---
description: Tudo sobre SuperOffice CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: SuperOffice CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

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# SuperOffice CRM

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> Plataforma de CRM fácil de usar.
> 
> Verdict: Rated **4.2/5** by 133 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa SuperOffice CRM?

Empresas de médio porte que procuram um sistema de CRM fácil de usar que permita rastrear atividades de vendas, cultivar clientes potenciais, enviar campanhas de e-mail direcionadas e responder rapidamente aos tíquetes de suporte ao cliente.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.2/5** | 133 Avaliações |
| Praticidade | 4.1/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: SuperOffice
- **Location**: Oslo, Noruega
- **Founded**: 1990

## Commercial Context

- **Preço inicial**: 95,00 €
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, checo, chinês, dinamarquês, espanhol, finlandês, francês, inglês, italiano, japonês, neerlandês, norueguês, polaco, russo, sueco
- **Available Countries**: Alemanha, Dinamarca, Irlanda, Noruega, Países Baixos, Reino Unido, Suécia, Suíça, Áustria

## Recursos

- Acesso para Celular
- Alertas/notificações
- Armazenamento de documentos
- Arrastar e soltar
- Automação de marketing
- CRM
- Comentários/notas
- Comunicação multicanal
- Ferramentas de colaboração
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gestão de campanhas
- Gestão de leads
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Gestão do pipeline de vendas
- Imagem de marca personalizável
- Importação/exportação de dados
- Marketing por e-mail
- Modelos personalizáveis
- Orçamentos/estimativas
- Painel de atividades
- Pesquisa de texto completo
- Priorização
- Páginas de início/formulários web
- Qualificação de leads
- Questionários e feedback
- Rastreamento de interações
- Relatórios e análise de dados
- Relatórios e estatística
- Relatórios personalizáveis
- Segmentação
- Segurança de dados
- Third-Party Integrations

## Integrations (32 total)

- Exact Globe
- Fortnox
- Genesys Cloud CX
- GetAccept
- Goava
- Google Drive
- Google Maps Platform
- Google Workspace
- HubSpot Marketing Hub
- KingAsterisk Contact Center Software
- Leadinfo
- Lyyti
- Microsoft Defender for Office 365
- Microsoft Dynamics 365 Business Central
- Microsoft Outlook

... and 17 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software)
- [Software de criação de formulários](https://www.capterra.pt/directory/33235/form-builder/software)

## Alternativas

1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3486 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18812 reviews)
3. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [LiveChat](https://www.capterra.pt/software/62194/livechat) — 4.6/5 (1728 reviews)
5. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Avaliações

### "It really is the most user friendly CRM that you can imagine." — 5.0/5

> **Marcel** | *16 de julho de 2018* | Recommendation rating: 10.0/10
> 
> **Vantagens**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. &#10;Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.&#10;I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
> 
> **Desvantagens**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
> 
> Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.

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### "The Competitive Approach" — 5.0/5

> **Jessica** | *17 de novembro de 2024* | Design gráfico | Recommendation rating: 10.0/10
> 
> **Vantagens**: SuperOffice CRM has the interests of all the clients
> 
> **Desvantagens**: SuperOffice CRM is determined without mistakes
> 
> SuperOffice CRM is the professional relations managing approach

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### "SuperofficeCRMden" — 4.0/5

> **Denis** | *19 de setembro de 2026* | Transporte rodoviário e ferroviário | Recommendation rating: 7.0/10
> 
> **Vantagens**: Strong Microsoft Outlook and Office 365 integration. Centralized customer information that improves visibility across sales, marketing, and support teams.
> 
> **Desvantagens**: Certain advanced CRM features and selection/filtering capabilities are limited compared with larger CRM platforms.
> 
> Reliable CRM that helps improve customer relationship management without the complexity of enterprise systems.

-----

### "Not good - many necessary features not available" — 2.0/5

> **Lukas** | *5 de outubro de 2021* | Formação profissional e coaching | Recommendation rating: 0.0/10
> 
> **Vantagens**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt).
> 
> **Desvantagens**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).&#10;A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\!
> 
> The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\!

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### "You can almost say it 'runs the company'\!" — 5.0/5

> **Matt** | *27 de abril de 2020* | Serviços de eventos | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.
> 
> **Desvantagens**: The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.
> 
> We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.

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## Links

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