LiveChat
Conheça o LiveChat
Software de bate-papo ao vivo e Help desk para negócios.
O LiveChat transforma equipes de suporte em rockstars de atendimento ao cliente. Os clientes adoram respostas para as perguntas em segundos. Ganhe corações de clientes com atendimento ao cliente incrível usando o LiveChat, junte-se a mais de 26.000 empresas de mais de 150 países e experimente o LiveChat agora!
Quem usa o LiveChat?
O LiveChat é usado por empresas de todo o mundo e de todos os setores. Startups, pequenas e médias empresas confiam no LiveChat nas tarefas cotidianas de atendimento ao cliente.
Not sure about LiveChat? Compare with a popular alternative
LiveChat
Outras ótimas alternativas ao LiveChat
Avaliações do LiveChat
stephanie kelly
comunicação direta de suporte ao cliente
Comentários: eficiente para a equipe que está em busca de um software de chat ao vivo para atender visitantes e clientes em sites
Vantagens:
é fácil de usar, consigo integrar a comunicação direta com o cliente e inclusive fora do horário comercial graças a automação disponível
Desvantagens:
não vejo problemas no software, talvez somente a questão para usar chatbots, precisa adicionar um outro aplicativo.
Jaq Jaqueline
Produto ótimo
Comentários: Ele é ótimo, pois agiliza o atendimento com os clientes.
Vantagens:
Praticidade na execução de atendimento.
Desvantagens:
Eu não tenho por hora, o que reclamar do sistema.
Juliana
Fácil de usar
Comentários: Ótimo software, indico pra aqueles que querem um contato rápido e direto com seu cliente.
Vantagens:
Gosto do software porque ajuda demais na comunicação. O chat é fluido. A conexão de vídeo é muito rápida, sem travamentos e dificuldades. O uso é fácil.
Desvantagens:
Não tive dificuldade no uso, os clientes entram em contato com a empresa com agilidade. Não tenho do que reclamar.
Ansh
Easily Increase Customer Satisfaction and Engagement! Fast and Powerful Live Chat
Comentários: LiveChat is a great tool for customer service. It allows customers to quickly and easily get answers to their questions or provide feedback, all while having the convenience of being in their own homes. The chat feature makes it easy to talk with representatives who are knowledgeable and ready to help solve any issue that arises. Many companies also offer additional features such as file sharing, automated responses, and canned messages which make communicating even easier. LiveChat's customer satisfaction ratings are quite high due to its ease of use and helpfulness when it comes to resolving issues quickly. Additionally, I find that the reporting capabilities offered by LiveChat allow me to keep track of trends in my customer base since I can see how many people have used the chat feature during certain time frames. All in all, LiveChat is an excellent tool for providing fast and efficient customer service without sacrificing quality or professionalism.
Vantagens:
LiveChat is a powerful tool for businesses of all sizes looking to improve their customer service and sales performance. It allows companies to communicate with customers in real-time via chat, increasing responsiveness and efficiency while also providing valuable insights into customer needs and preferences. LiveChat can be used to provide helpful solutions quickly, handle complaints promptly, answer inquiries around the clock even when no one is available at the office, or upsell products through personalized recommendations. With features like automated messages, canned responses and proactive invitations to chat, LiveChat empowers businesses to offer superior service that leaves customers feeling heard and valued.
Desvantagens:
LiveChat is its ability to connect with third-party applications like CRM systems which gives you better insights into customer behavior as well as providing in-depth analytics about their interactions with your brand across multiple channels such as livechat conversations, emails, SMS etc., helping inform future strategies.
Alyssa
I can quickly respond to consumer inquiries via LiveChat
Comentários: We recently used Livechat's Twilio and Calendly integrations to send messages to consumers' mobile phones and organize sales appointments. Everything described up to this point can be executed without ever leaving the Livechat interface.
Vantagens:
Among the several software programs I've used, Livechat has the most robust integration features. By incorporating third-party apps into our regular Livechat sessions, we have been able to enrich our interactions with the service.
Desvantagens:
Because it goes above and beyond what I'd expect from helpdesk software, LiveChat has all the features I could want for my staff.
