---
description: Tudo sobre Waystar: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Waystar - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Processamento de Reclamações](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed)

# Waystar

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> A Waystar fornece tecnologia na nuvem de última geração que simplifica e unifica o ciclo de receita da assistência médica.
> 
> Verdict: Rated **4.4/5** by 207 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Waystar?

A Waystar oferece experiência de qualidade ao cliente para mais de 450.000 prestadores de serviços, hospitais, sistemas de saúde, organizações de serviços ambulatoriais e parceiros.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 207 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Waystar
- **Location**: Louisville, EUA
- **Founded**: 1999

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Agendamento de compromissos
- Avaliação de riscos
- Aviso de remessa
- Cobrança de consultas médicas
- Cobrança e faturamento
- Conformidade com HIPAA
- Criação de diagramas
- Denial Management
- Entrada de códigos e taxas
- Gerenciamento de faturas
- Gestão da receita
- Gestão de clientes
- Gestão de consultórios
- Gestão de formulários
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Histórico de faturas
- Integração EHR/EMR
- Limpeza de Reclamações
- Processamento de pagamentos
- Rastreamento de conformidade
- Rastreamento de reclamações
- Reclamações eletrônicas
- Therapy Notes
- Third-Party Integrations
- Verificação de elegibilidade de seguro

## Integrations (14 total)

- AdvancedMD EHR
- AlayaCare
- Alora Home Health
- AxisCare
- Azalea Health
- Bonafide
- CHIROSPRING
- ChiroTouch
- PHIMED
- Raintree Systems
- Residex
- Sunwave
- TELCOR RCM
- eClinicalWorks

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Processamento de Reclamações](https://www.capterra.pt/directory/30029/claims-processing/software)

## Categorias relacionadas

- [Software de Processamento de Reclamações](https://www.capterra.pt/directory/30029/claims-processing/software)
- [Software para Gestão de Clínicas](https://www.capterra.pt/directory/20029/medical-practice-management/software)
- [Software para Faturamento Médico](https://www.capterra.pt/directory/30026/medical-billing/software)
- [Sistemas de Gestão Hospitalar](https://www.capterra.pt/directory/30096/hospital-management/software)
- [Software de Gestão de Ciclo de Receita](https://www.capterra.pt/directory/32275/revenue-cycle-management/software)

## Alternativas

1. [EZClaim](https://www.capterra.pt/software/106348/ezclaim-medical-billing) — 4.5/5 (128 reviews)
2. [Tebra](https://www.capterra.pt/software/129169/tebra) — 3.9/5 (1365 reviews)
3. [athenaOne](https://www.capterra.pt/software/98735/athenaone) — 3.8/5 (910 reviews)
4. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.4/5 (365 reviews)
5. [Jane](https://www.capterra.pt/software/178984/jane-app) — 4.8/5 (507 reviews)

## Avaliações

### "Zirmed provides excellent revenue cycle management, it is easy to use and responsive" — 5.0/5

> **Thierry** | *25 de abril de 2018* | Hospitais e Saúde | Recommendation rating: 10.0/10
> 
> **Vantagens**: For my company, this product offers revenue cycle management and auto insurance verification. Contracting with Zirmed has allowed the organization to speed up their verification process and provide visits to patients faster.
> 
> **Desvantagens**: As with every service, the software is not infallible. Quite unfortunately so, since it is an accurate product. Where it fails is with insurances that are not verified or for those that do not reach the clearing house, the insurance processor has to revert to a manual process to verify eligibility.

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### "AB's WAYSTAR REVIEW" — 4.0/5

> **Avaliador Verificado** | *26 de maio de 2022* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: The function I like the most how easy and user friendly it is to submit a claim, verify the information is correct and it has been accepted, reviewed and submitted to the payer.
> 
> **Desvantagens**: With my experience using Waystar, I really can not think of any aspect that I do not like or that needs to be better.

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### "Horrible Customer Service and Software" — 1.0/5

> **Irina** | *29 de janeiro de 2025* | Hospitais e Saúde | Recommendation rating: 0.0/10
> 
> **Vantagens**: They lied about their product, and didn’t deliver
> 
> **Desvantagens**: Platform is not user friendly. They don’t deliver on their promise
> 
> After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that what was discussed doesn’t really work in their software. The contract  would need to be terminated and they would refund everything. Some times went by and they placed our company in collection. Customer service in non-existent with them as well.

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### "Great Product" — 4.0/5

> **Elana** | *12 de dezembro de 2018* | Consultório médico | Recommendation rating: 9.0/10
> 
> **Vantagens**: I like the ease of use.  Offers several different functions for the providers office that allows us to streamline processes.
> 
> **Desvantagens**: Every time I log in to the system, I have to agree to terms of use.  There should be an option to agree to this in the beginning and not have to do every time.
> 
> Waystar has helped to bundle processes into one solution.  Ins verification, Claims, and patient statements are all in one system.

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### "Clearinghouse used for Hospice & HomeHealth billing for 6 years" — 4.0/5

> **Ashley** | *17 de janeiro de 2019* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: I've used Waystar just about 6 years (since it was Zirmed).  Navigation of the software is pretty cut \&amp; dry.  I was billing only hospice Medicare when I was introduced to this product, but started home health billing as well as private insurance payers as well. &#10;&#10;I prefer the original format of the rejected claims page, but understand the need for more search parameters.  Maybe that makes me "old school".  &#10;&#10;When our office was setting up new information in the software, support was always available and very helpful. I'm not sure how often this happens, but I even had the direct cell phone line of the gentleman helping get us up and running. He never complained once about our calls.
> 
> **Desvantagens**: The update to the rejected claims dashboard a couple of years ago. I've gotten used to it but still think the original functionality was better. I used the "show me the original format" button until the day they required all users to update.
> 
> I don't have as much daily use of the software as I used to; but I would recommend it.

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