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Conheça ServiceWorks

Aumente as operações de serviço de campo. Independentemente do serviço prestado, o ServiceWorks tem a solução ideal. Oferece soluções de negócios de ponta a ponta para tudo o que é necessário, inclusive cronograma, distribuição, faturamento, cobrança, otimização de rota, rastreamento por GPS e gestão do relacionamento com o cliente (CRM na sigla em inglês).

Com todos os recursos, o usuário obtém um excelente atendimento ao cliente gratuito. A integração no site é fácil e descomplicada, pois a ferramenta importa todos os dados de clientes e listas de preços.

Quem usa ServiceWorks?

1. Eletrodomésticos e sistemas de aquecimento, ventilação e ar condicionado (AVAC) 2. Serviços de limpeza 3. Serviço de controle de pragas 4. Oficinas de veículos 5. Gestão de frotas 6. Manutenção de aviação 7. Elétrica e encanamento 8. Paisagismo Entre outras opções

ServiceWorks Software - 1
ServiceWorks Software - 2
ServiceWorks Software - 3
ServiceWorks Software - 4
ServiceWorks Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do ServiceWorks

Pontuação média

Geral
3,7
Praticidade
3,6
Atendimento ao cliente
3,8
Recursos
3,7
Relação qualidade/preço
3,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
35%
4
26%
3
22%
2
7%
1
10%
Sam
Owner, EUA
Manutenção predial, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

We love Service Works

5,0 há 4 semanas Novo

Comentários: We are so happy that we've decided to work with Service Works! This app has transformed our business by allowing us to be more organized in so many ways!

Vantagens:

Service works has streamlined our scheduling, dispatching and invoicing. Keeping accurate service records and detailed job notes is a breeze!

Desvantagens:

Service Works overall is a great platform. I am more friendly with the desktop version than the app. The app is great, however, we do experience some glitches and bugs on occasion.

Resposta do Service Works

há 4 semanas

Thank you for your wonderful review! We're thrilled to hear that Service Works has streamlined your operations. Our team is continuously working to improve the mobile experience to match the desktop version's reliability. We're delighted that Service Works has transformed your business and helped you stay organized. Thank you for choosing us!

Marion
Owner, EUA
Petróleo e energia, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Highly recommend ServiceWorks

4,0 mês passado Novo

Comentários: When we started with ServiceWorks in 2020, they met our needs and helped us get on track and stay there. Over the years, as our company has grown and evolved, ServiceWorks has been right there with us growning, changing and keeping up with our CRM needs.

Vantagens:

ServiceWorks is a very high functioning CRM that helps us manage our appliance repair business very well. The reports are very diverse and give you eery type of KPI you could be looking for. The Customer data entry screen is very high functioning and helps you to track everything from basic customer information to warranty claims to advertising ROI.

Desvantagens:

The integration between the mobile app and the main system still has a few glitches especially when the techs are not near wifi signal

Resposta do Service Works

mês passado

Thank you for your feedback. We are happy to hear you are enjoying our Software. Our primary goal is to see our users succeed, and we are dedicated to continually refining our platform to better meet your needs. Thank you for choosing ServiceWorks!

HEATHER
MANAGER, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Service Works

3,0 mês passado Novo

Comentários: Its not great. Lately we have had huge problems with inventory. I have called and set up fix tickets. They fix the 1 specific model I notice. It is multiple models that are effected the same way. Should be an easier fix

Vantagens:

Data got transferred from Swiftlink. That was the main reason

Desvantagens:

We have had a hard time from the very beginning. Inventory and pricing

Resposta do Service Works

há 4 semanas

Thank you for your feedback. We apologize for the inventory issues you've encountered. We're working on a comprehensive fix for all affected models. Your input is valuable, and we appreciate your patience. Thank you for choosing ServiceWorks. For further assistance, please contact us at [email protected]. We would love to hear from you!

MEL
Service Managert, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Service Works Audit

4,0 mês passado Novo

Comentários: What most frustrates me is the scheduling, the maps and the real time gps. But for the rest it is easy

Vantagens:

Can sign in from anywhere because all the database goes to a cloud, and the computer stations will not depend on a main server like others.

Desvantagens:

Route sheet, maps, gps does not work as it should because it does not show the location of a truck in a real time; the order of the appointments is always mixed up and can't never prioritize the order of the scheduled stops from 1st-last.

Resposta do Service Works

mês passado

Thank you for your feedback. We're glad our cloud-based system has provided convenience. We understand your concerns about route sheet management and GPS accuracy. Improving these features is a priority for us. Your feedback is invaluable, and we're committed to enhancing your experience. Feel free to contact our support team with any further suggestions or questions. Thanks for choosing ServiceWorks!

Aubree
accounts receivable, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Service Works

4,0 mês passado Novo

Comentários: We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer history and being able to see what is going on with techs in the field in real time.

Vantagens:

We really like being able to invoice and schedule from the same program

Desvantagens:

Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers

Resposta do Service Works

mês passado

Thank you for your feedback. We're glad you appreciate the integrated invoicing and scheduling features. We apologize for the glitches causing lost calls and understand the frustration this brings. We're actively working to resolve these issues. Thank you for choosing ServiceWorks!