---
description: Tudo sobre RoomKeyPMS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: RoomKeyPMS - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms)

# RoomKeyPMS

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> Aprimore a experiência dos hóspedes, aumente a receita e reduza os custos com um PMS que funciona e suporte de uma equipe de especialistas.
> 
> Verdict: Rated **4.4/5** by 90 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa RoomKeyPMS?

O RoomKeyPMS é um fornecedor integrado de software para hotéis independentes e cadeias de hotéis. Com centenas de integrações, o programa trabalha junto aos hotéis para otimizar as operações.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 90 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: RoomKeyPMS
- **Location**: Vancouver, Canadá
- **Founded**: 1978

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop)
- **Idiomas**: francês, inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, México

## Recursos

- Automação de marketing
- CRM
- Cobrança e faturamento
- Gestão da experiência do hóspede
- Gestão da manutenção
- Gestão de calendários
- Gestão de funcionários
- Gestão de reservas
- Gestão de taxas
- Integração de GDS/OTA
- Painel de atividades
- Ponto de vendas (PDV)
- Relatórios e análise de dados
- Reservas online
- Third-Party Integrations

## Integrations (26 total)

- Akia
- Aloha
- Amadeus
- Asterisk
- Avaya Cloud Office
- Heartland Payments+
- HelloShift
- M3 Accounting Core
- MYOB Acumatica
- MYOB Business
- Maitre'D
- Medallia Experience Cloud
- ORION
- Ordyx
- Pegasus

... and 11 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)

## Categorias relacionadas

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)
- [Software para Motéis](https://www.capterra.pt/directory/32584/motel/software)

## Alternativas

1. [Guesty](https://www.capterra.pt/software/159377/guesty) — 4.4/5 (480 reviews)
2. [TenantCloud](https://www.capterra.pt/software/133029/tenantcloud) — 4.3/5 (451 reviews)
3. [Buildium](https://www.capterra.pt/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews)
4. [Entrata](https://www.capterra.pt/software/20372/entrata) — 4.6/5 (444 reviews)
5. [ResNexus](https://www.capterra.pt/software/129392/reservation-nexus) — 4.8/5 (431 reviews)

## Avaliações

### "Great PMS for very small Inns" — 4.0/5

> **Avaliador Verificado** | *24 de abril de 2018* | Hotelaria | Recommendation rating: 8.0/10
> 
> **Vantagens**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions.
> 
> **Desvantagens**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports.
> 
> Good for a very small B\&amp;B or Inn.

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### "Great For Large Companies" — 4.0/5

> **Natashia** | *7 de fevereiro de 2021* | Hotelaria | Recommendation rating: 8.0/10
> 
> **Vantagens**: The customer service is unparalleled, lovely people, very helpful and informative. Lots of features and reports to run for what you need. Customizable for your individual business. Integrate with online platforms to get more customers.
> 
> **Desvantagens**: If you are a smaller business I wouldn't recommend this program, it doesn't have a different package option with less features so I'm not overwhelmed with things I don't need. It is geared towards bigger companies like hotels or corporate. Difficult to navigate the program, not ease of access. Reports are hard to read as well.
> 
> My overall experience with Roomkey however, has been good with the customer service and tracking my bookings well. Great program with room for improvement, need more flexibility, but customer service is friendly and helpful. I don't feel stupid for asking any question I have and the solutions are taught in a way I can follow easily.

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### "RoomkeyPMS  Review" — 3.0/5

> **Michele** | *11 de agosto de 2023* | Hotelaria | Recommendation rating: 5.0/10
> 
> **Vantagens**: Unable to comment on this section.
> 
> **Desvantagens**: No revenue management function, reporting not great
> 
> Good

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### "Small property less than 50 rooms" — 5.0/5

> **Ken** | *13 de dezembro de 2022* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: Able to opperate like the larger propertys
> 
> **Desvantagens**: Would like to have larger check off boxes
> 
> Perfetic,    when your in trouble, support is smooth.  Like their glad you called \&amp; couldhelp.   Crazy how easy they handle you\!\!\!\!\!\!

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### "Excellent Software at a Great Price & Excellent Customer Support" — 5.0/5

> **Shelly** | *5 de março de 2021* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: RoomKey PMS has all the functionality of large hotel chain software, but is easier to use and has a better look and feel to it. And you can't beat its value for the price.
> 
> **Desvantagens**: There really isn't much to improve for our hotel. It has all the bells and whistles we need, and then some.
> 
> From the time I first contacted RoomKeyPMS to inquire about their software, which is over five years ago, to today, I have always had amazing customer support. Our property is tiny, only 14 rooms, yet they treat us as if we were their biggest customer. We don't get that treatment from most vendors due to our size.

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## Links

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