---
description: Tudo sobre Novagems: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Novagems - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Segurança Física](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Sistema de gerenciamento de segurança permitindo que as empresas de segurança otimizem sua gestão de operações.
> 
> Verdict: Rated **4.3/5** by 21 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Novagems?

O Novagems é um software de gerenciamento de segurança que permite que as empresas de segurança otimizem sua gestão de operações e gerencie seus guardas, clientes e gerentes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 21 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Novagems
- **Location**: Burnaby, Canadá
- **Founded**: 2017

## Commercial Context

- **Preço inicial**: 10,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Arábia Saudita, Austrália, Canadá, Catar, Emirados Árabes Unidos, Estados Unidos, Irlanda, México, Nova Zelândia, Omã, Reino Unido, Singapura, África do Sul, Índia

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Alertas/notificações
- Banco de dados de funcionários
- Banco de dados do cliente
- Cobrança e faturamento
- Controle de comparecimento
- GPS
- Geofencing
- Gerenciamento de segurança
- Gestão da folha de pagamento
- Gestão de calendários
- Gestão de eventos
- Gestão de funcionários
- Gestão de pedidos de trabalho
- Gestão de trabalhos
- Gestão de visitantes
- Gestão do desempenho
- Gestão do quadro de horários
- Gestão do tempo livre
- Portal de autoatendimento
- Rastreamento de habilidades
- Rastreamento de recursos
- Real-Time Monitoring
- Real-Time Updates
- Relatório de historiais
- Relatórios e análise de dados
- Roteamento
- Seguimento de status
- Sistema de investigação
- Troca de turnos

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)

## Categorias relacionadas

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)
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- [Software de Gestão de Mão de Obra](https://www.capterra.pt/directory/30210/workforce-management/software)
- [Programas para fazer Escala de Trabalho](https://www.capterra.pt/directory/30756/employee-scheduling/software)
- [Programas Rastreadores de GPS](https://www.capterra.pt/directory/31399/gps-tracking/software)

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4. [QuickBooks Time](https://www.capterra.pt/software/148488/tsheets) — 4.7/5 (7007 reviews)
5. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9242 reviews)

## Avaliações

### "Productivity Enhancement" — 5.0/5

> **Komal** | *6 de agosto de 2024* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: Excellent Customer service and support and quick Response
> 
> **Desvantagens**: One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.
> 
> I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization.

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### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *7 de agosto de 2024* | Segurança e investigações | Recommendation rating: 8.0/10
> 
> **Vantagens**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Desvantagens**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

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### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5

> **Avaliador Verificado** | *19 de abril de 2026* | Segurança e investigações | Recommendation rating: 0.0/10
> 
> **Vantagens**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations.
> 
> **Desvantagens**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work.
> 
> Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short.

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### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 de abril de 2024* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Desvantagens**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

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### "Great all inclusive program" — 5.0/5

> **Travis** | *5 de abril de 2024* | Segurança e investigações | Recommendation rating: 9.0/10
> 
> **Vantagens**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.
> 
> **Desvantagens**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.
> 
> Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

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