--- description: Tudo sobre Canfigure: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Canfigure - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Serviço de TI](/directory/30672/it-service/software) > [Canfigure](/software/184941/canfigure) # Canfigure Canonical: https://www.capterra.pt/software/184941/canfigure Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/184941/canfigure?page=2) > O Canfigure é uma solução ITSM e ITAM modular baseada nos princípios de biblioteca de infraestrutura de tecnologia da informação (ITIL na sigla em inglês). O Canfigure pode ser implantado no local ou hospedado na nuvem. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Canfigure? Qualquer setor, empresas que desejam gerenciar seu próprio ambiente e precisam de uma solução totalmente integrada. Empresas com necessidades especiais que não conseguem encontrar um produto flexível o suficiente para atender às suas necessidades. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 23 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Canfigure - **Location**: Auckland, Nova Zelândia - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 395,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Dinamarca, Espanha, Estados Unidos, França, Hong Kong, RAE da China, Indonésia, Irlanda, Itália, Malásia, México, Noruega, Nova Zelândia, Reino Unido, Singapura, Suécia, África do Sul ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento de manutenção - Alertas/notificações - Alerts/Escalation - Asset Lifecycle Management - Auditoria de problemas - Banco de dados do cliente - Barcode/Ticket Scanning - Check-in/Check-out - Cobrança e faturamento - Configuration Management Database (CMDB) - Código de barras/RFID - Fluxo de trabalho de aprovações - Gerenciamento de configuração - Gerenciamento de documentos - Gestão da base de conhecimento - Gestão de ativos de TI - Gestão de ativos fixos - Gestão de atribuições - Gestão de auditorias - Gestão de calendários - Gestão de calibração - Gestão de equipamentos - Gestão de estoques - Gestão de incidentes - Gestão de inspeções - Gestão de mudanças - Gestão de tarefas - Gestão de trabalhos - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Gestão do conhecimento - Painel - Painel de atividades - Planejamento de mudanças - Portal de autoatendimento - Rastreamento de Mudanças - Rastreamento de ativos de TI - Rastreamento de recursos - Rastreamento do custo - Registro de auditoria - Relatório de historiais - Relatórios de TI - Relatórios e análise de dados - Roteamento automático - Suporte do cliente - Visualização de dados - Várias localizações ... and 27 more features ## Integrations (10 total) - Google Cloud - Microsoft Entra ID - Microsoft Entra Verified ID - Microsoft Outlook - Nmap - QuickBooks Enterprise - SMTP - ServiceNow - Smartsheet - Xero ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Bate-papo ## Category - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) ## Categorias relacionadas - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) - [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software) - [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (760 reviews) 2. [Milvus](https://www.capterra.pt/software/202528/milvus) — 4.8/5 (298 reviews) 3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Desk Manager](https://www.capterra.pt/software/173025/help-desk-software) — 4.8/5 (106 reviews) 5. [JIRA Service Management](https://www.capterra.pt/software/138769/jira-service-management) — 4.5/5 (770 reviews) ## Avaliações ### "Great tool, low cost and covers a lot" — 5.0/5 > **Brad** | *7 de maio de 2026* | Semicondutores | Recommendation rating: 9.0/10 > > **Vantagens**: Really solid tool overall. It’s super flexible and easy to work with, so you don’t need a ton of setup or training to get value out of it. The cost is very reasonable for what you get, which is always a plus. One of the biggest highlights is the support—they’re responsive, helpful, and actually listen to feedback. You can tell they’re actively improving the product based on what users are saying, which makes a big difference. > > **Desvantagens**: There’s definitely a learning curve getting started. The documentation is decent but could be more thorough in some areas. I also wish there were more out-of-the-box features—while it’s very flexible, you often have to build things yourself that feel like they could be standard. > > I’ve used Canfigure across a couple of companies, and overall it’s been an incredibly solid tool. It’s cost-effective, highly flexible, and has consistently met my needs. It’s played a key role in supporting IT operations without requiring a big investment. I’d definitely recommend it to anyone looking for a configurable, versatile solution that won’t break the bank. ----- ### "Review of the Canfigure (GEED) equipment Calibration database." — 5.0/5 > **Peter** | *6 de fevereiro de 2025* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: The GEED equipment/ calibration database is very user friendly \& thus very easy to use. > > **Desvantagens**: I can't think of anything, the GEED tool/database is very easy to use. > > It was a great overall experience. Chris Walker \& his team provided outstanding support during our transition from our old Calibration database to the new Canfigure (GEED) Calibration database. ----- ### "Canfigure Review" — 4.0/5 > **Alex** | *17 de janeiro de 2024* | Escritório de advocacia | Recommendation rating: 8.0/10 > > **Vantagens**: We love the ease of use in regards to create and tracking incidents/tickets. > > **Desvantagens**: There's many settings inside of Canfigure, some of which could use better documentation on their use (such as on the Wiki) or retired from the software if the options are no longer used/supported. > > We do have a great time using Canfigure. It's easy for our IT department to use, and it's very customizable, and being able to generate a report with many different Boolean combinations/criteria is extremely useful. ----- ### "ITSM Full Function Toolset : Canfigure\!" — 5.0/5 > **Ken** | *1 de novembro de 2023* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports\! > > **Desvantagens**: Haven't found anything yet, but I'm looking into every aspect. > > Using an all-in-One tool for ITSM/ITAM/ITIL functions wonderful with no need to keep spreadsheets or other products to do annual reporting and audit reporting. It's great to have everything at a glance\! ----- ### "Customizable ITSM service with exceptional customer service" — 5.0/5 > **Enrico** | *2 de março de 2023* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: -Customizable and flexible forms and workflows for task and incident tracking.-Asset Management is simple to use and has many features.-Excellent customer service. \[sensitive content hidden\] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far. > > **Desvantagens**: -When compared to other software, the interface may appear outdated to some users. -Some users may dislike the user experience in which if you need to go to a module or form, you must make multiple clicks to get there. But this more on user's perspective. > > I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/184941/canfigure?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/184941/canfigure) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data