---
description: Tudo sobre Email Meter: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Email Meter - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [Email Meter](/software/182763/email-meter-enterprise)

# Email Meter

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> Avalie a produtividade do e-mail: tempo de resposta, e-mails enviados e recebidos, principais interações e seus principais indicadores de desempenho (KPIs na sigla em inglês) críticos em um painel personalizado.
> 
> Verdict: Rated **4.7/5** by 22 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Email Meter?

Para empresas de todos os tamanhos, desde startups até empresas da Fortune 1000 que utilizam o Email Meter para medir os principais indicadores de desempenho em suas equipes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 22 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Email Meter
- **Location**: Exton, EUA
- **Founded**: 2011

## Commercial Context

- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more

## Recursos

- Acompanhamento de atividades
- Alertas/notificações
- Caixas de entrada compartilhadas
- Geração pontual de relatórios
- Indicadores de desempenho
- Painel
- Painel de atividades
- Rastreamento de e-mails
- Real-Time Notifications
- Relatórios e análise de dados
- Third-Party Integrations

## Integrations (7 total)

- BigQuery
- Google Data Studio
- Google Workspace
- Looker
- Microsoft Power BI
- Slack
- Tableau

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software)

## Categorias relacionadas

- [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software)
- [Ferramentas de BI](https://www.capterra.pt/directory/23/business-intelligence/software)
- [Software de Gerenciamento de Email](https://www.capterra.pt/directory/30553/email-management/software)
- [Software de Rastreamento de Email](https://www.capterra.pt/directory/31325/email-tracking/software)

## Alternativas

1. [Mailchimp](https://www.capterra.pt/software/110228/mailchimp) — 4.5/5 (17676 reviews)
2. [MailerLite](https://www.capterra.pt/software/136603/mailerlite) — 4.7/5 (2322 reviews)
3. [Constant Contact](https://www.capterra.pt/software/31898/constant-contact) — 4.3/5 (2943 reviews)
4. [iContact](https://www.capterra.pt/software/31513/icontact) — 4.5/5 (604 reviews)
5. [Mixmax](https://www.capterra.pt/software/159470/mixmax) — 4.6/5 (236 reviews)

## Avaliações

### "Very useful tool" — 4.0/5

> **Esteban** | *13 de julho de 2026* | Ócio, viagens e turismo | Recommendation rating: 8.0/10
> 
> **Vantagens**: It gives us an interesting overview of customer contacts and especially on reponse times, it's very useful to analyze trends.
> 
> **Desvantagens**: I'd like to have more frequent synchs during the day. Wouldn't expect real time data but every couple of hours would be helpful.

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### "Focus on Team Performance Success" — 4.0/5

> **Philippa** | *29 de julho de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 8.0/10
> 
> **Vantagens**: The ability of measuring team performance plus the flexibility of how you can filter in many different options, the setup of your teams and managers.
> 
> **Desvantagens**: Just the initial understanding of how to set things up but was well supported by the team and our internal IT team to ensure this was achieved in a timely manner.
> 
> Proactive and flexible in the measures that we were looking for, the ability to add additional features that were more custom for us as a business.

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### "Simple solution to monitor email activity" — 5.0/5

> **Chandler** | *10 de agosto de 2020* | Imobiliárias | Recommendation rating: 6.0/10
> 
> **Vantagens**: After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication.
> 
> **Desvantagens**: I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees.

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### "Good tool\!" — 4.0/5

> **Daniela** | *31 de agosto de 2021* | Software | Recommendation rating: 7.0/10
> 
> **Vantagens**: How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating.
> 
> **Desvantagens**: The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense\!
> 
> It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard.

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### "I'm so glad I found Emial Meter\!" — 5.0/5

> **Brian** | *31 de agosto de 2021* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10
> 
> **Vantagens**: Email Meter is a saving grace\! It helps us track our Average Response Time and is truly helpful with managing the amount of emails we are sending and receiving. When it "feels" like we are getting more emails than usual, we now have the stats to back it up and to make sure our resources are going to the right places. It was fairly easy to set up and I love the fact that you can have "off hours" and you can filter out specific email addresses or subject lines from your reports if you wish.
> 
> **Desvantagens**: Setting up some of the filters took some time and concentration, but I was able to be successful with the help articles on the website.
> 
> With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful.

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## Links

- [View on Capterra](https://www.capterra.pt/software/182763/email-meter-enterprise)

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| pt | <https://www.capterra.com.br/software/182763/email-meter-enterprise> |
| pt-PT | <https://www.capterra.pt/software/182763/email-meter-enterprise> |
| sv | <https://www.capterra.se/software/182763/email-meter-enterprise> |

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