--- description: Tudo sobre Digital Integrated Management System: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digital Integrated Management System - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Processos de Negócios](/directory/30010/business-process-management/software) > [Digital Integrated Management System](/software/68590/enterprise-process-center-epc) # Digital Integrated Management System Canonical: https://www.capterra.pt/software/68590/enterprise-process-center-epc Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/68590/enterprise-process-center-epc?page=2) > A interface oferece ferramentas completas para ajudá-lo a alcançar inteligência operacional, transformação digital e melhoria contínua. > > Verdict: Rated **4.8/5** by 22 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Digital Integrated Management System? Setor bancário e mercados de capitais, saúde, setor farmacêutico, serviços financeiros, manufatura, comércio varejista e de consumo, consultoria, mídia e telecomunicações, educação, governo e exército, engenharia e construção ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 22 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Interfacing - **Founded**: 1983 ## Commercial Context - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, croata, espanhol, francês, hebraico, inglês, islandês, italiano, neerlandês, polaco, português, português do Brasil, português europeu, sueco, árabe - **Available Countries**: Alemanha, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Brasil, Butão, Bélgica, Bósnia e Herzegovina, Camboja, Canadá, Catar, China, Chéquia, Coreia do Sul, Croácia and 47 more ## Recursos - Análise de dados preditiva - Armazenamento de documentos - Arquivo morto e retenção - Arrastar e soltar - Automatização de processos e fluxos de trabalho - Automação dos processos comerciais - Avaliação de riscos - Ações corretivas e preventivas (CAPA) - Capacitação sobre políticas - Captura de documentos - Chatbot - Codificação e controle de documentos - Configuração do fluxo de trabalho - Controle de qualidade - Controle de versões - Controles/permissões de acesso - Desenvolvimento de aplicativos web/mobile - Editor gráfico de fluxo de trabalho - Gerenciamento da implantação - Gerenciamento de fornecedores - Gestão da manutenção - Gestão de auditorias - Gestão de avaliações - Gestão de conformidade - Gestão de equipamentos - Gestão de formulários - Gestão de incidentes - Gestão de integrações - Gestão de mudanças - Gestão de políticas - Gestão de reclamações - Gestão do fluxo de trabalho - Gestão do risco - Importação/exportação de dados - Modelagem de processos & Design - Modelagem visual - Modelos personalizáveis - Monitoramento - Painel - Para o setor da saúde - Permissões por função - Pesquisa de texto completo - Pesquisa e filtro - Plataforma no-code - Rastreamento de conformidade - Registro de auditoria - Relatórios e estatística - Risk Analysis - Segurança de dados - Third-Party Integrations ... and 11 more features ## Integrations (13 total) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Peeklogic Salesforce – Jira Connector - Visio ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Processos de Negócios](https://www.capterra.pt/directory/30010/business-process-management/software) ## Categorias relacionadas - [Software de Gestão de Processos de Negócios](https://www.capterra.pt/directory/30010/business-process-management/software) - [Software de Controle de Documentos](https://www.capterra.pt/directory/31197/document-control/software) - [Software de Auditoria](https://www.capterra.pt/directory/30664/audit/software) - [Programas de Conformidade](https://www.capterra.pt/directory/30110/compliance/software) - [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software) ## Alternativas 1. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [Jira](https://www.capterra.pt/software/19319/jira) — 4.4/5 (15367 reviews) 3. [Zapier](https://www.capterra.pt/software/130182/zapier) — 4.7/5 (3049 reviews) 4. [Asana](https://www.capterra.pt/software/120550/asana-pm) — 4.5/5 (13571 reviews) 5. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5203 reviews) ## Avaliações ### "Powerful Integration with a Noteworthy Learning Curve" — 5.0/5 > **Bruno** | *3 de maio de 2026* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: The most impressive aspect of this Digital Integrated Management System is its ability to bridge the gap between document management and active project tracking. The automated workflows reduce manual data entry, which significantly improves the Value for Money by freeing up technical staff for higher-level tasks. Furthermore, the file-sharing protocols provide a secure environment for handling sensitive data without sacrificing the ease of use required for rapid team adoption. Also it handles offline synchronization or API integrations. > > **Desvantagens**: Areas for improvement: What I liked least was the initial configuration complexity. While the system is highly capable, the Ease of Use takes a hit during the setup phase; it requires a significant time investment to properly map out the Document Management hierarchy. Additionally, the Tracking notifications can be quite noisy out of the box, requiring manual fine-tuning to prevent 'alert fatigue' among the team. Finally, while the API integrations are robust, they could benefit from more detailed documentation for non-standard use cases. > > The primary drawback is the notification noise generated by the tracking and project management modules. Out of the box, the system defaults to high-frequency alerts for almost every action, which can lead to 'alert fatigue' and cause critical updates to get lost in the shuffle. It requires a fair amount of manual fine-tuning to filter these down to a manageable level. Additionally, while the system is powerful, the initial setup and learning curve for the document management hierarchy can be steep for team members who aren't as tech-savvy. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Avaliador Verificado** | *16 de setembro de 2020* | Manutenção predial | Recommendation rating: 10.0/10 > > **Vantagens**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Desvantagens**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Avaliador Verificado** | *31 de maio de 2021* | Materiais de construção | Recommendation rating: 0.0/10 > > **Vantagens**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Desvantagens**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *6 de janeiro de 2023* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Desvantagens**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- ### "Excellent Process Management Solution" — 5.0/5 > **Merita** | *30 de outubro de 2018* | Aviação e aeroespacial | Recommendation rating: 9.0/10 > > **Vantagens**: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. > > **Desvantagens**: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. > > We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/68590/enterprise-process-center-epc?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/68590/enterprise-process-center-epc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data