--- description: Tudo sobre SuperOffice CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOffice CRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [SuperOffice CRM](/software/39294/superoffice-crm) # SuperOffice CRM Canonical: https://www.capterra.pt/software/39294/superoffice-crm Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/39294/superoffice-crm?page=2) > Plataforma de CRM fácil de usar. > > Verdict: Rated **4.2/5** by 132 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa SuperOffice CRM? Empresas de médio porte que procuram um sistema de CRM fácil de usar que permita rastrear atividades de vendas, cultivar clientes potenciais, enviar campanhas de e-mail direcionadas e responder rapidamente aos tíquetes de suporte ao cliente. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 132 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: SuperOffice - **Location**: Oslo, Noruega - **Founded**: 1990 ## Commercial Context - **Preço inicial**: 57,00 € - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, dinamarquês, espanhol, finlandês, francês, inglês, italiano, japonês, neerlandês, norueguês, polaco, russo, sueco - **Available Countries**: Alemanha, Dinamarca, Irlanda, Noruega, Países Baixos, Reino Unido, Suécia, Suíça, Áustria ## Recursos - Acesso para Celular - Agendamento de compromissos - Alertas/notificações - Alerts/Escalation - Armazenamento de documentos - CRM - Comentários/notas - Comunicação multicanal - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de tickets de suporte - Gestão da base de conhecimento - Gestão de caixa de entrada - Gestão de call centers - Gestão de filas - Gestão de incidentes - Gestão de leads - Gestão de tarefas - Gestão do SLA (acordo do nível de serviço) - Gestão do conhecimento - Gestão do fluxo de trabalho - Gestão do pipeline de vendas - Importação/exportação de dados - Modelos personalizáveis - Orçamentos/estimativas - Painel de atividades - Portal de autoatendimento - Priorização - Qualificação de leads - Questionários e feedback - Rastreamento de interações - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Roteamento automático - Segmentação - Task Automation - Third-Party Integrations - Vários idiomas ## Integrations (15 total) - 24SevenOffice - Clear Books - Dynamics 365 - Dynamics 365 Business Central - Fortnox - Gmail - Google Workspace - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Slack - Vainu - Visma - Zapier - e-conomic ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software) - [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software) - [Sistemas de Tickets de TI](https://www.capterra.pt/directory/32623/it-ticketing-systems-software/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6967 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18769 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avaliações ### "It really is the most user friendly CRM that you can imagine." — 5.0/5 > **Marcel** | *16 de julho de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away. > > **Desvantagens**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need. > > Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers. ----- ### "The Competitive Approach" — 5.0/5 > **Jessica** | *17 de novembro de 2024* | Design gráfico | Recommendation rating: 10.0/10 > > **Vantagens**: SuperOffice CRM has the interests of all the clients > > **Desvantagens**: SuperOffice CRM is determined without mistakes > > SuperOffice CRM is the professional relations managing approach ----- ### "Not good - many necessary features not available" — 2.0/5 > **Lukas** | *5 de outubro de 2021* | Formação profissional e coaching | Recommendation rating: 0.0/10 > > **Vantagens**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt). > > **Desvantagens**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\! > > The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\! ----- ### "You can almost say it 'runs the company'\!" — 5.0/5 > **Matt** | *27 de abril de 2020* | Serviços de eventos | Recommendation rating: 10.0/10 > > **Vantagens**: I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management. > > **Desvantagens**: The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist. > > We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area. ----- ### "Stellar CRM" — 5.0/5 > **Eva** | *8 de abril de 2020* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc. > > **Desvantagens**: Perhaps the marketing module should be included in the base package. > > SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/39294/superoffice-crm?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/39294/superoffice-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data