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Quem usa Epicor for Distribution?

Desenvolvido para gerenciar os requisitos dos setores de distribuição, inclusive: Elétrico/encanamento/sistemas de aquecimento, ventilação e ar condicionado (AVAC) Fixadores Energia fluida Setores Irrigação Serviço de limpeza Suprimento médico Soldagem e mais…

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Epicor for Distribution

Pontuação média

Geral
3,9
Praticidade
3,7
Atendimento ao cliente
3,7
Recursos
3,9
Relação qualidade/preço
3,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
32%
4
39%
3
17%
2
5%
1
6%
Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great option for distribution

5,0 há 5 anos

Vantagens:

It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Desvantagens:

Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Resposta do Epicor Software

há 5 anos

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.

Bruno
CFO, Canadá
Maquinário, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Strong, robust and flexible

5,0 há 4 anos

Comentários: The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Vantagens:

Deep functionalities in multiple areas Flexibility in term of technology (UDFs, business rules and screen customization capabilities)

Desvantagens:

A bit late on the market for bringing a web base version and as far as mobility is concerned

Resposta do Epicor Software

há 4 anos

Hi Bruno, Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution has been flexible for your business needs. Your feedback is invaluable, and if you would like to send us an email to [email protected], we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team

Mark
Mark
Data Analyst, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Mostly does what you need it to do

3,0 há 4 anos

Comentários: Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseline functionality, only to have a different rep eventually tell us that it is possible and then show us how to do it. This has happened several times.
When putting in a request for a custom script (as we are told to do for many requests), it takes weeks or months to get the issue resolved.

Vantagens:

Through DynaChange, administrators have great control over which modules/screens their users can use. There are many ways to customize the various modules, either by groups of like users or user-specific. Once learned, the software contains everything needed to run the business; Accounting, Inventory Management, Order Processing, etc.

Desvantagens:

Not user-friendly. Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use. There are many customizations needed to make the product do what the salesmen say it can do. Hosted software has several drawbacks, such as updates to forms sometimes not being pushed through properly, or having changes to forms revert because the changes did not properly propogate to all clustered servers. The same can be said about changes to printers on the network; settings will be updated and the next day they will revert to the old settings. When a data import has an error, it is not always easy to decipher what the error means.

Resposta do Epicor Software

há 4 anos

Hi Mark, Thank you for your feedback about Epicor Prophet 21. We're sorry to hear you have received mixed messages from support. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly. Sincerely, The Epicor Social Team

Brent
IT Director, EUA
Atacadistas, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Product - Great Staff

4,0 há 4 anos

Comentários: Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance.

Vantagens:

Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovations such as cloud and AI

Desvantagens:

Overall system speed. Base reporting. You can always get what you want in reporting IF you know your Crystal and/or SQL.

Resposta do Epicor Software

há 4 anos

Hi Brent, Thank you for your feedback about Prophet 21. We're glad to hear that you find it easy to use and scaleable. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program. Sincerely The Epicor Social Team

Pranagnya
Business Process New Associate, Canadá
Software, 1 001 - 5 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

One of the good ERP accounting Software

5,0 há 4 anos

Comentários: i) I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally
ii) After some Google search and research I found this Software
iii) I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place

Vantagens:

i) I personally like Linux OS and this software is specifically designed to work on Linux OS ii) Its overall price is cheaper as there is no cost for OS iii) The Dashboard and export functionality impressed me iv)

Desvantagens:

While I was using it I couldn't import million records from Excel to this Software. I don't know whether they have upgraded the software or improved and made it to possible.

Resposta do Epicor Software

há 4 anos

Hi Pranagnya, thank you for your feedback about Epicor Eclipse. We're glad to hear the customization is working well for you and your client. Your feedback is invaluable. Please feel free to ask your client to email us at [email protected] to share additional comments and learn about our customer reference program.