--- description: Tudo sobre Entrust IDV: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Entrust IDV - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software AML (Antilavagem de Dinheiro)](/directory/31084/aml/software) > [Entrust IDV](/software/200047/onfido) # Entrust IDV Canonical: https://www.capterra.pt/software/200047/onfido Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/200047/onfido?page=2) > Cumpra os regulamentos antilavagem de dinheiro com verificação de documentos e tecnologia de biometria facial. > > Verdict: Rated **4.6/5** by 30 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 30 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Entrust - **Founded**: 1969 ## Commercial Context - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, França, Irlanda, Reino Unido ## Recursos - AML Compliance - Alertas/notificações - Arquivo morto e retenção - Autenticação - Autenticação Multifator - Biometria - Captura e transferência de dados - Controle de versões - Controles/permissões de acesso - Detecção de fraude - Digitalização da ID - Extração de dados - Gerenciamento de documentos - Gerenciamento de registros - Gestão de acesso - Gestão de auditorias - Gestão de conformidade - Gestão do fluxo de trabalho - Gestão do risco - Incorporação - Inteligência artificial e aprendizado de máquina - KYC Compliance - Lista de seguimento - Monitoramento - Monitoramento de transações - Métodos de autenticação múltiplos - Portal de autoatendimento - Processo de integração dos usuários - Provisionamento de usuário - Rastreamento de conformidade - Real-Time Monitoring - Real-Time Notifications - Relatórios e análise de dados - Relatórios e estatística - Segurança de dados - Triagem de PPE (pessoas politicamente expostas) - Triagem de antecedentes - Verificação de dados - Verificação de identidade ## Opções de suporte - FAQs/Fórum - Base de conhecimento ## Category - [Software AML (Antilavagem de Dinheiro)](https://www.capterra.pt/directory/31084/aml/software) ## Categorias relacionadas - [Software AML (Antilavagem de Dinheiro)](https://www.capterra.pt/directory/31084/aml/software) - [Sistemas de Gestão de Acesso](https://www.capterra.pt/directory/30777/identity-management/software) - [Software de Gerenciamento de Identidade e Acesso do Cliente (CIAM)](https://www.capterra.pt/directory/32816/customer-identity-and-access-management-%28ciam%29/software) - [Programas de Conformidade](https://www.capterra.pt/directory/30110/compliance/software) - [Software de Autenticação](https://www.capterra.pt/directory/31218/authentication/software) ## Alternativas 1. 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[Veriff](https://www.capterra.pt/software/197760/veriff) — 4.7/5 (3 reviews) ## Avaliações ### "very helpful and flexible tool to answer our daily bases." — 5.0/5 > **Avaliador Verificado** | *28 de abril de 2021* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: great customer support and sales fair negotiations tool function with no downtime > > **Desvantagens**: support from onfido finance team is slow > > great tool by a great company. very nice and helpful employees that always assist you with a smile great working methodologies to understand user needs ----- ### "Boosted our customer acceptance rates" — 5.0/5 > **Martin** | *25 de novembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: It was quick and easy to implement, and customer support is great. Loved the SDKs and the great customer experience when switching from desktop/laptop device to mobile to capture identity documents with a camera, or take a selfie. > > **Desvantagens**: The new Studio workflow product provides the decision-tree that has been missing to date, so there are very few negatives.Might like better accuracy for watchlist screening, as 99% of "consider" results are false negatives, but appreciate this is probably down to the quality of the PEP/Sanctions data available from Government sources. > > We switched from an Experian solution to Onfido, and saw an immediate improvement in acceptance rates. This increased revenue while reducing customer support costs. ----- ### "Do not expect customer support after implementation" — 3.0/5 > **Paul** | *29 de maio de 2024* | Mídia digital | Recommendation rating: 2.0/10 > > **Vantagens**: Great KYC checks and user friendly maintenance portal. > > **Desvantagens**: Do not expect any customer support: from the beginning Onfido sent us incorrect invoices. We informed their billing department several times by email, however never received a response. Also tried to call them, they do not have a phone number. In February they switched off their application without prior notice. After we left negative feedback on another platform, they suddenly replied and promised they would solve the issue. In the mean time we had several sessions with their customer support and technical team. They discovered an issue in their software that caused the incorrect invoices. They promised to solve this and correct the invoices. This is not three weeks ago. Again I sent numerous reminders to continue and solve the issue, so we could restart using the tool but complete silence on their behalve. I am really shocked after all the time we spent to solve the issues together with their team, this is the result. Complete waist of time. Now we switched to Sumsub that actually gives customer support. ----- ### "Onfido is the best option for starter projects" — 5.0/5 > **Francisco** | *29 de novembro de 2022* | Fabricação elétrica/eletrônica | Recommendation rating: 9.0/10 > > **Vantagens**: I really like the dashboars and the intuitive interface they have for viewing any applicant's information. > > **Desvantagens**: It seems to me that you should improve a lot the technical support, it usually takes 24 hours to receive an answer by email. Maybe a chat with agents in real-time would be good to incorporate. > > Onfido was a key piece in our first electromobility project; we had no previous experience with data and identity validation tools and the sales team clarified all our doubts and put us in contact with specialists who helped us to clarify some doubts of our implementation. ----- ### "Feedback" — 5.0/5 > **Yen Wei** | *30 de maio de 2023* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: The customer support given during implementation as well as on any other additional support required from central bank requirement > > **Desvantagens**: The data being co-mingled in the database is a concern from central bank; should have an option for that; alongside data only being stored for 3 years. > > Been very satisfied with the customer support all in all ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/200047/onfido?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/200047/onfido) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data