--- description: Tudo sobre HaloPSA: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HaloPSA - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Automatização de Serviços Profissionais](/directory/16/professional-services-automation/software) > [HaloPSA](/software/20971/halopsa) # HaloPSA Canonical: https://www.capterra.pt/software/20971/halopsa Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/20971/halopsa?page=2) > A HaloPSA traz tudo o que um MSP precisa em um local centralizado. > > Verdict: Rated **4.9/5** by 36 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa HaloPSA? Ideal para Provedores de Serviços Gerenciados, que buscam uma solução moderna de PSA. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 36 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Halo Service Solutions - **Founded**: 1994 ## Commercial Context - **Preço inicial**: 119,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, indonésio, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - Agendamento - Alerts/Escalation - Backup e recuperação - Banco de dados do cliente - CRM - Cobrança e faturamento - Comunicação multicanal - Controle de horas e despesas - Controle e acesso remoto - Ferramentas de colaboração - Gerenciamento de configuração - Gerenciamento de correções - Gerenciamento de documentos - Gerenciamento de tickets de suporte - Gestão da base de conhecimento - Gestão de call centers - Gestão de carteira - Gestão de contratos e licenças - Gestão de edição - Gestão de filas - Gestão de políticas - Gestão de projetos - Gestão de recursos - Gestão de tarefas - Gestão do SLA (acordo do nível de serviço) - Gestão do fluxo de trabalho - Indicadores de desempenho - Monitoramento do servidor - Monitoramento remoto e gestão - Painel - Painel de atividades - Portal de autoatendimento - Priorização - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Roteamento automático - Third-Party Integrations ## Integrations (42 total) - 3CX - Acronis Cyber Protect - Addigy - Adobe Acrobat - Adobe Commerce - AlertOps - Analytify - AnyDesk - Armis - Armis - Arrow - Arrow - Atera - Bright - Bright ... and 27 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software) ## Categorias relacionadas - [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software) - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) ## Alternativas 1. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.capterra.pt/software/163344/n-sight) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://www.capterra.pt/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 4. [IT Glue](https://www.capterra.pt/software/170401/itglue) — 4.6/5 (331 reviews) 5. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (446 reviews) ## Avaliações ### "Modern PSA for IT Providers and more" — 5.0/5 > **Lucas** | *19 de abril de 2023* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Helpdesk setup, ticket automations, the way billing can be handled and setup, reporting, where do i stop. The product is extremely customisable which allows the product to grow and scale as you do. > > **Desvantagens**: It can get complicated, some UI elements arent everywhere, multiple ways to do the same thing. ----- ### "Halo - The golden standard for PSA" — 5.0/5 > **Tyler** | *16 de março de 2026* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: Halo is easily the best PSA we've used. It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool. This is used for our primary ticket management system and it does exactly what we need. > > **Desvantagens**: The set up can certainly take some time, especially if you have a lot of custom workflows. But this can be said about many PSA's. > > I can't praise HaloPSA enough\! We switched over a few years ago and I am extremely happy that we did. This has been one of the best decisions we made to make the move and it has helped our team manage our day to day operations with ease. ----- ### "Learning psa review" — 5.0/5 > **Adrian** | *6 de junho de 2025* | Contabilidade | Recommendation rating: 5.0/10 > > **Vantagens**: it was really gooIntuitive interface, seamless automation, strong reporting tools, great integration with other apps. > > **Desvantagens**: Limited customization options, occasional performance lags, learning curve for advanced features in my opinion. > > Overall, HaloPSA is a powerful and flexible PSA tool. It offers excellent automation, reporting, and integrations, which help streamline IT service management. While there is a learning curve for some advanced features and occasional minor performance issues, the platform greatly improves efficiency and service delivery. Support is responsive, and frequent updates show ongoing product improvement. ----- ### "Great product, very customizable, but sometimes complex" — 5.0/5 > **Nick** | *5 de maio de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Halo's customizability is unlike any other software I have used. It allows us to build it to function how we need. > > **Desvantagens**: Halo's greatest strength, its customizability, also plays into its greatest weakness. Its incredibly complex with many different settings that can have large impacts when changed. Sometimes this can be confusing, but I am not sure how else you would provide the incredible customizability otherwise. > > Our overall experience has been positive. Halo is a great product and a great team. It has not been problem free, but it has definitely been positive. ----- ### "An Absolute Powerhouse" — 5.0/5 > **Christopher** | *15 de maio de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Has absolutely everything you could ever want out of a PSA platform, from user management, asset management, ticketing, automation, you name it. > > **Desvantagens**: At first it was a lot to learn (a million different options, settings, infinitely customizable) but once you put the time in to figure it out you'll be happy to have the option to do anything you can imagine. > > We were moving away from Zendesk for cost reasons and decided to give HaloPSA a try. We were not disappointed in the least. Absolute powerhouse of a software that does things we could never dream of doing in past software filling the same roles. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/20971/halopsa?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/20971/halopsa) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data