---
description: Tudo sobre Novagems: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Novagems - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Segurança Física](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Sistema de gerenciamento de segurança permitindo que as empresas de segurança otimizem sua gestão de operações.
> 
> Verdict: Rated **4.4/5** by 23 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Novagems?

O Novagems é um software de gerenciamento de segurança que permite que as empresas de segurança otimizem sua gestão de operações e gerencie seus guardas, clientes e gerentes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 23 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Novagems
- **Location**: Burnaby, Canadá
- **Founded**: 2017

## Commercial Context

- **Preço inicial**: 10,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Arábia Saudita, Austrália, Canadá, Catar, Emirados Árabes Unidos, Estados Unidos, Irlanda, México, Nova Zelândia, Omã, Reino Unido, Singapura, África do Sul, Índia

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Alertas/notificações
- Banco de dados de funcionários
- Banco de dados do cliente
- Cobrança e faturamento
- Controle de comparecimento
- GPS
- Geofencing
- Gerenciamento de segurança
- Gestão da folha de pagamento
- Gestão de calendários
- Gestão de eventos
- Gestão de funcionários
- Gestão de pedidos de trabalho
- Gestão de trabalhos
- Gestão de visitantes
- Gestão do desempenho
- Gestão do quadro de horários
- Gestão do tempo livre
- Portal de autoatendimento
- Rastreamento de habilidades
- Rastreamento de recursos
- Real-Time Monitoring
- Real-Time Updates
- Relatório de historiais
- Relatórios e análise de dados
- Roteamento
- Seguimento de status
- Sistema de investigação
- Troca de turnos

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)

## Categorias relacionadas

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)
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- [Programas Rastreadores de GPS](https://www.capterra.pt/directory/31399/gps-tracking/software)

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## Avaliações

### "Great tool for managing security teams efficiently" — 5.0/5

> **Neha** | *22 de julho de 2026* | Construção | Recommendation rating: 10.0/10
> 
> **Vantagens**: The scheduling feature is the biggest time-saver for me. I can create shifts, assign guards, and handle last-minute changes in just a few clicks. The reporting is also very useful for client meetings and payroll. The mobile app is easy for the guards to use, and we haven't had major training issues. Customer service has been responsive when we've needed help.
> 
> **Desvantagens**: The interface can feel a bit cluttered at first, and it took me a week to find all the features I needed.
> 
> Novagems has been a solid addition to our daily operations. We manage a team of about 40 security guards across multiple sites, and this software helps us keep everything organized without having to juggle spreadsheets and phone calls all day.

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### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 de abril de 2024* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Desvantagens**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

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### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5

> **Avaliador Verificado** | *19 de abril de 2026* | Segurança e investigações | Recommendation rating: 0.0/10
> 
> **Vantagens**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations.
> 
> **Desvantagens**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work.
> 
> Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short.

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### "Helpful and easy-to-use workforce management tool" — 5.0/5

> **Geet** | *9 de junho de 2026* | Automotivo | Recommendation rating: 9.0/10
> 
> **Vantagens**: Novagems is easy to use and helps keep scheduling, attendance, and team communication organized in one place. It saves time and makes daily staff management much smoother.
> 
> **Desvantagens**: Some features can take a little time to get used to at the beginning, and small improvements to the interface would make it even better.
> 
> Overall, my experience with Novagems has been positive. It is useful for managing schedules, tracking employees, and keeping work organized. It helps reduce manual work and makes day-to-day operations easier.

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### "Great all inclusive program" — 5.0/5

> **Travis** | *5 de abril de 2024* | Segurança e investigações | Recommendation rating: 9.0/10
> 
> **Vantagens**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.
> 
> **Desvantagens**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.
> 
> Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

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