Windward System Five

Quem usa o Windward System Five?

A plataforma ajuda pequenas e médias empresas de comércio varejista/atacadista a obter o controle de seus negócios. O Windward System Five é rápido e fácil de usar. O software visa a empresas que vendem, prestam serviços ou alugam estoque.

Conheça o Windward System Five

O Windward System Five é um sistema completo, baseado na nuvem, de administração de empresas que vendem, prestam serviços ou alugam estoque. O software inclui as principais funcionalidades de ponto de venda, CRM, estoque e contabilidade, operando em tempo real, totalmente integrado. O conjunto de recursos e a flexibilidade da plataforma permitem que um conjunto diversificado de mercados verticais, como artigos para casa, OPE, aluguel e centros de jardinagem, prospere com o uso diário do System Five baseado na nuvem, seja uma única loja ou uma cadeia nacional.

Windward System Five - Informação

Windward Software

http://www.windwardsoftware.com

Fundada em 1984

SImple, clean interface.
Front counter flexibility
Know your inventory
BI Reporting
Windward System Five - Vídeo
Play
SImple, clean interface.-thumb
Front counter flexibility-thumb
Know your inventory-thumb
BI Reporting-thumb

Windward System Five - Visão geral de preços

O Windward System Five não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do Windward System Five a partir de 129,00 US$/mês.


Preço inicial

129,00 US$/mês

Versão gratuita

Não

Teste grátis

Sim

Windward System Five: implantação e suporte

Assistência

  • Email/Help Desk
  • FAQs/Fórum
  • Base de conhecimento
  • Suporte por telefone
  • 24 horas por dia (representante ao vivo)
  • Bate-papo

Implantação

  • Nuvem, SaaS, baseado na web
  • Windows (desktop)
  • Windows (local)
  • Linux (local)
  • Android (celular)

Formação

  • Pessoalmente
  • Ao vivo online
  • Webinars
  • Documentos
  • Vídeos

Recursos do Windward System Five

  • API
  • Acesso offline
  • Análise de dados em tempo real
  • Análise de tendências de vendas
  • Atualização em tempo real
  • Banco de dados do cliente
  • CRM
  • Dados em tempo real
  • Gerenciamento de pedidos de compra
  • Gestão de armazéns
  • Gestão de comissões
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de mercadorias
  • Gestão de pedidos
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de remessas
  • Gestão de vales-presente
  • Histórico do cliente
  • Integração da contabilidade
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Marketing por e-mail
  • Monitoramento em tempo real
  • Múltiplas moedas
  • Otimização de estoques
  • Pagamentos eletrônicos
  • Painel de atividades
  • Para varejistas
  • Pedido por correio
  • Pedidos de vendas
  • Ponto de vendas (PDV)
  • Previsão
  • Processamento de cartões de crédito
  • Programa de fidelidade
  • Rastreamento de estoque
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Reposição de estoque
  • Sincronização de dados
  • Várias localizações

Ver lista completa de Software de Gestão de Varejo

  • API
  • Análise de tendências de vendas
  • Assinatura eletrônica
  • Atualização em tempo real
  • Banco de dados do cliente
  • Catálogo de produtos
  • Cobrança e faturamento
  • Dados em tempo real
  • Gerenciamento de pedidos de compra
  • Gestão de comissões
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de preços e margens
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de tesouraria
  • Gestão de vales-presente
  • Gestão de varejo
  • Histórico de transações
  • Histórico do cliente
  • Importação/exportação de dados
  • Integração da contabilidade
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Marketing por e-mail
  • Múltiplas moedas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Ponto de vendas (PDV)
  • Processamento de cartões de crédito
  • Programa de fidelidade
  • Rastreamento de devoluções
  • Rastreamento de estoque
  • Reconhecimento de códigos de barras
  • Relatórios de vendas
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Reposição de estoque
  • Sincronização de dados
  • Tela de toque
  • Várias localizações

