---
description: Tudo sobre AgenTrak: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AgenTrak - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Monitorar Funcionários](/directory/31087/employee-monitoring/software) > [AgenTrak](/software/211737/agentrak)

# AgenTrak

Canonical: https://www.capterra.pt/software/211737/agentrak

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/211737/agentrak?page=2)

> O AgenTrak é uma solução de supervisão e análise da força de trabalho que permite que as organizações impulsionem o desempenho por toda a força de trabalho.
> 
> Verdict: Rated **5.0/5** by 12 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa AgenTrak?

O AgenTrak é uma solução de análise e supervisão de força de trabalho para organizações de médio a grande porte. Ele oferece ganhos regulares de até 30% na produtividade dos funcionários.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 12 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 5.0/5 | Based on overall reviews |
| Recursos | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Asterlogic
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 11,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Chromebook (desktop)
- **Idiomas**: espanhol, inglês
- **Available Countries**: Argentina, Argélia, Austrália, Brasil, Bélgica, Canadá, Chile, Colômbia, Equador, Espanha, Estados Unidos, França, Grécia, Guernesey, Guiana, Hong Kong, RAE da China, Ilha de Man, Ilhas Falkland, Irlanda, Jersey and 14 more

## Recursos

- Acompanhamento de tarefas/projetos
- Alertas/notificações
- Análise da produtividade
- Controle de comparecimento
- Controle de horas
- Gestão do quadro de horários
- Histórico de navegação
- Monitoramento da atividade dos funcionários
- Rastreamento da localização
- Registro de atividade da tela
- Relatórios e estatística

## Integrations (2 total)

- Five9
- Genesys Cloud CX

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software para Monitorar Funcionários](https://www.capterra.pt/directory/31087/employee-monitoring/software)

## Alternativas

1. [DeskTime](https://www.capterra.pt/software/168660/desktime) — 4.5/5 (526 reviews)
2. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9235 reviews)
3. [WE Controlio](https://www.capterra.pt/software/113257/work-examiner) — 4.9/5 (58 reviews)
4. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5059 reviews)
5. [WebWork Time Tracker](https://www.capterra.pt/software/151338/webwork-time-tracker) — 4.6/5 (420 reviews)

## Avaliações

### "Network and Telecom Specialist" — 5.0/5

> **Michael** | *21 de outubro de 2025* | Química | Recommendation rating: 10.0/10
> 
> **Vantagens**: We love the location tracking and ease of the user interface. The customer support is amazing the respose has always been top notch.
> 
> **Desvantagens**: I don't have anything negative to say about Agentrak. I have never had an issue with the SLA's. The response and support are  amazing.
> 
> My overall experience with this company has been great. The service is always polite and the support always knows what they are talking about.

-----

### "Great product and great technical support" — 5.0/5

> **John** | *10 de julho de 2025* | Serviços de informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Great product and great support, we have been using it for over two years. Gives us an additional support function for training on top of other features.
> 
> **Desvantagens**: Nothing.
> 
> We enjoy using the product, other managers enjoy additional reporting functions and if there is any issues then the technical team are great.

-----

### "A lot of power in simplicity" — 5.0/5

> **Paul** | *22 de outubro de 2021* | Terceirização/Deslocalização | Recommendation rating: 8.0/10
> 
> **Vantagens**: The API. I am a BI developer and working with this API was very easy. Feedback was taken and dealt with very quickly.
> 
> **Desvantagens**: None at the moment. they fixed everything i didnt like or needed them to fix.
> 
> Very positive. The team are engaged and motivated. They attended our endless meetings about the progress of implementing this and provided immediate solutions or took it away and had a solution within days. Nothing was ever an issue

-----

### "AgenTrak new user" — 5.0/5

> **Victoria** | *22 de outubro de 2021* | Telecomunicações | Recommendation rating: 10.0/10
> 
> **Vantagens**: Really simple to set up, install the programme to the users machine and they appear on AgenTrak to process. Creating new teams, Managers, adding users is very quick and easy. Being able to set and change the perimeters for alerts is fantastic for flexibility and to be able to bespoke the software to your own business models. The 360 live view of desktop allows microphone, webcam, dual screen view (these are all customisable and can be turned off if you'd prefer). The dashboard is very simple to view/use.
> 
> **Desvantagens**: For our business, we would prefer some reference boxes per user to be able to add unique identifiers per user so we can cross reference the data exported via the API with inhouse reporting. this has been suggested to the team and it is currently being discussed within their development team.
> 
> Since installing the software, we have seen an increase in productivity and a reduction in prohibited, personal use during working hours. We now have the opportunity to live coach our WFH agents and are able to hear both sides of the conversation and view their screen. This is supporting training by showing live calls from experienced users to the training teams. AgenTrak have gone above and beyond to support us by joining our daily project calls, asking for feedback for their development team and responding to queries via emails within minutes. nothing has been to much trouble for them, this is refreshing given previous experiences of other software providers (once its sold to you, they're no longer supportive\!)

