--- description: Tudo sobre Salesforce Sales Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Receita](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.pt/software/61368/salesforce Page: 1 / 754\ Seguinte: [Next page](https://www.capterra.pt/software/61368/salesforce?page=2) > Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM. > > Verdict: Rated **4.4/5** by 18812 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Salesforce Sales Cloud? Com o modelo de computação em nuvem para vários locatários do Salesforce, é possível atender às necessidades de empresas de todos os portes, de qualquer setor. Os clientes beneficiam-se de uma estrutura principal compartilhada, mantendo a privacidade. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 18812 Avaliações | | Praticidade | 4.0/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Location**: San Francisco, EUA - **Founded**: 2003 ## Commercial Context - **Preço inicial**: 25,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, finlandês, francês, grego, hebraico, húngaro, indonésio, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, romeno, russo, sueco, tailandês, turco, ucraniano, vietnamita, árabe - **Available Countries**: Alemanha, Arábia Saudita, Austrália, Bélgica, Canadá, China, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, Finlândia, França, Indonésia, Irlanda, Israel, Itália, Malásia, México, Noruega and 12 more ## Recursos - Acesso para Celular - Agendamento - Banco de dados do cliente - CRM - CRM Integration - Catalog Management - Comentários/notas - Comunicações com pacientes - Contatos compartilhados - Discador automático - Distribuição de leads - Ferramentas de colaboração - Geração de leads - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão da atividade de vendas - Gestão da comunicação - Gestão de caixa de entrada - Gestão de call centers - Gestão de canais - Gestão de capacitação - Gestão de comissões - Gestão de tarefas - Gestão do conhecimento - Gestão do desempenho - Gestão do pipeline - Gestão do pipeline de vendas - Gravação de chamadas - Incorporação - Indicadores de desempenho - Lembretes - Modelos de e-mails - Monitoramento do progresso - Otimização de preços - Para o setor de seguro - Para organizações e equipes de vendas - Perfis de clientes - Portal de autoatendimento - Previsão - Rastreamento de clientes - Rastreamento de engajamento - Real-Time Analytics - Real-Time Notifications - Registro de dados - Relatórios de vendas - Relatórios e análise de dados - Segurança de dados - Sincronização de calendários - Visualização de dados ... and 60 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software) ## Categorias relacionadas - [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software) - [Software de Reconhecimento de Receita](https://www.capterra.pt/directory/33615/revenue-recognition/software) - [Software de Gestão de Ciclo de Receita](https://www.capterra.pt/directory/32275/revenue-cycle-management/software) - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5860 reviews) 5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (627 reviews) ## Avaliações ### "Epic tool with fascinating tools for sales management." — 5.0/5 > **Ana** | *18 de dezembro de 2024* | Ócio, viagens e turismo | Recommendation rating: 10.0/10 > > **Vantagens**: Salesforce Sales Cloud is easy to use and the simple user interface it has makes it easy to access all its features. It has a very outstanding reporting feature that provide us with very insightful reports allowing us to understand the performance of our selling activities. Salesforce Sales Cloud also has numerous automations that enable us to automate various selling activities. Its advanced sales analytics allow us to understand our sales trends and to forecast future sales. It also has collaboration tools that enable us to work together during sales. > > **Desvantagens**: There is nothing about Salesforce Sales Cloud that has ever disappointed us. We lack anything to dislike about it. > > Salesforce Sales Cloud has given us the most reliable platform for running our sales. It has helped us streamline all our sales activities from leads capturing to closing sales deals with them. With Salesforce Sales Cloud, our sales experience has greatly improved as we are able to close more deals than before. ----- ### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5 > **Bill** | *25 de junho de 2026* | Gestão da educação | Recommendation rating: 7.0/10 > > **Vantagens**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning. > > **Desvantagens**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale. > > Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance. However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense. Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead. ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 de março de 2026* | Software | Recommendation rating: 5.0/10 > > **Vantagens**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Desvantagens**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Salesforce sales Review" — 5.0/5 > **Akash** | *2 de agosto de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: unmatched customizability, centralized data organization, and robust reporting engines. It is widely considered an enterprise-grade powerhouse that scales seamlessly with complex business growth. > > **Desvantagens**: Base tiers cost significantly more per user than competing platforms.Crucial features like advanced analytics or forecasting require paid upgrades. ----- ### "Comprehensive CRM but challenging to use at the same time" — 3.0/5 > **Toni** | *23 de abril de 2026* | Pesquisa de mercado | Recommendation rating: 5.0/10 > > **Vantagens**: Its the standard CRM. It has everything you could want, and then some. But at the same time, the plethora of features is also its biggest pain point. > > **Desvantagens**: As with the overall Salesforce platform, things are clunky and all over the place. Salesforce is a sort of everything for everyone CRM which means it does not have a solid interface, but one that is customizable, but at the same time very disorganized > > Hard to describe Salesforce overall--it has its positives and has its negatives. If I had my choice I would go for a simple CRM ----- Page: 1 / 754\ Seguinte: [Next page](https://www.capterra.pt/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data