--- description: Tudo sobre CallSource: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallSource - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Controle de Chamadas](/directory/30901/call-tracking/software) > [CallSource](/software/181835/calltrack) # CallSource Canonical: https://www.capterra.pt/software/181835/calltrack Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/181835/calltrack?page=2) > O CallSource é líder do setor em rastreamento de chamadas, gestão de leads e soluções analíticas de negócios. Maximize seu marketing. > > Verdict: Rated **4.4/5** by 195 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa CallSource? Pequenas e grandes empresas nos setores automotivo, serviços domésticos, audição, odontológico e outros setores da saúde, bem como qualquer empresa com base em agendamento que dependa de marketing. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 195 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CallSource - **Location**: Westlake Village, EUA - **Founded**: 1991 ## Commercial Context - **Preço inicial**: 1,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Análise de sentimentos - Ações ativadas por eventos - CRM - Gerenciamento de comentários negativos - Gestão de campanhas - Gestão de respostas - Gravação - IVR - Identificador de chamadas - Monitoramento de revisões - Monitoração de chamadas - Notificação de avaliações - Painel - Rastreamento de conversão - Rastreamento de palavras chave - Roteamento de chamadas - Solicitação de avaliação ## Integrations (3 total) - 3CX - Clarity Connect - Five9 ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Controle de Chamadas](https://www.capterra.pt/directory/30901/call-tracking/software) ## Categorias relacionadas - [Software de Controle de Chamadas](https://www.capterra.pt/directory/30901/call-tracking/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) - [Software de Gestão de Desempenho Empresarial](https://www.capterra.pt/directory/30051/business-performance-management-software/software) - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) - [Software de Gestão de Reputação](https://www.capterra.pt/directory/30750/reputation-management/software) ## Alternativas 1. [Weave](https://www.capterra.pt/software/141842/weave) — 4.3/5 (669 reviews) 2. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1204 reviews) 3. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (704 reviews) 4. [Brand24](https://www.capterra.pt/software/149054/brand24) — 4.7/5 (254 reviews) 5. [Thryv](https://www.capterra.pt/software/156926/thryv) — 4.2/5 (515 reviews) ## Avaliações ### "No Better Way to Track Calls" — 5.0/5 > **Kali** | *21 de agosto de 2019* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: I like that can see which of our ads are working best by tracking each incoming call through their source. > > **Desvantagens**: I had a little trouble, at first, with the interface but the support team walked me through it many times until I felt comfortable on my own. They have endless patience. > > My experience with CallSource has been nothing but positive. I would recommend this software to anyone looking to improving their call tracking systems. ----- ### "Thank you" — 5.0/5 > **Blake** | *29 de agosto de 2019* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: Customer support staff - were engaged in our account and helpful with set up > > **Desvantagens**: Cross functionality with how it ties into other programs ----- ### "Not My Favorite Call Reviewing Program, But Effective" — 3.0/5 > **Jamie** | *18 de fevereiro de 2020* | Publicidade e marketing | Recommendation rating: 7.0/10 > > **Vantagens**: Have you ever found yourself in a situation where you needed to know how many UNIQUE callers you received to a tracked phone line? I often do. What's super helpful about CallSource is that they will tell you how many unique callers you had, as well as how many total calls you had. CallSource also offers a veritable ton of different reports to help analyze the calls received, so that is really cool. > > **Desvantagens**: Unlike other programs, CallSource does not EASILY allow note-taking. One of the things that our agency does is provide detailed summaries of calls that come in on tracked phone lines. Yes, we are the people who are referred to in the recorded statement, "these calls may be monitored and reviewed, blah, blah, blah." It is easier when you can have the recording of the call up while taking notes on the call, which CallSource does not allow. Additionally, you aren't able to access calls that are more than 2 years old, which comes up more frequently than you might think. ----- ### "Call Source is the best" — 5.0/5 > **Deborah** | *16 de dezembro de 2020* | Impressão | Recommendation rating: 10.0/10 > > **Vantagens**: Software easy to use and very use friendly > > **Desvantagens**: Can't think of anything really. I am not the primary user but the person who is has shared with me her total satisfaction with the Call Source product. > > We have used other call tracking companies in our 40 years in business and Call Source by far is the overall best company. Easy to us to share with our clients on how to use and track their calls with our magazine, ORANGE COUNTY LIVING. ----- ### "Call Source Review" — 4.0/5 > **Lea** | *15 de agosto de 2019* | Automotivo | Recommendation rating: 7.0/10 > > **Vantagens**: Calls fall in fairly quickly instead of days later > > **Desvantagens**: Sources of where the calls are coming from do not come into my CRM > > Good working relationship easy to get a hold of someone. ----- Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/181835/calltrack?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/181835/calltrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data