---
description: Tudo sobre Salesforce Sales Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Salesforce Sales Cloud - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Receita](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

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> Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
> 
> Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Salesforce Sales Cloud?

Com o modelo de computação em nuvem para vários locatários do Salesforce, é possível atender às necessidades de empresas de todos os portes, de qualquer setor. Os clientes beneficiam-se de uma estrutura principal compartilhada, mantendo a privacidade.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 18768 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Salesforce
- **Location**: San Francisco, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 25,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, russo, sueco
- **Available Countries**: Alemanha, Arábia Saudita, Austrália, Bélgica, Canadá, China, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, Finlândia, França, Indonésia, Irlanda, Israel, Itália, Malásia, México, Noruega and 12 more

## Recursos

- Agendamento
- Agendamento de trabalhos
- Banco de dados do cliente
- CRM
- CRM Integration
- Captura de leads
- Catalog Management
- Comentários/notas
- Contabilidade
- Contatos compartilhados
- Controles/permissões de acesso
- Discador automático
- Ferramentas de colaboração
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gerenciamento de usuários
- Gestão da atividade de vendas
- Gestão da comunicação
- Gestão de caixa de entrada
- Gestão de call centers
- Gestão de campanhas
- Gestão de clientes
- Gestão de leads
- Gestão de listas de chamadas
- Gestão de tarefas
- Gestão do conhecimento
- Gestão do desempenho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Incorporação
- Inteligência artificial e aprendizado de máquina
- Lead Nurturing
- Marketing por e-mail
- Monitoramento do progresso
- Otimização de preços
- Painel
- Para o setor de seguro
- Para organizações e equipes de vendas
- Perfis de clientes
- Portal de autoatendimento
- Previsão
- Priorização
- Rastreamento de clientes
- Rastreamento de engajamento
- Registro de dados
- Relatórios de vendas
- Relatórios e análise de dados
- Segurança de dados

... and 53 more features

## Integrations (37 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

... and 22 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software)

## Categorias relacionadas

- [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software)
- [Software de Reconhecimento de Receita](https://www.capterra.pt/directory/33615/revenue-recognition/software)
- [Software de Gestão de Ciclo de Receita](https://www.capterra.pt/directory/32275/revenue-cycle-management/software)
- [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [EngageBay CRM](https://www.capterra.pt/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Avaliações

### "Salesforce tecnology" — 5.0/5

> **Maiza** | *7 de agosto de 2024* | Hardware | Recommendation rating: 10.0/10
> 
> **Vantagens**: Sem duvidas a organizacao dos processos, os controles de entrada e saida dos contratos, cadastros de propostas, os feeds interativos.
> 
> **Desvantagens**: Eu nao gostei dos graficos e de alguns filtros de pesquisa.
> 
> Eu amei, utilizo diariamente no meu trabalho, é uma ferramenta de trabalho.

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### "Epic tool with fascinating tools for sales management." — 5.0/5

> **Ana** | *18 de dezembro de 2024* | Ócio, viagens e turismo | Recommendation rating: 10.0/10
> 
> **Vantagens**: Salesforce Sales Cloud is easy to use and the simple user interface it has makes it easy to access all its features. It has a very outstanding reporting feature that provide us with very insightful reports allowing us to understand the performance of our selling activities. Salesforce Sales Cloud also has numerous automations that enable us to automate various selling activities. Its advanced sales analytics allow us to understand our sales trends and to forecast future sales. It also has collaboration tools that enable us to work together during sales.
> 
> **Desvantagens**: There is nothing about Salesforce Sales Cloud that has ever disappointed us. We lack anything to dislike about it.
> 
> Salesforce Sales Cloud has given us the most reliable platform for running our sales. It has helped us streamline all our sales activities from leads capturing to closing sales deals with them. With Salesforce Sales Cloud, our sales experience has greatly improved as we are able to close more deals than before.

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### "Salesforce Sales - To manage all the information related to your Accounts" — 5.0/5

> **Rui** | *9 de setembro de 2024* | Rede de computadores | Recommendation rating: 8.0/10
> 
> **Vantagens**: The huge range of options with that you can personalize SalesForce Sales Cloud.&#10;How you can deploy a stable solution to your salesforce teams, worldwide, allowing global companies to align their "way of work" across all the geographies.&#10;As an example, it allows companies to use it just as a CRM or even as CRM plus, track open tickets related to their accounts, manage bids and contracts negotiations (even between internal teams).
> 
> **Desvantagens**: Having so many options to customize, giving you the possibility of interconnecting information from several teams, in one huge CRM tool - relating it to your Accounts, has the negative aspect of having to much information on the same tool. This leads to some difficulty handling and supporting the users, across the several tabs of information available.&#10;And to some complexity for the users to navigate around all the info of one specific Account.&#10;Salesforce has done their best to facilitate this, and avoid the outcome of "too much information in one place", for the end-users to access.
> 
> After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.&#10;I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company. &#10;It provide me with a 360º view of my customers.

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### "Best CRM for forecasting and reporting" — 5.0/5

> **Damian** | *27 de setembro de 2024* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: I have been using Salesforce in every sales position I've had. I can't imagine another way to manage the sales pipeline and track interactions.
> 
> **Desvantagens**: It can become clunky with the wrong set ups.

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### "Sales force user review" — 4.0/5

> **Miguel J.** | *12 de maio de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress
> 
> **Desvantagens**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial
> 
> Overall I'm very happy with the product itself however with better training can get a lot more out of its

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## Links

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