--- description: Tudo sobre Vanillasoft: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vanillasoft - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Vendas Internas](/directory/30680/inside-sales/software) > [Vanillasoft](/software/27609/vanillasoft) # Vanillasoft Canonical: https://www.capterra.pt/software/27609/vanillasoft Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/27609/vanillasoft?page=2) > A VanillaSoft capacita as equipes de vendas a responder aos clientes potenciais mais rapidamente, envolver-se de forma consistente e desenvolver oportunidades mais qualificadas. > > Verdict: Rated **4.6/5** by 233 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Vanillasoft? Equipes de vendas internas e remotas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 233 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: VanillaSoft - **Location**: Plano, EUA - **Founded**: 2003 ## Commercial Context - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Análise de dados preditiva - Automatização de processos e fluxos de trabalho - Banco de dados do cliente - CRM - Campos personalizáveis - Captura de leads - Comunicação multicanal - Distribuição de leads - Ferramentas de colaboração - Ferramentas de prospecção - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de reuniões - Gestão da atividade de vendas - Gestão da comunicação - Gestão de calendários - Gestão de campanhas - Gestão de leads - Gestão de listas de chamadas - Gestão de oportunidades - Gestão de tarefas - Gestão do desempenho - Gestão do fluxo de trabalho - Gestão do pipeline - Gravação - Importação/exportação de dados - Indicadores de desempenho - Lead Nurturing - Painel de atividades - Para o setor de seguro - Pontuação personalizável - Priorização - Qualificação de leads - Rastreamento de engajamento - Rastreamento de interações - Relatórios de vendas - Relatórios e análise de dados - Relatórios personalizáveis - Segmentação de leads - Sistema de calendário ou lembretes - Third-Party Integrations - Transcrição de chamadas ## Integrations (11 total) - Chorus - Comm-unity - Docusign - Gong.io - Salesforce Platform - Salesforce Sales Cloud - VerticalResponse - Vidyard - Vonage Business Communications - Zapier - authorize.net ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) ## Categorias relacionadas - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) - [Software de Dinamização de Vendas](https://www.capterra.pt/directory/30798/sales-enablement/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) - [Sistemas de Previsão de Vendas](https://www.capterra.pt/directory/30930/sales-forecasting/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avaliações ### "VSoft Is Very Reliable" — 5.0/5 > **JOIA** | *29 de julho de 2025* | Seguros | Recommendation rating: 8.0/10 > > **Vantagens**: The ease of access is very sufficient. Communication tools are up to date and functions well with the tailored options > > **Desvantagens**: The preset combined options that I can not opt out of before purchase. I would like the opt out option added > > I have used it for many years and it has always been streamlined. Learning curves are very minimal and they have resources available to help resolve any issues ----- ### "Gets the job done\!" — 5.0/5 > **Kayla** | *16 de maio de 2025* | Captação de recursos | Recommendation rating: 7.0/10 > > **Vantagens**: Provides many useful features, adaptable to the needs of our call center. > > **Desvantagens**: Callers can't do assigned callbacks unless they are assigned to that specific project. ----- ### "Vanillasoft" — 3.0/5 > **Richard** | *27 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 2.0/10 > > **Vantagens**: Integration of many features and gerneal convenience were very good. Support for issues was quick ad timely. > > **Desvantagens**: inability to gain administrator status because of failures in company structure occassional problems with sound quality and speed of loading software.a > > Average. Good functionallity. Format of screen for managing leads could be improved. At times there was too much information crammed into the first screen. ----- ### "My overall experience with VS." — 5.0/5 > **Felipe** | *4 de agosto de 2025* | Seguros | Recommendation rating: 2.0/10 > > **Vantagens**: What I liked most about VanillaSoft was its intuitive user interface and powerful automation tools. It made it easy to prioritize leads, streamline follow-ups, and stay productive. The real-time performance tracking and call routing features also helped improve team efficiency and accountability. > > **Desvantagens**: What I liked least about VanillaSoft was the occasional lag and syncing issues, especially during high-volume outreach periods. Additionally, the reporting dashboard could be more customizable for detailed performance insights. > > My overall experience with VanillaSoft was positive. It’s a powerful tool for managing outreach, keeping leads organized, and improving follow-up efficiency. The dialing and scripting features helped streamline conversations, and it supported consistent productivity. With a few improvements to reporting and system speed, it could be nearly perfect. ----- ### "Vanillasoft not Vanillahard" — 5.0/5 > **Eric** | *29 de janeiro de 2026* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: I love how easy the setup is with calling leads and dispositioning them to their appropriate category. > > **Desvantagens**: I do not have any issues with Vanillasoft it's very easy to call the leads and really the only problem is the mindset I can have at times. > > Amazing, I've had it for over 5 years now and do not regret it what so ever. I recommend all new agents to give Vanillasoft a try. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/27609/vanillasoft?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/27609/vanillasoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data