Ver lista completa de Software de PDV para Varejo

  • API
  • Acompanhamento de atividades
  • Agendamento de manutenção
  • Alertas/notificações
  • Armazenamento de documentos
  • Assinatura eletrônica
  • Banco de dados do cliente
  • Cobrança e faturamento
  • Código de barras/RFID
  • Gerenciamento de documentos
  • Gerenciamento de faturas
  • Gerenciamento de pedidos de compra
  • Gestão da disponibilidade
  • Gestão da manutenção
  • Gestão de calendários
  • Gestão de clientes
  • Gestão de contratos e licenças
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de expedição
  • Gestão de inspeções
  • Gestão de pedidos
  • Gestão de pedidos de trabalho
  • Gestão de recursos
  • Gestão de reservas
  • Gestão de reservas
  • Indicador de disponibilidade
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Manutenção de equipamentos
  • Modelos de e-mails
  • Orçamentos/estimativas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Pesquisa e filtro
  • Previsão
  • Processamento de cartões de crédito
  • Processamento de faturas
  • Rastreamento de equipamentos
  • Rastreamento de estoque
  • Rastreamento de pedidos
  • Rastreamento de recursos
  • Reconhecimento de códigos de barras
  • Relatórios de utilização
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Várias localizações

Ver lista completa de Software para Aluguel de Equipamentos

Windward System Five - Alternativas

Mais alternativas ao Windward System Five

Windward System Five - Avaliações

Leia todas as avaliações

Classificação geral

3,8/5

Pontuação média

Praticidade 3,6
Atendimento ao cliente 3,7
Recursos 3,8
Relação qualidade/preço 3,6

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Escreva uma avaliação!
Scott W.
Director of Operations
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 26/10/2017

"A powerful POS with unlimited flexibility, reliable stability, and great support staff."

Comentários: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Vantagens: - Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Desvantagens: - Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

  • Fonte da avaliação 
  • Avaliado em 26/10/2017
Ed W.
Partner
Varejistas, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 26/01/2021

"Using Windward in a Small Shop"

Vantagens: Windward offers a comprehensive set of features, more than we will ever use. What drove us to purchase Windward is that its POS features are fully and seamlessly integrated into its accounting software. That means that both our POS and accounting data is up to date and current at all times. No integration with other software is required. Windward does it all. Another thing I like about Windward is the quality of Windward's support. Windward not only sets the system up for you and makes sure that all you point of sale devices work (barcode scanners, printers, etc), but if you are a cloud customer or have a maintenance contract, Windward will also remote in to your machines and fix any issues you may have. In addition, they have an on-line learning academy with training videos, documents, etc. that help you continue to learn the functionality of the system. They also offer live sessions on specific issues like maintaining inventory, year-end procedures, etc. We needed a lot of hand holding when we first started--I had no previous experience with POS software--and Windward successfully guided even a slow learner like me!

Desvantagens: Windward is continually upgrading its software to provide additional functionality or to streamline its processes. We recently moved to the cloud version of Windward, and that has reduced some administrative overhead for us--no need for backups, no need to install updates, and greater data security. So overall, it's a plus. But there is one feature I miss in the cloud version. When our software was installed on site, we were able to print barcode labels directly from Windward to our barcode printer, a Zebra ZT510. That feature no longer works for us in the cloud, and I'm told that the reason why is that the cloud version of Windward does not currently support our particular printer. I'm still looking for a better answer from Windward. But what that loss of functionality means for me is that I must now create a separate barcode database in Excel, link that database to Zebra's barcode software, and print my barcode labels through it. So you should pay close attention to the particular peripheral hardware that Windward supports.

  • Fonte da avaliação 
  • Avaliado em 26/01/2021
Bilal K.
General Manager
Mobiliário, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    3 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 01/03/2021

"Windward Software System"

Vantagens: Nationwide Furniture Mattress Outlet looks forward to continuing and growing our partnership with Windward Software. Windward Software's system allows us to stay on track and be able to organize vital information. We rely on Windward Software to perform every day so we can deliver the best customer experience possible

Desvantagens: The time it takes to load certain functions is excessive sometimes.

Resposta dos fornecedores

por Windward Software em 02/04/2021

Hi Bill,
Thank you for taking the time to write a review! It truly helps other business owners like yourself make a decision that will help their operation grow much like yours has.
As for your speed comment, there have been some improvements within some of the reporting tools. If you haven't already done so, try upgrading to the newest version and if that doesn't resolve your issue, please place a ticket in your support portal at support.windwardsoftware.com.
Thanks again Bill!

