Conheça o HotSchedules

O HotSchedules oferece uma plataforma operacional baseada na nuvem, além de soluções e serviços de suporte para os setores de hotelaria, varejo e restaurantes. O conjunto de produtos HotSchedules permite que proprietários e operadores escalem funcionários entre locais, acompanhem a hora e assistência, supervisionem o desempenho dos negócios e gerenciem as operações diárias. Com o aplicativo móvel nativo HotSchedules, os funcionários podem verificar horários, aceitar e recusar turnos e solicitar folgas, tudo no telefone celular.

Quem usa o HotSchedules?

Com mais de 2 milhões de usuários, o pacote de software HotSchedules foi desenvolvido para empresas com somente cinco funcionários ou organizações com várias lojas, empresas e franquias.

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Avaliações do HotSchedules

Pontuação média

Geral
4,4
Praticidade
4,3
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,1

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
55%
4
33%
3
9%
2
1%
1
2%
Sean
Sean
Marketing Assistant
Usuário do LinkedIn Verificado
Software, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for scheduling staff in the restaurant industry

5,0 há 12 meses
Legendas em português disponíveis no player de vídeo
Eldridge
Eldridge
Operations Director, EUA
Usuário do LinkedIn Verificado
Alimentação e bebidas, 5 001 - 10 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Your Schedule On The Go!

5,0 há 2 anos

Comentários: Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

Vantagens:

I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

Desvantagens:

I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great tool to schedule your employees

4,0 há 3 anos

Comentários: Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

Vantagens:

I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

Desvantagens:

Constantly changing the format. Right after I'm used to one they changing it again.

Darla
Owner, Operating Manager, EUA
Alimentação e bebidas, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

hotschedules review

3,0 há 6 anos

Comentários: It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.

Vantagens:

Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.

Desvantagens:

No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.

Resposta do Fourth

há 6 anos

Hi Darla! Thank you for reaching out and providing feedback for us. We're sorry you're having a hard time navigating the scheduling templates. These articles may be of use to you in better explaining the process of scheduling using custom and blank templates and auto-scheduling! https://help.hotschedules.com/hc/en-us/articles/215565977-HS-How-to-Use-the-Autoscheduler https://help.hotschedules.com/hc/en-us/articles/218955327-HS-New-Scheduler-Generating-Templates- https://help.hotschedules.com/hc/en-us/articles/222579107-HS-Templates-and-the-New-Scheduler If you are still having issues, please contact customer care for assistance! https://help.hotschedules.com/hc/en-us/articles/222476127-Contact-Us-Customer-Care-Support-

Jeffrey
Service Manager, EUA
Restaurantes, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good product

5,0 há 3 meses

Comentários: no issues.

Vantagens:

We used this for scheduling for a 6-story, 24hr restaurant/bar concept 1 block off of the main tourist area of downtown Nashville. It worked well in pretty much all areas of concern.

Desvantagens:

We did not run into any issues of note with this software.

ZoeMae
Level 2 Customer Care Assoicate, EUA
Mobiliário, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

HotSchedules Review

5,0 há 2 meses

Comentários: overall hot schedules has been extremely effective in my experience with it and i highly recommend it

Vantagens:

hot schedules is used by all restaurant jobs i have had and is extremely easy to use and navigate. switching shifts or putting in for time off is very easy, and messages can be sent to management directly from the app which is extremely helpful!

Desvantagens:

while the messaging is extremely helpful it sometimes will not send notifications when one is received, however you can find alternate contact info within the app so they can still be contacted outside of the app if necessary!