---
description: Tudo sobre iContact: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: iContact - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/30013/email-marketing/software) > [iContact](/software/31513/icontact)

# iContact

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> O software de marketing por e-mail iContact é poderoso, fácil de usar e permite enviar e-mails de alto desempenho em pouco tempo.
> 
> Verdict: Rated **4.5/5** by 604 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa iContact?

O iContact é ideal para pequenas empresas, empreendedores, profissionais de marketing, agências e remetentes de grande volume com 25.000 a 500.000 assinantes. Usado por ONGs, instituições de ensino, serviços financeiros, gerentes de eventos e muitos outros\!

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 604 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: iContact
- **Location**: Morrisville, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 14,00 US$
- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Ilhas Virgens dos EUA, Japão, México, Reino Unido, Índia

## Recursos

- A/B Testing
- Agendamento de campanhas
- Análise de dados de campanhas
- Automação de marketing
- Autoresponders
- Ações ativadas por eventos
- CAN-SPAM Compliance
- Campanhas gota a gota
- Campos personalizáveis
- Captura de leads
- Editor de WYSIWYG
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gestão de assinantes
- Gestão de campanhas
- Gestão de canais
- Gestão de conteúdo
- Gestão de leads
- Gestão de modelos
- Gestão de múltiplas contas
- Importação/exportação de dados
- Integração de redes sociais
- Marketing por e-mail
- Mobile Optimization
- Modelos de e-mails
- Modelos personalizáveis
- Múltiplas campanhas
- Painel de atividades
- Planejamento de campanhas
- Publicação automática
- Páginas de início/formulários web
- Qualificação de leads
- ROI Tracking
- Rastreamento de cliques
- Rastreamento de e-mails
- Rastreamento de engajamento
- Real-Time Notifications
- Relatórios e análise de dados
- Segmentação
- Segmentação de clientes
- Third-Party Integrations

## Integrations (53 total)

- 123FormBuilder
- Acuity Scheduling
- Adobe Commerce
- Big Cartel
- BigCommerce
- Bloom Intelligence
- Calendly
- ClickFunnels
- Copper
- Copper
- Cyfe
- DaySmart Appointments
- Digioh
- Drupal
- Eventbrite

... and 38 more integrations

## Opções de suporte

- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)

## Categorias relacionadas

- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Software de Gerenciamento de Email](https://www.capterra.pt/directory/30553/email-management/software)
- [Software de Gestão de Campanhas](https://www.capterra.pt/directory/30012/campaign-management/software)
- [Software de Marketing de Redes Sociais](https://www.capterra.pt/directory/30781/social-media-marketing/software)

## Alternativas

1. [Brevo](https://www.capterra.pt/software/132996/brevo) — 4.6/5 (3445 reviews)
2. [Mailchimp](https://www.capterra.pt/software/110228/mailchimp) — 4.5/5 (17603 reviews)
3. [Gmail](https://www.capterra.pt/software/202338/gmail) — 4.8/5 (13404 reviews)
4. [MailerLite](https://www.capterra.pt/software/136603/mailerlite) — 4.7/5 (2259 reviews)
5. [Constant Contact](https://www.capterra.pt/software/31898/constant-contact) — 4.3/5 (2923 reviews)

## Avaliações

### "Strong platform for email marketing" — 5.0/5

> **Ilysse** | *2 de janeiro de 2025* | Rede de computadores | Recommendation rating: 8.0/10
> 
> **Vantagens**: iContact was easy to set up and create campaigns.
> 
> **Desvantagens**: We had some challenges with proving that our email list was all customers who had opted in.
> 
> iContact is overall a very strong marketing platform for those looking to stay in contact with their customers.

-----

### "A User-Friendly Service with All the Features We Need" — 5.0/5

> **Nicholas** | *15 de outubro de 2024* | Bens de consumo | Recommendation rating: 10.0/10
> 
> **Vantagens**: iContact is extremely easy to use from uploading contacts \&amp; creating contact segments to composing emails \&amp; monitoring their performance metrics.
> 
> **Desvantagens**: The selection of available fonts for the drag \&amp; drop email composer is very limited and I don't believe you can upload your own fonts either.
> 
> Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need.

-----

### "Horrible exit" — 1.0/5

> **Dawn** | *29 de abril de 2026* | Gestão da educação | Recommendation rating: 0.0/10
> 
> **Vantagens**: For years they were pretty good and had good customer service by phone, email and chat. I stayed with them a long time.  Then other services started to provide more options
> 
> **Desvantagens**: After 20 years with iContact, I had a very disappointing experience when canceling.&#10;&#10;I was required to download 1,200 newsletters and 600 drafts one by one, with no bulk export option available. I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult.&#10;&#10;To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity.&#10;&#10;Graphics I had paid for also had to be downloaded individually, though a workaround was eventually provided after several attempts to get assistance.&#10;&#10;In total, it took me and my assistant over 20 hours and nearly 2 months to retrieve my materials.&#10;&#10;After paying more than $17,000 over 20 years, I expected a far smoother and more respectful offboarding process.&#10;&#10;In addition, the platform no longer offers the flexibility and tools available in other services today.
> 
> It was ok for a while. At this point I am very frustrated with the exit process. I can still hardly believe they would not help me retire out by collecting my newsletters, drafts and graphics into a zip file. I asked numerous time and was told it could only be done one by one.

-----

### "Good solid Email Marketing Product" — 5.0/5

> **James** | *3 de outubro de 2023* | Gestão de organizações sem fins lucrativos | Recommendation rating: 10.0/10
> 
> **Vantagens**: We were able to deploy this to over 200 offices around the country and recommended it to many of our international organizations. We could manage all those accounts from a central office and deploy centrally designed email templates to all our offices. We could easily segment data to target email marketing.
> 
> **Desvantagens**: The most challenging situation we encountered was we had to split our 200+ accounts into two separate enterprise level accounts, making us have to login to each one separately to locate and update certain things from our central office. I don't believe this is really an issue any longer with the product, but we encountered some issue early on they felt would be handled by splitting into two. It just made management of the whole account structure more challenging.
> 
> We had great support from our account managers (3 of them over almost 15 years) and it met our email marketing needs very well.

-----

### "icontact rev" — 4.0/5

> **Var** | *28 de março de 2024* | Consultoria de gestão | Recommendation rating: 7.0/10
> 
> **Vantagens**: Ease in using the product - launching, etc., maybe we hasve been tamed to use this product and have gotten used to it; maybe there are other better products on the market, but the fear, cost, time of leaving icontact to explore another one, shudders me.
> 
> **Desvantagens**: Customer contact support, working remotely, not that very interested in helping.
> 
> It is a good product, easy to use, user friendly and allows us flexibility to do most               things,

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## Links

- [View on Capterra](https://www.capterra.pt/software/31513/icontact)

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