-----

### "Staff Productivity" — 5.0/5

> **Fiona** | *22 de outubro de 2021* | Telecomunicações | Recommendation rating: 10.0/10
> 
> **Vantagens**: System is very user friendly, easy to set up and remove  staff. Data allows us to identify staff with low productivity and ensures we direct our support timeously and the ability to set productivity alerts supports the managers in day to day management of staff in a remote working environment.
> 
> **Desvantagens**: In the initial stages we found the reporting functionality did not meet our needs but once we discussed our needs, the changes were implemented in a very timeously manner.
> 
> Our experience with AgenTrak has been very positive one and we have and will continue to recommend this product. AgenTrak provides another level of information to managers to allow them to effectively manage their staff in a remote working environment.  The service provided has been excellent and the team have went out their way to make any adaptations we have asked for.

-----

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/211737/agentrak?page=2)

## Links

- [View on Capterra](https://www.capterra.pt/software/211737/agentrak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211737/AgenTrak/> |
| en-AE | <https://www.capterra.ae/software/211737/agentrak> |
| en-AU | <https://www.capterra.com.au/software/211737/agentrak> |
| en-CA | <https://www.capterra.ca/software/211737/agentrak> |
| en-GB | <https://www.capterra.co.uk/software/211737/agentrak> |
| en-IE | <https://www.capterra.ie/software/211737/agentrak> |
| en-IL | <https://www.capterra.co.il/software/211737/agentrak> |
| en-IN | <https://www.capterra.in/software/211737/agentrak> |
| en-NZ | <https://www.capterra.co.nz/software/211737/agentrak> |
| en-SG | <https://www.capterra.com.sg/software/211737/agentrak> |
| en-ZA | <https://www.capterra.co.za/software/211737/agentrak> |
| es | <https://www.capterra.es/software/211737/agentrak> |
| es-AR | <https://www.capterra.com.ar/software/211737/agentrak> |
| es-CL | <https://www.capterra.cl/software/211737/agentrak> |
| es-CO | <https://www.capterra.co/software/211737/agentrak> |
| es-CR | <https://www.capterra.co.cr/software/211737/agentrak> |
| es-DO | <https://www.capterra.do/software/211737/agentrak> |
| es-EC | <https://www.capterra.ec/software/211737/agentrak> |
| es-MX | <https://www.capterra.mx/software/211737/agentrak> |
| es-PA | <https://www.capterra.com.pa/software/211737/agentrak> |
| es-PE | <https://www.capterra.pe/software/211737/agentrak> |
| fr | <https://www.capterra.fr/software/211737/agentrak> |
| fr-BE | <https://fr.capterra.be/software/211737/agentrak> |
| fr-CA | <https://fr.capterra.ca/software/211737/agentrak> |
| fr-LU | <https://www.capterra.lu/software/211737/agentrak> |
| nl | <https://www.capterra.nl/software/211737/agentrak> |
| nl-BE | <https://www.capterra.be/software/211737/agentrak> |
| pt | <https://www.capterra.com.br/software/211737/agentrak> |
| pt-PT | <https://www.capterra.pt/software/211737/agentrak> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"AgenTrak","description":"O AgenTrak é uma solução de supervisão e análise da força de trabalho que permite que as organizações aumentem a produtividade por toda a força de trabalho. Ele ajuda as organizações a entender o que seus funcionários fazem, seja no escritório ou em casa. A plataforma de supervisão baseada na nuvem coleta e analisa dados em tempo real e históricos e fornece insights reais para ajudar as organizações a serem mais produtivas e em conformidade. Os clientes observam regularmente melhorias de produtividade de mais de 20% com a implantação do AgenTrak.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09085043-134a-43e4-949a-e7b231e6a87f.png","url":"https://www.capterra.pt/software/211737/agentrak","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/211737/agentrak#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":12},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/211737/agentrak#faqs","mainEntity":[{"name":"Quem usa AgenTrak?","@type":"Question","acceptedAnswer":{"text":"O AgenTrak é uma solução de análise e supervisão de força de trabalho para organizações de médio a grande porte. Ele oferece ganhos regulares de até 30% na produtividade dos funcionários.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software para Monitorar Funcionários","position":2,"item":"/directory/31087/employee-monitoring/software","@type":"ListItem"},{"name":"AgenTrak","position":3,"item":"/software/211737/agentrak","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/211737/agentrak#breadcrumblist"}]}
</script>