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Conheça GymMaster

O GymMaster foi desenvolvido para academias de ginástica: um prazer de usar e rápido de aprender. Gerencie sua academia de qualquer lugar, em qualquer dispositivo, com cobrança automática, comunicação personalizada e automatizada e um avançado sistema de controle de acesso 24 horas que oferece controle total. Aumente as vendas e elimine documentos em papel ao permitir que os sócios cadastrem-se online. E como são membros, eles poderão reservar e pagar online através do próprio portal de sócios no site. Veja o que o GymMaster pode fazer por você hoje, agende um teste grátis!

Quem usa GymMaster?

Academias de ginástica de qualquer tamanho, estúdios, fitness em grupo, instalações e franquias com local único ou várias unidades.

GymMaster Software - 1
GymMaster Software - 2
GymMaster Software - 3
GymMaster Software - 4
GymMaster Software - 5

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Avaliações do GymMaster

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,8
Recursos
4,6
Relação qualidade/preço
4,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
78%
4
15%
3
4%
2
1%
1
2%
Phillipe
Ceo, Brasil
Administração pública, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Aplicativo funcional e com um bom desempenho

4,0 há 10 meses

Comentários: Muito bom, prático e intuitivo.

Vantagens:

Muito intuitivo e de alta praticidade com fácil implementação

Desvantagens:

Melhoria nas notificações sonoras para um melhor aproveitamento

Graham
Gym Owner, Canadá
Saúde, bem-estar e condicionamento físico, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Incredible Customer Service

5,0 há 3 anos

Comentários: I had an incredible experience with GymMaster. In particular with the Customer service. I was always blown away at the speed in which we were helped. The efficiency of them fixing any issue, and most recently their compassion toward supporting us through the Pandemic as best they could while the facility struggled. U wouldn’t hesitate to use your services again in the future.

Vantagens:

There wasn’t anything that I didnt like about the software itself. In comparison to a competitor we used in the past this was far less complicated and was very easy for our members to take advantage of the app.

Desvantagens:

The only possible thing I could say that I personally would have utilized is the ability to block off multiple seats for a class (staff only option) that don’t have to include a name. Sometimes i will tell all my Personal training clients to come join a group class that is separate from their usual week and it would just be an easy but not necessary option to be able to just block them as “Coaches Reserve” instead of going through and finding each name individually. I cant stress enough that this was not a “problem” and is just a suggestion of luxury.

Resposta do Treshna Enterprises

há 3 anos

Hi Graham Thank you so much for the amazing feedback. We are very lucky to have a great support and development team that are always on hand to assist our customers. Thank you also for the suggestions, we shall put it to the team for consideration in future enhancements. We were sorry to hear Covid-19 impacted your business and we hope we can assist you again in the future.

Steve
Business Owner, Austrália
Saúde, bem-estar e condicionamento físico, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

GymMaster the best CRM by far

5,0 há 4 anos

Comentários: I really enjoy it. It makes the administration of member account s easy and add scale to the business and members experience.

Vantagens:

Its was very simple and effortless to transfer from our old clunky computer into gymmaster. [SENSITIVE CONTENT HIDDEN] and the on boarding team were super helpful and we mange to migrate in a week. It is easy to use integrates well with our website and the app is user-friendly for both staff and members.

Desvantagens:

Sometime she task set up and the more advanced functions are a bit tricky but the support team is super helpful and they respond to question quickly.

Resposta do Treshna Enterprises

há 4 anos

Hi Steve Thank you for the wonderful feedback. The GymMaster team are always happy to assist clients in the transition from other systems and are ready to assist with any ongoing support required. We look forward to growing with your business.

Katheryn
Gym Owner, EUA
Saúde, bem-estar e condicionamento físico, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

NEVER RECOMMEND!

1,0 há 5 anos

Comentários: At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE!!!! "Sorry" is not an answer in business, you MAKE IT RIGHT.

Vantagens:

At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks.

Desvantagens:

EVERYTHING!! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT!! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity.

Resposta do Treshna Enterprises

há 5 anos

Hi Katheryn, thanks for your feedback and apologies for any inconvenience caused. We're committed to resolving client issues in a timely manner and where appropriate have provided compensation. For support, currently we offer a 24 hour emergency number and standard support is 9am to 2am EST. In a minority of cases, delays may be experienced due to issues requiring a specialist or the support lines being busy. However, we will take this on board and move to 24/7 support in the near future. Often, issues similar to those your club has experienced may be resolved through further training on using the system for the club's specific needs, however we realise there is always room for improvement on our end. Over the years, the continual development and improvement of GymMaster has been praised by the majority of our clients. Those who do not wish to see new features added to their system may request to be shifted to a server which doesn't receive frequent updates.

Linda
CEO, Austrália
Saúde, bem-estar e condicionamento físico, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Problem Solvers

5,0 há 5 anos

Comentários: A business partnership with the customers interests at heart. We are all human and mistakes are made but I really appreciate a supplier who you can talk to and who love their product enough to change it to meet a customers needs. Other competitive products on the market have you talking to hourly rate call centre support or sales staff and there is an empty feeling of not being heard. You are always heard at GymMaster and they genuinely try and help, every time.

Vantagens:

- Customer support is always willing to tailor a solution to your problem with ease. If they can't figure out the problem they will take a couple of days to create code to fix your problem or create a solution - A system ideal for gyms that isn't group class focused - An all in one package

Desvantagens:

- It's bugs. Alot of reader bugs, but again the support team are fast at resolving the bugs, but it would be better and less stress on their staff if the bug issues were just resolved once and for all.

Resposta do Treshna Enterprises

há 5 anos

Thank you for this review Linda, it's great to see our support team working with you to create solutions. We are continuously working to reduce bugs in the software, and appreciate your support and feedback with this.