Quem usa o SolarWinds Passportal?

Ideal para fornecedores de serviços gerenciados e/ou equipes internas de TI que precisam de segurança de senha e documentação de TI simples, fáceis de usar e baseadas em nuvem em ambientes de TI cogerenciados.

Conheça o SolarWinds Passportal

Uma solução criptografada e eficiente de gestão de senhas e credenciais criada para fornecedores de serviços gerenciados, oferecendo injeção de credenciais, geração de relatórios, auditoria, automação de alteração de senhas e documentação privilegiada de clientes para agilizar o dia dos técnicos ao fornecer a documentação essencial na ponta dos dedos, padronizar a entrega de serviços e agilizar a resolução de problemas.

SolarWinds Passportal - Informação

SolarWinds MSP

https://www.solarwindsmsp.com

Fundada em 2014

SolarWinds Passportal - Preços

O SolarWinds Passportal não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do SolarWinds Passportal a partir de 18,00 US$/mês.

Preço inicial

18,00 US$/mês
Veja detalhes de preços

Versão gratuita

Não

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Online

Recursos do SolarWinds Passportal

Sistemas de Gerenciamento de Senhas
Autenticação de múltiplos fatores
Gerador de senhas
Gerenciamento de credenciais
Gerenciamento de usuários
Logon único
Redefinição de senhas
Sincronização de senhas
Autenticação Multifator
Certificação de Acesso
Gerenciamento de senhas
Gestão de Contas Privilegiadas
Gestão de conformidade
Logon único
Provisionamento de usuário
Solicitação de Acesso de Autoatendimento
Agendamento de manutenção
Antispam
Antivírus
Atualização de definições de vírus
Auditoria da segurança do banco de dados
Controle de acesso a arquivos
Gestão de conformidade
Monitoramento em tempo real
Proteção de dados financeiros
Proteção de vulnerabilidades
Registro de auditoria
Registro do evento de segurança

SolarWinds Passportal - Avaliações

Exibindo 5 de 83 avaliações

Geral
4,4/5
Praticidade
4,2/5
Atendimento ao cliente
4,4/5
Recursos
4,2/5
Relação qualidade/preço
4,4/5
Jason P.
President
Serviços e tecnologia da informação, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 25/07/2019

"Zero Complaints"

Comentários: Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Vantagens: Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Desvantagens: As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

  • Fonte da avaliação 
  • Avaliado em 25/07/2019
Andrew F.
Owner
Rede de computadores, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 07/10/2019

"Pretty good so far."

Comentários: Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Vantagens: It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Desvantagens: There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator. Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

  • Fonte da avaliação 
  • Avaliado em 07/10/2019
Michael F.
Operations Analyst
Serviços e tecnologia da informação, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 20/08/2019

"From implementation to party of our daily rotation"

Comentários: The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Vantagens: Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Desvantagens: There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

  • Fonte da avaliação 
  • Avaliado em 20/08/2019
Tom S.
Technical Architect
Serviços e tecnologia da informação, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 19/02/2020

"Enterprise password management"

Comentários: Very please with the solution, it makes it easier and more secure to login to multiple customer environments.

Vantagens: I was involved in choosing this solution for our organisation and chose passportal because it is the only true enterprise password management solution on the market. I like that you can organize your credentials by company, that there is a plugin for connectwise control, and that you have the option to share the credentials with the customer themselves.

Desvantagens: There is no way to permanently delete something as a user, you have to get in touch with support to do this. This is essential for GDPR

  • Fonte da avaliação 
  • Avaliado em 19/02/2020
Avaliador Verificado
Senior Systems Engineer
Serviços e tecnologia da informação, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 25/07/2019

"Has potential but not there yet"

Comentários: We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Vantagens: The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Desvantagens: It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.
The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

  • Fonte da avaliação 
  • Avaliado em 25/07/2019