--- description: Tudo sobre Zendesk Sell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.pt/software/199865/zendesk-sell Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/199865/zendesk-sell?page=2) > O Zendesk Sell é um software CRM de vendas criado para melhorar a produtividade, os processos e a previsibilidade das vendas. > > Verdict: Rated **4.3/5** by 159 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 159 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zendesk - **Location**: San Francisco, EUA - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, neerlandês, polaco, português - **Available Countries**: Alemanha, Austrália, Canadá, China, Estados Unidos, Irlanda, Nova Zelândia, Reino Unido ## Recursos - Acesso para Celular - Alertas/notificações - Análise de dados preditiva - Armazenamento de documentos - Banco de dados de contatos - Banco de dados do cliente - CRM - Captura de leads - Catalog Management - Contatos compartilhados - Discador automático - Distribuição de leads - Ferramentas de colaboração - For Financial Institutions - Geração de leads - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de reuniões - Gestão de calendários - Gestão de campanhas - Gestão de leads - Gestão de oportunidades - Gestão de tarefas - Gestão do conhecimento - Gestão do desempenho - Gestão do pipeline - Gestão do pipeline de vendas - Importação/exportação de dados - Indicadores de desempenho - Integração de redes sociais - Lead Nurturing - Lead Scoring - Marketing por e-mail - Modelos personalizáveis - Orçamentos/estimativas - Painel de atividades - Para o setor de seguro - Pesquisa e filtro - Portal de autoatendimento - Previsão de vendas - Priorização - Processamento de lotes - Qualificação de leads - Rastreamento de clientes - Relatórios de vendas - Relatórios e análise de dados - Segmentação - Segmentação de leads - Sistema de calendário ou lembretes - Third-Party Integrations ... and 6 more features ## Integrations (31 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... and 16 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) - [Software CRM para Pequenas Empresas](https://www.capterra.pt/directory/31583/small-business-crm/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Pipedrive](https://www.capterra.pt/software/132666/pipedrive) — 4.5/5 (3044 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18771 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avaliações ### "Very good product" — 5.0/5 > **Razvan** | *16 de maio de 2022* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I like that is very easy to use and straight to the point. > > **Desvantagens**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30 de outubro de 2018* | Serviços de eventos | Recommendation rating: 10.0/10 > > **Vantagens**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Desvantagens**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- ### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5 > **Gabriel** | *5 de outubro de 2020* | Serviços de Facilities | Recommendation rating: 1.0/10 > > **Vantagens**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use. > > **Desvantagens**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user. > > Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it. ----- ### "Great Tool for Keeping All Your Clients Together" — 4.0/5 > **Anthony** | *1 de maio de 2017* | Imobiliárias | Recommendation rating: 8.0/10 > > **Vantagens**: Really comprehensive. I found myself adding things to client profiles, interactions, and deals just to fill in and use all the features\! Really fantastic for keeping everything related to a client and their deals organized. > > **Desvantagens**: Some things are too specific and didn't fit perfectly with my work flow or type of business. The Client Space, while a fantastic idea, needs work. It's a bit user unfriendly on the client side. Also, it's pretty ugly which is a shame since the rest of Base looks so good. ----- ### "Great CRM, a ton of functionality and the user experience is quite seamless." — 5.0/5 > **Brandon** | *16 de abril de 2018* | Software | Recommendation rating: 7.0/10 > > **Vantagens**: The user experience is quite seamless, also easy for new users to understand the platform with ease. > > **Desvantagens**: The pricing structure was disappointing, and not realistic for a lot of agencies that have a larger team. > > Great team collaboration and communication. ----- Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/199865/zendesk-sell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/199865/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data