--- description: Tudo sobre Userlytics: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userlytics - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Testes de Usuário](/directory/32295/user-testing/software) > [Userlytics](/software/181202/userlytics) # Userlytics Canonical: https://www.capterra.pt/software/181202/userlytics Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/181202/userlytics?page=2) > Reúna comentários e informações de suas personas-alvo em qualquer ativo digital (seu ou do concorrente) no tablet, no celular e no computador. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Userlytics? Ferramentas e preços flexíveis para dar suporte a todos, desde startups até empresas da Fortune 100. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 55 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Userlytics - **Location**: Austin, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 69,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, chinês tradicional, dinamarquês, espanhol, finlandês, francês, inglês, italiano, neerlandês, norueguês, português, português do Brasil, português europeu, sueco - **Available Countries**: Alemanha, Arábia Saudita, Austrália, Brasil, Canadá, Catar, Chile, China, Colômbia, Coreia do Sul, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Hong Kong, RAE da China, Israel, Japão, Marrocos, México and 8 more ## Recursos - A/B Testing - Anotações - Análise de pesquisa de usuário - Análise de texto - Arrastar e soltar - Coleta de dados de multicanal - Criação de protótipos - Estrutura de pesquisas NPS - Ferramentas de colaboração - Gerenciamento de comentários negativos - Gestão de pesquisas/enquetes - Gravação/transcrição de vídeo - Mapas térmicos - Métricas quantitativas - Painel - Questionários e feedback - Relatórios e análise de dados - Segmentação por público - Testes de usabilidade - Third-Party Integrations - Trajetórias dos usuários - Visualização de dados ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Testes de Usuário](https://www.capterra.pt/directory/32295/user-testing/software) ## Categorias relacionadas - [Software de UX (User Experience)](https://www.capterra.pt/directory/31036/ux/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Software de Testes de Usuário](https://www.capterra.pt/directory/32295/user-testing/software) - [Software de Testes AB](https://www.capterra.pt/directory/30896/ab-testing/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.capterra.pt/software/218549/userway) — 4.9/5 (328 reviews) 2. [Lucky Orange](https://www.capterra.pt/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Adobe XD](https://www.capterra.pt/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Dovetail](https://www.capterra.pt/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [Hotjar](https://www.capterra.pt/software/163516/hotjar) — 4.6/5 (539 reviews) ## Avaliações ### "User friendly and efficient" — 5.0/5 > **Krista** | *26 de janeiro de 2022* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: The software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier. > > **Desvantagens**: The transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result. > > I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice\!\! ----- ### "Great product - even better support\!" — 5.0/5 > **John** | *2 de maio de 2025* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use Variety of test options Customer support > > **Desvantagens**: Highlight reels could be easier to create > > We switched to Userlytics a couple of years ago for our primary testing platform and I'm glad we did. We are able to do anything we need to do at a significant savings. Maybe the best feature is the support. If I ever have any questions, our contact \[sensitive content hidden\] gets back to me with solutions almost immediately\! ----- ### "userlytics on of the user softawre that i didn't like to much" — 4.0/5 > **rachid** | *16 de fevereiro de 2023* | Artes e artesanato | Recommendation rating: 6.0/10 > > **Vantagens**: well ther is not much i did like nut i like the website menu > > **Desvantagens**: i did like least that doesn't work for the residence out of the USA > > it was a bad experience for sure ----- ### "Worth the switch\!" — 5.0/5 > **Sam** | *26 de dezembro de 2024* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: The management and visibility across projects and tests is really great for me as an admin. The interface has been easy for professors and students to use and support from the company has been quick and seamless. > > **Desvantagens**: No complaints\! We've used it for a semester and so far everything has been easy and a good experience. > > We transitioned to Userlytics from UserTesting.com and are \*so\* glad we did\! We are able to complete tests in the same way with higher-quality participants and much better customer service. ----- ### "A more reasonable alternative to the biggest players." — 4.0/5 > **Mike** | *31 de março de 2023* | Serviços financeiros | Recommendation rating: 9.0/10 > > **Vantagens**: There are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved. > > **Desvantagens**: We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it. > > Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/181202/userlytics?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/181202/userlytics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data