--- description: Tudo sobre Synder: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synder - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Contabilidade](/directory/1/accounting/software) > [Synder](/software/185441/business-payments) # Synder Canonical: https://www.capterra.pt/software/185441/business-payments Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/185441/business-payments?page=2) > Conecte o QuickBooks/Xero ao Shopify/Stripe/PayPal/Square. Receba pagamentos com cartão de crédito online e gerencie-os automaticamente em sua contabilidade. > > Verdict: Rated **4.7/5** by 255 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Synder? PMEs, contadores/guarda-livros que lidam com pagamentos e contabilidade online no QuickBooks ou no Xero. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 255 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CloudBusiness - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 52,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop) - **Idiomas**: inglês - **Available Countries**: Austrália, Canadá, Estados Unidos, Reino Unido ## Recursos - Análise financeira - Cobrança e faturamento - Conciliação bancária - Contabilidade - Contas a pagar - Contas a receber - Controle de despesas - Depoimentos do cliente - Geração de relatórios financeiros - Gestão de canais - Gestão de estoques - Gestão de recibos - Gestão financeira - Importação/exportação de dados - Livro de contas a receber - Múltiplas moedas - Pagamentos online - Processamento de faturas - Processamento de pagamentos - Rastreamento de estoque - Razão geral - Third-Party Integrations - Visualização de dados ## Integrations (12 total) - 8am LawPay - Ecwid - GoCardless - Gusto - PayPal - QuickBooks Online - QuickBooks Online Advanced - Shopify - Square Payments - Stripe - Xero - authorize.net ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Contabilidade](https://www.capterra.pt/directory/1/accounting/software) ## Categorias relacionadas - [Sistemas de Contabilidade](https://www.capterra.pt/directory/1/accounting/software) - [Software de E-Commerce Multicanal](https://www.capterra.pt/directory/31281/multi-channel-ecommerce/software) - [Sistemas de Controle de Estoque](https://www.capterra.pt/directory/30106/inventory-control/software) - [Sistemas de Gestão Financeira](https://www.capterra.pt/directory/31136/financial-management/software) - [Software de Faturação](https://www.capterra.pt/directory/30015/billing-and-invoicing/software) ## Alternativas 1. [QuickBooks Online](https://www.capterra.pt/software/141374/quickbooks-online) — 4.3/5 (8465 reviews) 2. [QuickBooks Enterprise](https://www.capterra.pt/software/46497/quickbooks-enterprise) — 4.5/5 (20653 reviews) 3. [Xero](https://www.capterra.pt/software/169561/xero) — 4.4/5 (3300 reviews) 4. [QuickBooks Desktop](https://www.capterra.pt/software/173879/quickbooks-desktop-pro) — 4.4/5 (2562 reviews) 5. [NetSuite](https://www.capterra.pt/software/135757/netsuite) — 4.2/5 (2045 reviews) ## Avaliações ### "Excellent Customer Support" — 5.0/5 > **Ashley** | *13 de maio de 2026* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: Excellent customer support, knowledgeable team, quick troubleshooting, and clear communication throughout the process. They took the time to properly investigate the syncing issue instead of giving a generic response. > > **Desvantagens**: Troubleshooting took a little back and forth at first due to the syncing issue involving multiple platforms, but the support team stayed engaged and worked through it thoroughly. > > Very happy with the experience. The issue was resolved quickly once identified, and the support team made the process smooth and easy to understand. ----- ### "Great solution to sync 1000s of Stripe payments in QBO" — 5.0/5 > **Phillip** | *13 de maio de 2019* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: Super easy to set up. WOrks the first time. QBO records all required info from the connection. > > **Desvantagens**: paying via paypal. But I think they have changed that. > > Fantastic. It does what it says it will do. ----- ### "Outstanding Support Team\!" — 5.0/5 > **Rossy** | *1 de junho de 2026* | Contabilidade | Recommendation rating: 10.0/10 > > **Vantagens**: The support team is excellent. They are always on top of every issue and make sure all of my concerns are fully resolved. > > **Desvantagens**: They answered all of my questions and helped me better understand how Synder works. Their patience, knowledge, and dedication throughout the entire process were outstanding. They stayed with me until everything was resolved, and I truly appreciate their commitment to providing excellent customer service. Thank you for the amazing support experience\! > > The support team is excellent. They are always on top of every issue and make sure all of my concerns are fully resolved. They helped me tremendously with all of my questions, and thanks to their guidance, I gained a much better understanding of how