--- description: Tudo sobre Dialpad: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Gravação de Ligações](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.pt/software/190976/dialpad-sell Page: 1 / 24\ Seguinte: [Next page](https://www.capterra.pt/software/190976/dialpad-sell?page=2) > O Dialpad Sell é um discador de vendas eficaz que acelera o período inicial das operações e torna os representantes mais produtivos usando a tecnologia Voice Intelligence. > > Verdict: Rated **4.2/5** by 570 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Dialpad? Organizações de vendas de qualquer tamanho que buscam aumentar a eficiência dos representantes e acelerar o período inicial das operações. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 570 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Dialpad - **Location**: San Francisco, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 27,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, inglês, japonês - **Available Countries**: Austrália, Canadá, Estados Unidos, Japão, Nova Zelândia, Reino Unido ## Recursos - Acesso para Celular - Alertas/notificações - Análise de sentimentos - Automated Attendant - Bate-papo ao vivo - CRM - Chatbot - Colaboração entre vários usuários - Comunicação multicanal - Conferências - Conversação inteligente - Discador automático - Discador automático - Discador preditivo - Disposição de chamadas - Distribuição automática de chamadas - Entroncamento SIP - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de listas - Gerenciamento de reuniões - Gestão da comunicação - Gestão de avaliações - Gestão de call centers - Gestão de campanhas - Gestão de capacitação - Gestão de filas - Gestão de listas de chamadas - Gestão do desempenho - Goal Setting/Tracking - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Integração de telefonia por computador - Interface do agente - Mensagens por voz - Monitoração de chamadas - PBX - Painel - Processamento de linguagem natural - Reconhecimento de voz - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Roteamento automático - Roteamento de chamadas - Roteirização de chamadas - Transferência de arquivos - VoIP ... and 7 more features ## Integrations (58 total) - Abstrakt - Alexa - AzureDesk - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail - Dialpad Ai Contact Center ... and 43 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) ## Categorias relacionadas - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) - [Software de Dinamização de Vendas](https://www.capterra.pt/directory/30798/sales-enablement/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) ## Alternativas 1. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (467 reviews) 3. [RingEX](https://www.capterra.pt/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [JustCall](https://www.capterra.pt/software/157853/justcall) — 4.1/5 (225 reviews) 5. [Ooma Office](https://www.capterra.pt/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Avaliações ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8 de agosto de 2025* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Desvantagens**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "An effective Communication Platform for Educators" — 5.0/5 > **Jennifer** | *25 de maio de 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about Dialpad as an educator was its ease of communication and accessibility. It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform. The mobile access and call management features were especially helpful for staying organized and responsive throughout the school day. > > **Desvantagens**: One thing I liked least about Dialpad was that call quality could occasionally depend on internet connectivity, which sometimes caused delays or dropped calls. There was also a learning curve for some advanced features, and notifications could become overwhelming during busy workdays. > > My overall experience with Dialpad has been positive. It is a convenient and reliable communication tool that supports collaboration and organization in an educational setting. The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families. ----- ### "Meh\!😑 limited integration capabilities, difficult to get support" — 3.0/5 > **Ariel** | *5 de junho de 2025* | Publicidade e marketing | Recommendation rating: 2.0/10 > > **Vantagens**: I do enjoy that dial pad integrate with our main CRM system HubSpot. It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales. > > **Desvantagens**: What I typically find I like least about dial pad is their support team. I find it difficult to get issues addressed and resolved. I also do not like that. The integration with HubSpot is very limited and we typically run into issues for things are not getting associated or logged correctly > > My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial pad. I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with our CRM ----- ### "Convenient Dialer" — 5.0/5 > **Avaliador Verificado** | *12 de agosto de 2025* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Desvantagens**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- ### "Great except when it’s not" — 4.0/5 > **Katherine** | *9 de setembro de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 4.0/10 > > **Vantagens**: Dialpad has allowed or remote team to have some continuity with incoming calls \& texts \& made it easier to record the information covered in each communication. > > **Desvantagens**: Troubleshooting issues feels slow \& ineffective, even after escalated. Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool. > > We use this for our entire team \& most team members use it on a daily basis. Outages \& dropped calls are not infrequent events \& have been hard to get resolution for despite ongoing communication with their support team. ----- Page: 1 / 24\ Seguinte: [Next page](https://www.capterra.pt/software/190976/dialpad-sell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/190976/dialpad-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data