---
description: Tudo sobre Treatwell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Treatwell - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas para Salão de Beleza](/directory/30028/salon/software) > [Treatwell](/software/181827/treatwell)

# Treatwell

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> Gere calendário, equipa e clientes do teu salão e sê descoberto na Treatwell, o marketplace de beleza líder na Europa.
> 
> Verdict: Rated **4.4/5** by 286 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Treatwell?

Proprietários e equipas de cabeleireiros, centros de estética, barbearias e spas na Europa, de independentes a cadeias multi-loja, que procuram um software ligado a um marketplace de marcações.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 286 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Salonium
- **Founded**: 2009

## Commercial Context

- **Preço inicial**: 99,00 €
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, dinamarquês, espanhol, francês, grego, inglês, italiano, letão, lituano, neerlandês, português europeu, russo, vietnamita
- **Available Countries**: Alemanha, Bélgica, Espanha, França, Grécia, Irlanda, Itália, Lituânia, Países Baixos, Portugal, Reino Unido, Suíça, Áustria

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Agendamento de compromissos
- Banco de dados de clientes
- Banco de dados do cliente
- Cobrança e faturamento
- Compromissos recorrentes
- Confirmations/Reminders
- For Barbershops
- Formulários personalizáveis
- Gestão da disponibilidade
- Gestão de calendários
- Gestão de clientes
- Gestão de compromissos
- Gestão de estoques
- Gestão de funcionários
- Gestão do pessoal
- Integração de site
- Lembretes
- Pagamentos eletrônicos
- Pagamentos online
- Para spas e salões de beleza
- Ponto de vendas (PDV)
- Processamento de cartões de débito/crédito
- Programa de fidelidade
- Reservas online
- Sincronização de calendários
- Várias localizações

## Integrations (2 total)

- Google Calendar
- iCloud

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas para Salão de Beleza](https://www.capterra.pt/directory/30028/salon/software)

## Categorias relacionadas

- [Sistemas para Salão de Beleza](https://www.capterra.pt/directory/30028/salon/software)
- [Software de SPA](https://www.capterra.pt/directory/30782/spa/software)
- [Software de Barbearia](https://www.capterra.pt/directory/31458/barbershop/software)
- [Software para Massagem Terapêutica](https://www.capterra.pt/directory/30919/massage-therapy/software)
- [Sistemas de Agendamento de Compromissos](https://www.capterra.pt/directory/30757/appointment-scheduling/software)

## Alternativas

1. [Calendly](https://www.capterra.pt/software/148036/calendly) — 4.7/5 (4163 reviews)
2. [Goldie](https://www.capterra.pt/software/1036086/goldie) — 4.8/5 (1173 reviews)
3. [Vagaro](https://www.capterra.pt/software/153752/vagaro) — 4.7/5 (3670 reviews)
4. [Acuity Scheduling](https://www.capterra.pt/software/128285/acuity-scheduling) — 4.8/5 (5770 reviews)
5. [Doctoralia para especialistas](https://www.capterra.pt/software/1031131/doctoralia-pro) — 4.7/5 (415 reviews)

## Avaliações

### "Treatwell helps me to book appointments without hassle." — 5.0/5

> **Belinda** | *26 de junho de 2023* | Design | Recommendation rating: 8.0/10
> 
> **Vantagens**: I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it.
> 
> **Desvantagens**: The offering is not very high, it would be great if they can get more companies to use the tool, then it would become even easier to find the right salon.

-----

### "Ok for the beginners but can be time consuming" — 4.0/5

> **Anna** | *14 de julho de 2025* | Design | Recommendation rating: 8.0/10
> 
> **Vantagens**: Best thing about Treatwell is how well known it is. With tv advertising it’s probably the most known booking system for beauty industry. Some people search treatments through the app so it’s more than a booking system, it’s almost like a platform.
> 
> **Desvantagens**: Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking)
> 
> It’s well know platform and can give you new customers, which can be crucial especially when you’re starting. They take rather big commissions on first booking but rebooking is more fair. But great at integrating with other calendars and can take a lot of extra time to deal with that issue (including double booking). Great when you’re starting and desperate to have new customers and you’re willing to pay a lot to get them.

-----

### "A Convenient Platform I’ve Used Successfully for Years" — 5.0/5

> **Yulia** | *15 de setembro de 2026* | Cosmético | Recommendation rating: 10.0/10
> 
> **Vantagens**: I have been successfully using Treatwell for many years and overall I find the platform very convenient and easy to use. It helps clients discover my services, book appointments online and leave reviews. I especially appreciate the booking and appointment management system. Most of my clients have had a very positive experience and regularly leave excellent reviews.
> 
> **Desvantagens**: I would really appreciate having the option to speak to a real person by phone when support is needed, as sometimes it is much easier to explain an issue directly. I also currently have difficulty changing some settings in my services and pricing menu. Another concern is that over the past year I have received noticeably fewer bookings through Treatwell compared with previous years, especially recently. I would like more information or guidance on how I could improve my visibility and attract more bookings through the platform.
> 
> Overall, my experience with Treatwell has been very positive. I have used the platform for many years and find it convenient for managing my business and appointments. I would be happy to continue using Treatwell, but I would like better access to customer support and more guidance for professionals on improving their visibility and increasing bookings.

-----

### "Not great experience" — 2.0/5

> **Oksana** | *4 de junho de 2025* | Serviços ao consumidor | Recommendation rating: 0.0/10
> 
> **Vantagens**: Unfortunately I can’t list pros as I can’t find any the longer I stay on treatwell . It is just an expensive calendar , just about it .
> 
> **Desvantagens**: As a provider of the services we aren’t protected at all . Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was  ‘nothing we can do about it\! ‘&#10;&#10;Charging new customers fee even for regular customers that booked in the past \! If they haven’t booked within certain period . &#10;&#10;High monthly fees.  Plus over the roof commission. We have no rights  to choose the customers. I had a customer who rescheduled 5 times within a month \! Loss and treatwell won’t do anything about it . &#10;Don’t wanna loose my reviews hence still there.
> 
> Not helpful at all &#10;Whenever you have issue with customers they don’t deal with it &#10;Don’t wanna deal with complaints &#10;As a provider not protected in any way

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### "Grow your business with Treatwell" — 5.0/5

> **Santiago** | *25 de outubro de 2023* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10
> 
> **Vantagens**: How they helped and support my business grow. The team are friendly and always on the other side of the phone to help you with any issues.
> 
> **Desvantagens**: I love all of its features and how they are actively improving their system and bringing new things to it to make your salon management life easier
> 
> Been with them for over a year and can’t fault them. It’s there something to be resolved they are always attentive and willing to help. Great way to run your business remotely from anywhere, phone, laptop or tablet.

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## Links

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