---
description: Tudo sobre RoomKeyPMS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: RoomKeyPMS - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms)

# RoomKeyPMS

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> Aprimore a experiência dos hóspedes, aumente a receita e reduza os custos com um PMS que funciona e suporte de uma equipe de especialistas.
> 
> Verdict: Rated **4.4/5** by 90 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa RoomKeyPMS?

O RoomKeyPMS é um fornecedor integrado de software para hotéis independentes e cadeias de hotéis. Com centenas de integrações, o programa trabalha junto aos hotéis para otimizar as operações.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 90 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: RoomKeyPMS
- **Location**: Vancouver, Canadá
- **Founded**: 1978

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop)
- **Idiomas**: francês, inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, México

## Recursos

- Automação de marketing
- CRM
- Cobrança e faturamento
- Gestão da experiência do hóspede
- Gestão da manutenção
- Gestão de calendários
- Gestão de funcionários
- Gestão de reservas
- Gestão de taxas
- Integração de GDS/OTA
- Painel de atividades
- Ponto de vendas (PDV)
- Relatórios e análise de dados
- Reservas online
- Third-Party Integrations

## Integrations (26 total)

- Akia
- Aloha
- Amadeus
- Asterisk
- Avaya Cloud Office
- Heartland Payments+
- HelloShift
- M3 Accounting Core
- MYOB Acumatica
- MYOB Business
- Maitre'D
- Medallia Experience Cloud
- ORION
- Ordyx
- Pegasus

... and 11 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)

## Categorias relacionadas

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)
- [Software para Motéis](https://www.capterra.pt/directory/32584/motel/software)

## Alternativas

1. [Guesty](https://www.capterra.pt/software/159377/guesty) — 4.4/5 (485 reviews)
2. [TenantCloud](https://www.capterra.pt/software/133029/tenantcloud) — 4.3/5 (451 reviews)
3. [Yardi Voyager](https://www.capterra.pt/software/33832/yardi-voyager) — 4.2/5 (257 reviews)
4. [Buildium](https://www.capterra.pt/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews)
5. [Hotelogix](https://www.capterra.pt/software/76374/hotelogix) — 4.4/5 (251 reviews)

## Avaliações

### "Great PMS for very small Inns" — 4.0/5

> **Avaliador Verificado** | *24 de abril de 2018* | Hotelaria | Recommendation rating: 8.0/10
> 
> **Vantagens**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions.
> 
> **Desvantagens**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports.
> 
> Good for a very small B\&amp;B or Inn.

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### "Excellent system for our mid sized property" — 5.0/5

> **Bill** | *2 de fevereiro de 2024* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: The system is user friendly, very easy to set-up and navigate throughout the different options.  The booking engine is seamless and they make it easy when working with our other vendors.  In the four years that I've been working with their sales support staff, I've developed a level of trust to just turn them loose when I have another vendor that needs their help, no need for me to be the middleman. &#10;&#10;The support system is literally the best I've ever been around in my 33 years in the hospitality business.  I can't give them enough kudos for how they respond to issues and get the problem solved and frankly, most of the time it has been user error on our part.
> 
> **Desvantagens**: I have not encountered any that we haven't been able to solve.

-----

### "RoomkeyPMS  Review" — 3.0/5

> **Michele** | *11 de agosto de 2023* | Hotelaria | Recommendation rating: 5.0/10
> 
> **Vantagens**: Unable to comment on this section.
> 
> **Desvantagens**: No revenue management function, reporting not great
> 
> Good

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### "Roomkey Customer Service" — 5.0/5

> **KIyah** | *9 de dezembro de 2022* | Hotelaria | Recommendation rating: 8.0/10
> 
> **Vantagens**: Room key software is reasonably simple to learn excellent and fast software.
> 
> **Desvantagens**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something.
> 
> Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise.

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### "Highly recommend" — 5.0/5

> **Michael** | *31 de maio de 2024* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: Cost effective. Fantastic customer support. Ease of use. Connects with channel managers.
> 
> **Desvantagens**: I cannot think of any features or issues that I do not like about RoomKey.
> 
> As a small hotel owner I need an affordable system that is cloud based. The platform provides me with all the services and features I need. I have recommended it to every hotel manager and owner who is evaluating options. Cannot recommend RoomKey more highly.

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## Links

- [View on Capterra](https://www.capterra.pt/software/5937/roomkeypms)

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