Synder works. They were exceptional in handling my issues and stayed with me throughout the entire process until everything was completely resolved. Their patience, knowledge, professionalism, and dedication made a huge difference. I am extremely happy with the support I received and truly appreciate all of their help. They are champions at what they do and provide outstanding customer service. ----- ### "Unnecessary Premium Price for a Product That Doesn’t Work | App Full of Bugs and Poor Management Response" — 1.0/5 > **Avaliador Verificado** | *7 de março de 2026* | Varejistas | Recommendation rating: 0.0/10 > > **Vantagens**: The only positive aspect was that some of the frontline customer support representatives were polite and willing to listen. However, as issues were escalated and it became clear that the app wasn’t working as advertised, the experience deteriorated. Higher-level support and management were largely unhelpful and dismissive of the concerns. Specifically, someone by the name of \[sensitive content hidden\] . > > **Desvantagens**: The biggest issue is that Synder is one of the highest-priced apps in this category without delivering the functionality it advertises. I strongly recommend reading the 1-star reviews carefully because many of them come from customers who ran into real operational issues with the software. Another problem is how concerns are handled once they reach higher levels of support. In my experience, management (for example, \[sensitive content hidden\] ) was dismissive of clear issues that prevented proper reconciliation. Instead of acknowledging the problems, they framed them as “enhancements.” It’s difficult to accept that explanation when I provided multiple examples of transactions where Synder pulled incorrect numbers that did not match the actual payout statements. That’s not an enhancement issue—it’s a data accuracy problem. The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money. The pricing practices were also frustrating. While the platform still had unresolved bugs, they offered a 40% discount if I switched to an annual plan. After spending over 10 months working with their support team to prove the integration didn’t work, the only solution they offered was a statement-level integration that is extremely high-level and doesn’t support proper inventory management or meaningful reporting. When I asked if the previously offered 40% discount could apply—since the only available solution was essentially a band-aid workaround—the request was denied and I was told I could simply cancel if I wasn’t satisfied. Overall, the experience felt like paying a premium price for software that doesn’t reliably perform the core function it advertises. > > My overall experience reflects the same concerns outlined in my 1-star review. First and foremost, the biggest issue was the amount of time wasted. I spent nearly a year working with their team trying to resolve issues with the platform (Shopify, PayPal \& TikTok). That included repeated troubleshooting, providing documentation, and attending regular calls just to demonstrate problems that should have been identified internally. During that time, we were also paying a significant monthly subscription fee for software that required constant monitoring and correction. Many transactions had to be reviewed manually because the app was pulling incorrect numbers. Some issues were eventually addressed, but many were never resolved. Another frustrating aspect was the quality of support as issues were escalated. You would expect that as a case moves up the chain to customer service managers and leadership, the experience would improve. In my case, it was the opposite. Frontline support staff were generally polite and willing to listen, but once the issue reached management levels, the responses became dismissive and unhelpful. Finally, the biggest concern is misleading product claims. The company advertises that their TikTok order-level integration works, but based on months of testing and data from our account, that simply was not the case. Even after providing extensive documentation showing mismatches between Synder’s data and the actual payout statements, the issue was never properly acknowledged or resolved. Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool. ----- ### "Great Platform Excellent Customer Service" — 5.0/5 > **Sha Lynn** | *10 de junho de 2020* | Contabilidade | Recommendation rating: 10.0/10 > > **Vantagens**: I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And \[SENSITIVE CONTENT HIDDEN\], the tech, is just a chat away and super helpful. > > **Desvantagens**: Needs a few features added. Like classes for PayPal > > Great\!\! I will continue to work with it to perfect my process and make the automation smoother ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/185441/business-payments?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/185441/business-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data