  • Fonte da avaliação 
  • Avaliado em 01/03/2021
Michelle H.
Office Manager
Varejistas, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    3 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    3 /5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 31/10/2017

"Would like to set up the system again knowing so much more now than was first told."

Vantagens: Windward is easy to navigate and manipulate. Inventory items are easy to add and change. Like the way the payroll system integrates with Windward so no need to journal . Love the support I have received when requiring assistance from the team in the Philippines . They are prompt in getting back to you and try to assist at all times.

Desvantagens: When trying to customise the system to suit our requirements alot of manual hours are required to change simple things like updating prices and modifications. When we needed to collect information from the system we required a special programme be written to fulfil government requirements. This additional reporting is cumbersome to produce.
There is also alot of double entry when making a payment and then having to do a journal entry to reflect the same. A journal entry should be automatic.
Would like the ability to make ledger numbers inactive
Although we have a very confusing payroll and tax system, we experienced many issues with setting up the payroll system with this year being the first year we have successfully produced a payroll summary. Even then it required alot of double/triple checking to ensure the information was correct. Adding a new employee is once again difficult and time consuming. It would be great to be able to copy an existing one.

Resposta dos fornecedores

por Windward Software em 03/11/2017

Thank you, Michelle, for taking the time to provide a review of your experience with Windward System Five. It's nice to hear that you are pleased with the support you have received from our Client Services team.

In terms of your concerns, we're confident that there are means to make some of the processes you mention more efficient. At your convenience, please contact your Account Manager at +1 (800) 663-5750 and ask to be registered for The Windward Learning Academy. This is a user-friendly yet comprehensive online source of System Five tutorials, which provide step-by-step solutions for all product features and nearly all possible scenarios.

Windward Software is continuously evolving and enhancing Windward System Five, and, in developing each product release, we examine client feedback to ensure that we are delivering a solution that meets and exceeds needed functionality.

  • Fonte da avaliação 
  • Avaliado em 31/10/2017
Todd Y.
manager/it
Varejistas, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 10/02/2021

"Windward and You. The tutorial."

Comentários: We have solved issues with double ordering Special Orders, have streamlined Purchase Orders, Receiving, Price Changes, Showroom tag printing.
I am able to compile reports simply, where it use to take days.
Taking inventory is so much faster using data collectors and being able to import the files.

Vantagens: Our old system was very outdated and Windward has made it so much simpler and quicker to get our monthly/quarterly reports. Integration between order taking and purchasing has helped speed up the ordering process & stop mistakes being made. Love the virtual warehouse option.

Desvantagens: What i feel is missing is:
1. Freeform 1 & 2 can be data loaded in. Freeform 1 can be on a report, but Freeform 2 can not.
2. Sales/Upsell warnings can be on a report, but not data loaded.
3. Purchase warnings can be data loaded, but not put on a report.
(Invoice Warnings can be data loaded & put on a report)
4. There is no where to search "Non-Stock Special Orders" by number or supplier in history.
5. A report that can show me all items sold per book month with the following parameters.
sales clerk name, Invoice #, Date of sale, Customer name, Qty, Item #, Price ea., & Price total.
A report that will pull ALL items. (stock, Non-stock).
Currently i have to use 2 different reports, export to excel, and then combine them to create the report i need to send to suppliers for their sales incentives (spiffs). Granted this is alot better than the old computer system, but still takes longer than it should.
side note: i have seen and experienced so far that if someone requests an addition, that the programs will do ONLY what was asked for. Example: you were asked to increase item #'s and part #'s to 50 characters. That was done, but they didnt change non-stock special orders where you have to manually type in the characters. When i caught this problem and brought it up to tech and the programers, the response was " they didnt ask for that to be done" and "it is what it is". Same with items i listed. can data load, but not put on reports.

Resposta dos fornecedores

por Windward Software em 03/04/2021

Hi Todd,

Thanks for taking the time to write this! Other lighting showrooms that may be considering Windward will find this helpful.

As for your reporting concerns, we may be able to help through a project plan from the professional services catalog which would be a great place to start to explore existing functionality. https://www.windwardsoftware.com/resources/professional-services.html

There is also the option to do some custom programming if you have requirements that cannot be handled by the current reporting tools.

We are looking forward to many more years of service to Grand Rapids Lighting.

Thanks again Todd!

  • Fonte da avaliação 
  • Avaliado em 10/02/2021