--- description: Tudo sobre Dialpad: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Gravação de Ligações](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.pt/software/190976/dialpad-sell Page: 1 / 24\ Seguinte: [Next page](https://www.capterra.pt/software/190976/dialpad-sell?page=2) > O Dialpad Sell é um discador de vendas eficaz que acelera o período inicial das operações e torna os representantes mais produtivos usando a tecnologia Voice Intelligence. > > Verdict: Rated **4.2/5** by 570 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Dialpad? Organizações de vendas de qualquer tamanho que buscam aumentar a eficiência dos representantes e acelerar o período inicial das operações. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 570 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Dialpad - **Location**: San Francisco, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 27,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, inglês, japonês - **Available Countries**: Austrália, Canadá, Estados Unidos, Japão, Nova Zelândia, Reino Unido ## Recursos - Acesso para Celular - Análise de sentimentos - Automated Attendant - Bate-papo ao vivo - CRM - Chatbot - Colaboração entre vários usuários - Comunicação multicanal - Conferências - Conversação inteligente - Discador automático - Discador automático - Discador preditivo - Disposição de chamadas - Entroncamento SIP - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de listas - Gerenciamento de reuniões - Gestão da comunicação - Gestão de avaliações - Gestão de call centers - Gestão de campanhas - Gestão de capacitação - Gestão de filas - Gestão de listas de chamadas - Gestão do desempenho - Goal Setting/Tracking - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Indicadores de desempenho - Integração de telefonia por computador - Inteligência artificial e aprendizado de máquina - Interface do agente - Mensagens por voz - Monitoração de chamadas - PBX - Painel - Processamento de linguagem natural - Reconhecimento de voz - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Roteamento automático - Roteamento de chamadas - Roteirização de chamadas - Transferência de arquivos - VoIP ... and 7 more features ## Integrations (57 total) - Abstrakt - Alexa - AzureDesk - Bullhorn - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail - Dialpad Ai Contact Center ... and 42 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) ## Categorias relacionadas - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) - [Software de Dinamização de Vendas](https://www.capterra.pt/directory/30798/sales-enablement/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) ## Alternativas 1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (468 reviews) 2. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [RingEX](https://www.capterra.pt/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 4. [JustCall](https://www.capterra.pt/software/157853/justcall) — 4.1/5 (225 reviews) 5. [Ooma Office](https://www.capterra.pt/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Avaliações ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8 de agosto de 2025* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Desvantagens**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "An effective Communication Platform for Educators" — 5.0/5 > **Jennifer** | *25 de maio de 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about Dialpad as an educator was its ease of communication and accessibility. It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform. The mobile access and call management features were especially helpful for staying organized and responsive throughout the school day. > > **Desvantagens**: One thing I liked least about Dialpad was that call quality could occasionally depend on internet connectivity, which sometimes caused delays or dropped calls. There was also a learning curve for some advanced features, and notifications could become overwhelming during busy workdays. > > My overall experience with Dialpad has been positive. It is a convenient and reliable communication tool that supports collaboration and organization in an educational setting. The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families. ----- ### "Terrible for Solopreneurs or Basic Tier Plan" — 1.0/5 > **Nathan** | *28 de janeiro de 2026* | Publicidade e marketing | Recommendation rating: 0.0/10 > > **Vantagens**: It worked great when it worked, but ended up costing me a very large client due to the issues I experienced. > > **Desvantagens**: Issues with getting my account set up correctly to begin with. SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)? The support team wouldn't help me because I didn't upgrade to a higher tier....wtf? > > Terrible platform. Terrible Support. It seemed to be fine until things were breaking and no support to back it up. ----- ### "VoIP - Can You Hear Me Now? Good\!" — 5.0/5 > **Drew** | *30 de julho de 2026* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: Dialpad is a simple, easy to use VoIP solution that just gets the job done. Despite the simple to use interface, it hides a more complex beast under the surface. They offer advanced metrics, integrations, built-in AI anaylsis of CSAT and other scores. They support text messaging, complex call transfers/option trees, and is overall a solid choice for a competitive price. They have immediate chat and phone support for admins as well. Don't often encounter bugs or issues, and their platform has a superior uptime rating. Security is enterprise grade, and they offer SOC2 TYPE II, HIPPA ready, GDPR, CSA, and they meet ISO 27001:2022, ISO 27017:2015 and ISO 27018:2019 > > **Desvantagens**: They can be costly, especially when adding a new line. There are occasionally issues with carrier transfers on the backend, but thankfully support is helpful. > > Excellent. Easy to use platform that offers advanced features and integrations, while offering a variety of industries a product that meets various security and privacy requirements. ----- ### "Great for work \!" — 5.0/5 > **Daniel** | *25 de junho de 2026* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: It is user friendly and great for work\! Easy to make calls and send texts messages. Also different settings within the app that allow you customize it. > > **Desvantagens**: Nothing that comes to mind right away, I use it for work. Ive never had any issues with the app , it runs very smoothly. > > So far its been amazing, im on the phone all day in and out of meetings and dialpad runs very smoothly. ----- Page: 1 / 24\ Seguinte: [Next page](https://www.capterra.pt/software/190976/dialpad-sell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/190976/dialpad-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data