ChainDrive

ChainDrive

da Multidev Technologies

Quem usa o ChainDrive?

Multidev provides the mid-size retailer, a sophisticated, completely Integrated Retail Management System.

Conheça o ChainDrive

ChainDrive is a complete end-to-end solution that is flexible, scalable and affordable; providing Apparel, Footwear, Jewelry and Specialty Retailers, E-tailers and Wholesalers with a fully integrated system that maximizes productivity, improves efficiencies, and harmonizes processes across all channels. From Point of Sale, Merchandising, Operations, Product and Inventory Management, Planning, Warehouse Management and Web Order Fulfillment all the way through to Financials.

ChainDrive - Informação

Multidev Technologies

http://chaindrive.com

Fundada em 1997

ChainDrive - Preços

O ChainDrive não possui versão gratuita nem versão de teste grátis. Versão paga do ChainDrive a partir de 1000,00 US$/uma vez.

Preço inicial

1000,00 US$/uma vez

Versão gratuita

Não

Teste Grátis

Não

Implantação

Instalado - Windows

Formação

Pessoalmente

Assistência

24 horas por dia (representante ao vivo)

Recursos do ChainDrive

Sistemas PDV
Assinatura eletrônica
Gestão de comissões
Gestão de descontos
Gestão de devoluções
Gestão de vales-presente
Integração de comércio eletrônico
Leitura de códigos de barras
PDV para restaurantes
PDV para varejo
Perfis de conta de cliente
Programa de fidelidade
Várias localizações
CRM
Comércio eletrônico
Gerenciamento de pedidos de compra
Gestão de comissões
Gestão de devoluções
Gestão de funcionários
Gestão de mercadorias
Gestão de pedidos
Marketing por e-mail
Pedido por correio
Programa de fidelidade
Relatórios e análise de dados
Várias localizações

ChainDrive - Avaliações

Exibindo 5 de 11 avaliações

Geral
3,5/5
Praticidade
3,2/5
Atendimento ao cliente
3,9/5
Recursos
3,5/5
Relação qualidade/preço
3,5/5
Lisa J.
CFO
Varejistas, 201-500 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 08/02/2017

"MultiDev Review"

Comentários: POS is super easy. Ease of navigation and use of the HO/SF is somewhat cumbersome. We find the MultiDev family to be a committed partner in the success of our business processes!

Vantagens: True multistore functionality. User friendly at the POS level. Ability to configure for our specific needs.

Desvantagens: Our unique industry has presented some challenges to the software development process. We find the PO process to be a bit more cumbersome than our previous system, but are working to streamline that with MultiDev

Resposta dos fornecedores

por Multidev Technologies em 17/02/2017

Hi Lisa,

Thank you for taking the time to review ChainDrive. We value your input! We look forward to our many years of partnership!

  • Fonte da avaliação 
  • Avaliado em 08/02/2017
Martin T.
It Director
Varejistas, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 09/02/2017

"Multidev Review"

Comentários: We are with Multidev since 15 years and we are happy, they are always there if we need them, the services and support are very good.

Vantagens: Really Flexible, they are building new options every year.

Desvantagens: Sometime they should ask questions and idea to their customer when the are building or doing some big changes.

Resposta dos fornecedores

por Multidev Technologies em 17/02/2017

Thank you Martin for taking the time to review ChainDrive. We truly value our 15 year partnership and look forward to helping your business grow in the years to come!

  • Fonte da avaliação 
  • Avaliado em 09/02/2017
Seth G.
Director of Planning & Operations
Varejistas, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    3/5
  • Praticidade
    1/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    1/5
  • Probabilidade de recomendação
    0/10
  • Fonte da avaliação 
  • Avaliado em 08/02/2017

"Great Potential but Falls Short of Potential"

Comentários: We purchased ChainDrive over 8 yrs ago as a replacement for a current POS/ERP system we were currently using. The main reasons for purchase were POS replacement, dynamic reporting, replenishment, OTB, and CRM management (loyalty, targeting, etc). Unfortunately, the reporting is the only feature that seemed to improve over our previous ERP system. That being said, the terms, labels, and layout are not commonly used in the retail environment. The data also has to be checked and "rerun" periodically to be correct.
We have never been notified of version updates. Any updates have been researched and pursued from our end. Many of the things that never worked, like replenishment, were promised to work after a version upgrade but still never did.
OTB is a "different" set of numbers than the reporting data and can vary greatly based on activity other users input or change on the hierarchy or product side. It causes great issues for us as some members of our team use the Stats reports and others use OTB data and can be going off of different numbers. Also, very few support center associates understand OTB and tickets can take months to resolve or respond to.
In truth, the issues I have listed are also mostly viewed as our company grumbling about things that is "our fault" or our job to fix. The lack of customer focus or care from a higher level is disappointing at best.
Having extensive experience with ERP systems over 30 years, both large and small, I would not recommend this software to other retailers. It is designed, in my mind, without end user consideration or feedback.

Vantagens: If you are technical, the reporting features are robust in general.
Store Planning

Desvantagens: OTB uses different data and calculations than the other reporting and thus differs.
Replenishment does not work
Issues are viewed as users fault
Many places or data points that can be accessed erroneously to cause user issues
Expensive to not be 100% completely working

Resposta dos fornecedores

por Multidev Technologies em 17/02/2017

Hi Seth,

Thank you for taking the time to review ChainDrive. We are disappointed to learn of your dissatisfaction with ChainDrive and the many issues that you have experienced. We hope that our relationship over the last 8 years has had some benefit to your company. We take all reviews very seriously and will take the necessary steps to make things right. Our customers satisfaction is of the utmost importance.

  • Fonte da avaliação 
  • Avaliado em 08/02/2017
Ash E.
Director of Systems
Varejistas, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 18/06/2018

"a complete retail software application"

Comentários: manage business operation successfully in reasonable budget

Vantagens: One package software application for retail business Accounting-Merchandising - POS- EDI - Omni Channel - Enterprise
easy to integrate with 3rd party, friendly use

Desvantagens: users like it, user like to use it, friendly use, not too much support for users, build a different usages for different users, easy & friendly to use
not too many issues reported

  • Fonte da avaliação 
  • Avaliado em 18/06/2018
Dino G.
Retail Operations Manager
Varejistas, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 08/02/2017

"Great User Friendly Software"

Comentários: ChainDrive is a very intuitive, user friendly software. I've had great experiences dealing with the customer support team, they are very responsive and walk you through any issues with ease.
Keep up the good work!

Vantagens: Easy to use

Desvantagens: Takes a lot of steps to get to where you want to go

Resposta dos fornecedores

por Multidev Technologies em 17/02/2017

Hi Dino,

Thank you for taking the time to review ChainDrive. We are happy to hear of your satisfaction with our product and your great experience with our support department.

  • Fonte da avaliação 
  • Avaliado em 08/02/2017