--- description: Tudo sobre Intermedia Unite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Intermedia Unite - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [Intermedia Unite](/software/181373/unite) # Intermedia Unite Canonical: https://www.capterra.pt/software/181373/unite Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/181373/unite?page=2) > O Intermedia Unite é um sistema telefônico completo, baseado na nuvem, altamente confiável e escalável, desenvolvido para pequenas empresas. > > Verdict: Rated **4.7/5** by 188 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Intermedia Unite? Empresas de qualquer tamanho, desde 2 a mais de 1.000 funcionários. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 188 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Intermedia - **Location**: Sunnyvale, EUA - **Founded**: 1991 ## Commercial Context - **Preço inicial**: 27,99 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês, neerlandês - **Available Countries**: Canadá, Estados Unidos, Reino Unido ## Recursos - Acesso para Celular - Chatbot - Colaboração entre vários usuários - Compartilhamento de arquivos - Comunicação multicanal - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Gestão da qualidade - Gestão de call centers - Gestão de filas - Gestão de pessoal - Gravação de chamadas - IVR - Integração de telefonia por computador - Interface do agente - Mensagens de SMS - Mensagens por voz - Monitoração de chamadas - Rastreamento de chamadas - Relatórios e análise de dados - Roteamento automático - Roteamento de chamadas - Transferência de chamadas - VoIP - Áudio e vídeo bidirecionais ## Integrations (21 total) - Algo - CDK Global - DealerSocket CRM - Dynamics 365 - Google Calendar - Google Contacts - Google Meet - HubSpot CRM - Microsoft Outlook - Microsoft Teams - NetSuite - Pipedrive - Salesforce Platform - Salesforce Starter - ServiceNow ... and 6 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) - [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software) - [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software) ## Alternativas 1. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24103 reviews) 2. [Microsoft Teams](https://www.capterra.pt/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14581 reviews) 4. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews) 5. [Flock](https://www.capterra.pt/software/151072/flock) — 4.5/5 (344 reviews) ## Avaliações ### "Outstanding Quality and Service" — 5.0/5 > **Kevin Dominik** | *3 de setembro de 2019* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: The Hardware Phone and Softclient have an outstanding availability and quality of service, no matter whether the user works in the office, at home or on Hotel or Airport Wifi. The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance. The quality of the voice mail is great, and the delivery by E-Mail quick and reliable. > > **Desvantagens**: The integration with different Identity Management Systems for a single point of administration environment could be better. Other systems have more comprehensive group call and conference features. > > Out previous provider had considerably raised their price, thus we wanted to migrate to a new solution. As we offer 24x7 support, we needed a solution, that could keep up with our requirements. We are completely satisfied with Intermedia Unite as well as with the interactions we had with Intermedia's staff. ----- ### "One Stop Shop for Voip needs\!" — 5.0/5 > **Justin** | *30 de outubro de 2023* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: This is an all in one package that is not only easy to resell but reliable with versatile cost based on what you need\! > > **Desvantagens**: Im not a big fan of their exchange services but it has been some time since i have used them and dont believe my experience is currently accurate. > > prompt, attentive and responsive. As soon as the onboarding technician noticed i had experience in their systems he let me take the wheel and ask questions as needed for a brief yet informative experience for me. ----- ### "Not the best, but affordable" — 3.0/5 > **Whitney** | *18 de julho de 2024* | Escritório de advocacia | Recommendation rating: 4.0/10 > > **Vantagens**: Their deskphones are easy to familiarize yourself with and pretty decent > > **Desvantagens**: Customer service was not the best, took so long for support to resolve issues and constant outings in the area. ----- ### "Excellent product & excellent customer service" — 5.0/5 > **Cathy** | *8 de março de 2023* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: Customer service is immediately responsive to our calls and resolves issues promptly. However, we have only had to call them twice over the last 2 years and our problem was rectified within minutes. Thank you\! > > **Desvantagens**: We cannot think of anything we woudl want to change. > > Wonderful\! ----- ### "SO much better than Microsoft's exchange services" — 5.0/5 > **Laura** | *26 de setembro de 2019* | Construção | Recommendation rating: 9.0/10 > > **Vantagens**: The interface, for the most part, works. Much better than Microsoft's 365 portal. And everyone speaks English\!\! And calls me back\!\!\! > > **Desvantagens**: The passwords. Every time I use the portal I have to change my password. The login screen doesn't look at the username; instead it inserts a random user's credentials. After that it is not possible to reuse previous passwords. This happens to my entire team. > > Initially I got valid, correct answers from Sales. My billing is consistent and accurate. I had one question about billing and got an immediate, understandable answer. When the service became live it worked. It was an easy transition. No emails were missing. My team was happy. And the spam, and hacks are so much less. It's amazing. ----- Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/181373/unite?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/181373/unite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data