--- description: Tudo sobre CommPeak VoIP Service: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommPeak VoIP Service - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia Empresarial](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service](/software/207820/commpeak-voip-service) # CommPeak VoIP Service Canonical: https://www.capterra.pt/software/207820/commpeak-voip-service Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/207820/commpeak-voip-service?page=2) > Terminação SIP de alto nível para destinos fixos e móveis em todo o mundo. Fácil de operar e gerenciar. > > Verdict: Rated **4.7/5** by 59 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa CommPeak VoIP Service? Prestadores de serviços e varejistas com centrais de atendimento de alto volume. Empresas internacionais de todos os tamanhos com diversos destinos de chamadas, seja uma empresa de varejo ou um gigante de TI. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 59 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CommPeak - **Location**: Hong Kong, Hong Kong - **Founded**: 2012 ## Commercial Context - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - Entroncamento SIP - Gestão de call centers - Gravação de chamadas - Monitoração de chamadas - Relatórios e estatística - Roteamento de chamadas ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software) ## Categorias relacionadas - [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software) - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.capterra.pt/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14581 reviews) 4. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (916 reviews) 5. [Telnyx Suite](https://www.capterra.pt/software/173804/telnyx) — 4.8/5 (195 reviews) ## Avaliações ### "From Chaos to Clarity: How CommPeak Optimized My Communication Strategy" — 4.0/5 > **Maximiliano** | *5 de abril de 2023* | Varejistas | Recommendation rating: 7.0/10 > > **Vantagens**: I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier. > > **Desvantagens**: One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently. > > One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall. ----- ### "Reliable and quality voice services at an a fraction of cost we spent before" — 5.0/5 > **Kally** | *15 de novembro de 2023* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: Our overall utility cost has reduced significantly > > **Desvantagens**: I have no dislike on the product, it has been a smooth journey ----- ### "ava" — 4.0/5 > **abode** | *28 de março de 2023* | Serviços financeiros | Recommendation rating: 5.0/10 > > **Vantagens**: Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen\!The response of the support, and the flexibility and understanding that we have requested, > > **Desvantagens**: All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again, ----- ### "Controls the sales process" — 5.0/5 > **Janne** | *13 de maio de 2025* | Ócio, viagens e turismo | Recommendation rating: 9.0/10 > > **Vantagens**: It has a comprehensive set of tools that make sales easier with more empowered management. The VoIP system makes communication more pleasant and precise at any time. It also makes it easier to manage contact with customers, allowing for greater security and personalization in each communication. > > **Desvantagens**: It is secure and reliable with no connection issues. It has always worked correctly without any problems with effective communication. > > It met the expectations of having an integrated communication system to always keep contacts secure and with helpful tools that facilitate the entire process. ----- ### "Reliable and User Friendly" — 5.0/5 > **Zyra Joy** | *6 de junho de 2023* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 8.0/10 > > **Vantagens**: The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution. > > **Desvantagens**: Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/207820/commpeak-voip-service?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/207820/commpeak-voip-service) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data