Tape

Tape

da Unicorn Science

Quem usa Tape?

When it comes to businesses that acquire digital leads for new business, Tape drives lead conversion while follow-up using existing tools (phone, email, and sms) becomes increasingly less effective.

O que é Tape?

Tape significantly enhances the quality (conversion rate and shelf life) of B2B and B2C leads which drives revenue growth and lower CAC. We do that through our video-over-SMS technology that creates a human connection as soon as a lead is acquired. Integrations with lead sources and CRMs enable a fully automated experience. Additionally, analytics are captured throughout the entire experience in order to provide your sales teams with actionable insights to inform follow-up + closing strategies.

Tape - Informação

Unicorn Science

https://www.trytape.com

Fundada em 2017

Tape - Preços

Tape não possui uma versão gratuita, mas oferece versão de teste grátis. Veja mais informações sobre preços do Tape abaixo.

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Online

Recursos do Tape

Sistemas de SMS em Massa
Concurso por SMS
Cupons móveis
Códigos curtos
Enquetes/votações
Gerenciamento de contatos
MMS
Mensagens de texto em massa
Mensagens em dois sentidos
Mensagens programadas
Palavras-chave móveis
Personalização de mensagens
Relatórios e análise de dados

Tape - Avaliações

Exibindo 5 de 10 avaliações

Geral
4.8/5
Praticidade
4.8/5
Atendimento ao cliente
5/5
Recursos
4.8/5
Relação qualidade/preço
4.9/5
Matt F.
Director of Business Development
Seguros, 13-50 funcionários
Usou o software para: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 28/01/2020

"Differentiated Customer Engagement Tool"

Comentários: Very strong: As mentioned, the Tape Team is top notch and incredibly responsive. The product has been very helpful to our business, and syncs well with our digital, mobile-only offering. In the ~1 year working with Tape, they have integrated a variety of new features, which further enhances an already strong product offering.

Vantagens: - Differentiated customer interaction tool: In our business (consumer auto insurance), the traditional mode of re-marketing to customers is through email, re-targeted ads, phone call follow ups, or (occasionally) texts. Tape's offering of a video msg that includes customized messaging is a major differentiator, and has led to a lift in our business.
- Ease of use: Setting up campaigns, recording video messages, developing personalized copy takes minutes on the Tape platform.
- Customer Service and Support: [SENSITIVE CONTENT HIDDEN] and the team are A+. They are quick to respond, thoughtful about use cases for the product, and have contributed valuable business insights across the board.

Desvantagens: -Ability to edit Tapes: While Tape's are easy to set up, once they are set, are not able to edit (unless you have the Tape Team re-stage the campaign). Not a big issue because campaigns are incredibly easy to stop (< 5 seconds) and to create a new one (<5 minutes), and the team is working on offering this.

  • Fonte da avaliação 
  • Avaliado em 28/01/2020
Lindsay B.
Director, Performance Marketing
Saúde, bem-estar e condicionamento físico, 51-200 funcionários
Usou o software para: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 28/01/2020

"Enterprise Level Tool, Personal Level Support -- Superior Results"

Vantagens: There are a few things that help Tape stand out:
1. Functionality and End-User Experience: Tape really understands the end users and their familiarity with functionality to get results that work.
2. Integration with Hubspot CRM and Salesmsg: This tool made it so simple to work inside our existing systems. This was incredibly important since we are still married to our existing products.
3. Ease of use and set-up: Tape was incredibly easy to add videos, set up web hooks. In fact the hardest part was just carving out the time to get my team to shoot a few videos on their cell phones.
4. Support: The Tape team was incredible. They went above and beyond to help us with set-up and even coaching us on how to film the best videos.
5. Results: Within 3 days of launch, our sales team saw a significant jump in communication from prospects. We saw at least a 25% jump in meetings booked in less than a week.

Desvantagens: Due to the integration with another software, we were limited to be able to see if a prospect watched a video. That is less on Tape, but still a frustration. Tape did recommend a solution that allowed us to follow up with our prospects without seeming uninformed.

  • Fonte da avaliação 
  • Avaliado em 28/01/2020
Arya F.
CCX
Serviços jurídicos, 13-50 funcionários
Usou o software para: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 04/02/2020

"Great way to engage with customers"

Vantagens: We've had success using Tape to nurture leads through the acquisition funnel. Any tool that helps us bridge the gap between a lead and a customer is a welcome addition to our toolbox.

Desvantagens: We had to implement the service with their own texting platform. Since that time, they've opened up the platform to be accessible with any texting service.

  • Fonte da avaliação 
  • Avaliado em 04/02/2020
Andy S.
Senior Account Executive
Materiais de construção, 2-10 funcionários
Usou o software para: 1 a 5 meses
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 29/01/2020

"Tape did exactly what I needed it to do."

Comentários: I really enjoyed working with tape. I really have very few negatives from this experience. Great team with a good product.

Vantagens: It helped Increase engagement from new prospects.
It gave me the ability to concisely promote our value props.
I Strongly believe in video as a tool for engaging new customers and we saw an uptick in conversions while we used this service.
The support team is amazing.

Desvantagens: Setting up the Videos can be tedious.
I found the interface hard to use at times.

  • Fonte da avaliação 
  • Avaliado em 29/01/2020
Topper L.
ceo
Varejistas, 13-50 funcionários
Usou o software para: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 28/01/2020

"Tape Review From Early ADAPTER"

Comentários: GREAT product. Eager to watch the product enhance and the UX to get seamless.

Vantagens: I thought adding a personal touch to SMS is powerful for branding.

Desvantagens: im reluctant to text my customers too often

  • Fonte da avaliação 
  • Avaliado em 28/01/2020