
Andrew D.
Research Manager
Pesquisa de mercado, 2-10 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 24/05/2019

"Easy to use platform"

Comentários: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Vantagens: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Desvantagens: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Resposta dos fornecedores

por Benchmark em 30/05/2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Fonte da avaliação 
  • Avaliado em 24/05/2019
Judith E.
CEO/Bus Dev
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    3/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 15/04/2017

"Waiting For the Beta"

Comentários: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Vantagens: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Desvantagens: Very limited feature set. Not standard at this point.

Resposta dos fornecedores

por Benchmark Email em 18/04/2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Fonte da avaliação 
  • Avaliado em 15/04/2017
Michael M.
CEO
Produção audivisual, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 30/05/2019

"Happy customer"

Comentários: Overall I enjoy using it very much.

Vantagens: Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send.

Desvantagens: Sometimes there is massive delays in receiving test emails.

Resposta dos fornecedores

por Benchmark em 31/05/2019

Hello Michael,

Thank you for your review.

Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help.

- Benchmark Team

  • Fonte da avaliação 
  • Avaliado em 30/05/2019
Abed H.
Therapist, Geologist, Researcher
Clínica de saúde mental, 11-50 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    2/5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 27/09/2019

"Benchmark Email"

Comentários: No benefits yet

Vantagens: Ease of use. Nice design, Makes it easy to track performance

Desvantagens: I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark).

  • Fonte da avaliação 
  • Avaliado em 27/09/2019