---
description: Tudo sobre Asterisk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Asterisk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [Asterisk](/software/60249/asterisk)

# Asterisk

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> Solução baseada em Linux que permite às empresas gerenciar telefones comerciais por meio de ferramentas como PBX de código aberto e muito mais.
> 
> Verdict: Rated **4.5/5** by 44 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Asterisk?

Solução de telefonia que permite que as empresas gerenciem atividades na rede telefônica pública comutada (PSTN), redes de voz sobre Internet Protocol (VoIP) e outras.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 44 Avaliações |
| Praticidade | 3.5/5 | Based on overall reviews |
| Suporte ao cliente | 3.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Sangoma
- **Location**: Huntsville, EUA

## Commercial Context

- **Preço inicial**: 595,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- Acesso para Celular
- Discador automático
- Gestão de call centers
- Gravação de chamadas
- IVR
- Mensagens de SMS
- Mensagens por voz
- Monitoração de chamadas
- PBX
- Relatórios e análise de dados
- Roteamento de chamadas
- Transferência de chamadas
- VoIP

## Integrations (3 total)

- Docker
- Microsoft Teams
- StatsDrone

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software)
- [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software)

## Alternativas

1. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (914 reviews)
2. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews)
3. [RingEX](https://www.capterra.pt/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews)
4. [Ooma Office](https://www.capterra.pt/software/174109/ooma-office) — 4.4/5 (248 reviews)
5. [Telnyx Suite](https://www.capterra.pt/software/173804/telnyx) — 4.8/5 (195 reviews)

## Avaliações

### "Asterisk as a telephony platform between branches of the institution and in applications" — 5.0/5

> **Adolfo** | *15 de julho de 2021* | Administração pública | Recommendation rating: 9.0/10
> 
> **Vantagens**: Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications
> 
> **Desvantagens**: The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.
> 
> Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

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### "Asterisk is the world wide best software at no cost PBX\!" — 5.0/5

> **Stefano** | *27 de abril de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: It ha no cost, it is open standard, fully customzable. AGI Scripts help to add features to asterisk and it is very easy to connect it to other softwares.
> 
> **Desvantagens**: I like everything of Asterisk. It is really the best.
> 
> I use Asterisk since 20 years and it is absolutely the best sofwtare at no cost.

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### "Good open source VOIP solution" — 3.0/5

> **Emil** | *20 de abril de 2017* | Serviços financeiros | Recommendation rating: 6.0/10
> 
> If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

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### "Phone system, simple and the best\!\!\!" — 5.0/5

> **Wobe Muki Marguerite** | *22 de novembro de 2019* | Gestão da educação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Asterisk is a real time voice and video application, the following points made me recommend it to my industry.&#10;-It is a free software\!\!\! so amazing with the great solutions it provides&#10;-It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well on VM. Very easy to set up and the user interface is as friendly as I was able to navigate with ease.&#10;-Asterisk is stable, reliable and SIP configurations are perfect and so adaptable. In my industry (education)we use it for conference calls and employees answer calls on Asterisk. &#10;-Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing\!\!\!
> 
> **Desvantagens**: -One needs to be dedicated to make it work
> 
> An amazing free platform\! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique\!\!\!\!

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### "Small Business Phone System" — 5.0/5

> **William** | *20 de agosto de 2018* | Segurança de rede e informática | Recommendation rating: 10.0/10
> 
> **Vantagens**: Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.
> 
> **Desvantagens**: The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.
> 
> We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

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## Links

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