---
description: Tudo sobre RemoteCall: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RemoteCall - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [RemoteCall](/software/212709/remotecall)

# RemoteCall

Canonical: https://www.capterra.pt/software/212709/remotecall

> O RemoteCall é uma solução de suporte remoto baseada na nuvem que une agentes e clientes. Suporte a PCs clientes, dispositivos móveis e via câmera.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa RemoteCall?

\- Empresas B2B
- Agências governamentais.
- Financeiro (banco e seguro)
- Educação
- Telecomunicação
- Fabricantes de dispositivos móveis
- Eletrodomésticos
- Gestão de ativos

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 4 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: RSUPPORT

## Commercial Context

- **Preço inicial**: 59,90 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: chinês, coreano, espanhol, francês, inglês, japonês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- Acesso a múltiplos monitores
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Compartilhamento de arquivos
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Ferramentas de colaboração
- Ferramentas de diagnóstico
- Gravação de sessão
- Gravação de tela
- Relatórios e análise de dados
- Transferência de arquivos

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone

## Category

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)
- [Software de Desktop Remoto](https://www.capterra.pt/directory/31955/remote-desktop/software)
- [Software para Gestão e Monitoramento Remoto](https://www.capterra.pt/directory/31715/remote-monitoring-and-management-software/software)

## Alternativas

1. [ManageEngine Applications Manager](https://www.capterra.pt/software/172323/manageengine-applications-manager) — 4.6/5 (256 reviews)
2. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1375 reviews)
3. [Action1](https://www.capterra.pt/software/180609/action1-rmm) — 4.9/5 (237 reviews)
4. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews)
5. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (446 reviews)

## Avaliações

### "Best remote support solution tool in the market." — 4.0/5

> **Ashok** | *6 de agosto de 2022* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
> 
> **Desvantagens**: While it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.

-----

### "Me gusto" — 4.0/5

> **Sebastian** | *3 de agosto de 2023* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Me parecio una herramienta muy util en cuanto a prestar servicio de asistencia remota, la cual me ha permitido incursionar en otras fotmas de trabajo en mi area.
> 
> **Desvantagens**: me parece muy tedioso realizar el envio de archivos o instaladores por este medio.

-----

### "Mid-level tool for remote support" — 3.0/5

> **Manav** | *14 de abril de 2022* | Serviços e tecnologia da informação | Recommendation rating: 6.0/10
> 
> **Vantagens**: This tool is easy to download and install on our computers. Supports live chat and file sharing.
> 
> **Desvantagens**: The UI is outdated which RemoteCall should upgrade and make it more user friendly.

-----

### "Excellent product" — 5.0/5

> **Tony** | *17 de dezembro de 2020* | Maquinário | Recommendation rating: 10.0/10
> 
> **Vantagens**: RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
> 
> **Desvantagens**: I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
> 
> We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers \& fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.

## Links

- [View on Capterra](https://www.capterra.pt/software/212709/remotecall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/212709/remotecall> |
| de-AT | <https://www.capterra.at/software/212709/remotecall> |
| de-CH | <https://www.capterra.ch/software/212709/remotecall> |
| en | <https://www.capterra.com/p/212709/RemoteCall/> |
| en-AE | <https://www.capterra.ae/software/212709/remotecall> |
| en-AU | <https://www.capterra.com.au/software/212709/remotecall> |
| en-CA | <https://www.capterra.ca/software/212709/remotecall> |
| en-GB | <https://www.capterra.co.uk/software/212709/remotecall> |
| en-IE | <https://www.capterra.ie/software/212709/remotecall> |
| en-IL | <https://www.capterra.co.il/software/212709/remotecall> |
| en-IN | <https://www.capterra.in/software/212709/remotecall> |
| en-NZ | <https://www.capterra.co.nz/software/212709/remotecall> |
| en-SG | <https://www.capterra.com.sg/software/212709/remotecall> |
| en-ZA | <https://www.capterra.co.za/software/212709/remotecall> |
| es | <https://www.capterra.es/software/212709/remotecall> |
| es-AR | <https://www.capterra.com.ar/software/212709/remotecall> |
| es-CL | <https://www.capterra.cl/software/212709/remotecall> |
| es-CO | <https://www.capterra.co/software/212709/remotecall> |
| es-CR | <https://www.capterra.co.cr/software/212709/remotecall> |
| es-DO | <https://www.capterra.do/software/212709/remotecall> |
| es-EC | <https://www.capterra.ec/software/212709/remotecall> |
| es-MX | <https://www.capterra.mx/software/212709/remotecall> |
| es-PA | <https://www.capterra.com.pa/software/212709/remotecall> |
| es-PE | <https://www.capterra.pe/software/212709/remotecall> |
| fr | <https://www.capterra.fr/software/212709/remotecall> |
| fr-BE | <https://fr.capterra.be/software/212709/remotecall> |
| fr-CA | <https://fr.capterra.ca/software/212709/remotecall> |
| fr-LU | <https://www.capterra.lu/software/212709/remotecall> |
| it | <https://www.capterra.it/software/212709/remotecall> |
| ja | <https://www.capterra.jp/software/212709/remotecall> |
| ko | <https://www.capterra.co.kr/software/212709/remotecall> |
| nl | <https://www.capterra.nl/software/212709/remotecall> |
| nl-BE | <https://www.capterra.be/software/212709/remotecall> |
| pl | <https://www.capterra.pl/software/212709/remotecall> |
| pt | <https://www.capterra.com.br/software/212709/remotecall> |
| pt-PT | <https://www.capterra.pt/software/212709/remotecall> |
| sv | <https://www.capterra.se/software/212709/remotecall> |
| tr | <https://www.capterra.web.tr/software/212709/remotecall> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.pt/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"RemoteCall","description":"Melhore os negócios com PCs, dispositivos móveis, sites e aplicativos com a tecnologia de serviço remoto RSUPPORT. Seu principal produto, o RemoteCall WebViewer, foi bem recebido por todos os tipos de empresas, governos, instituições públicas, fabricantes e organizações de finanças e educação por sua velocidade, confiabilidade e segurança.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/005a9b01-775f-4992-aec7-d57c4dbeeb6c.png","url":"https://www.capterra.pt/software/212709/remotecall","@id":"https://www.capterra.pt/software/212709/remotecall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":4},"offers":{"price":"59.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.pt/software/212709/remotecall#faqs","@type":"FAQPage","mainEntity":[{"name":"Quem usa RemoteCall?","@type":"Question","acceptedAnswer":{"text":"- Empresas B2B- Agências governamentais.- Financeiro (banco e seguro)- Educação- Telecomunicação- Fabricantes de dispositivos móveis- Eletrodomésticos- Gestão de ativos","@type":"Answer"}}]},{"@id":"https://www.capterra.pt/software/212709/remotecall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Programas de Assistência Remota","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"RemoteCall","position":3,"item":"/software/212709/remotecall","@type":"ListItem"}]}]}
</script>