--- description: Tudo sobre Reviewpro Reputation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reviewpro Reputation - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Reviewpro Reputation](/software/181148/Reviewpro-Reputation) # Reviewpro Reputation Canonical: https://www.capterra.pt/software/181148/Reviewpro-Reputation Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/181148/Reviewpro-Reputation?page=2) > Ferramentas e processos integrados para aumentar a receita e a satisfação dos hóspedes. > > Verdict: Rated **4.0/5** by 6 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Reviewpro Reputation? Ele ajuda os clientes a fazer a transição para sistemas de TI totalmente integrados com uma rede de plataformas e soluções para que os clientes possam se concentrar em suas principais competências para atender aos hóspedes. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.0/5** | 6 Avaliações | | Praticidade | 3.8/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 3.7/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: A Shiji Group Brand - **Founded**: 1998 ## Commercial Context - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, francês, indonésio, inglês, italiano, neerlandês, português, russo, tailandês, turco - **Available Countries**: Alemanha, Andorra, Argentina, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Brasil, Bélgica, Camboja, Canadá, Catar, Chile, Colômbia, Coreia do Sul, Costa Rica, Domínica, Egito, Emirados Árabes Unidos and 42 more ## Recursos - Análise de sentimentos - Distribuição de multicanal - Gestão de respostas - Monitoramento de revisões - Notificação de avaliações - Painel - Rastreamento de palavras chave ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) - [Software de Gestão de Reputação](https://www.capterra.pt/directory/30750/reputation-management/software) ## Alternativas 1. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (704 reviews) 2. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1204 reviews) 3. [Brand24](https://www.capterra.pt/software/149054/brand24) — 4.7/5 (254 reviews) 4. [GiveMe5.ai](https://www.capterra.pt/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [Reputation](https://www.capterra.pt/software/167624/reputation-com) — 4.4/5 (184 reviews) ## Avaliações ### "Great product to support your reputation" — 4.0/5 > **Avaliador Verificado** | *21 de junho de 2018* | Recommendation rating: 7.0/10 > > **Vantagens**: It is a great platform that allows better and clear understanding of what impacts are happening on our hotel and how we can manage these effectively to grow our business. The system provides some good and powerful analytics which allow for better decisions to be made. > > **Desvantagens**: None\! all is good. Ever since using the platform it has been easy for us to manage our reviews and it is very clear as to where our opportunities are. ----- ### "ReviewPro forever" — 5.0/5 > **Teodora** | *6 de fevereiro de 2023* | Ócio, viagens e turismo | Recommendation rating: 10.0/10 > > **Vantagens**: Il fatto di poter gestire 11 strutture da un unico dashboard è estremante utile. Si perde un sacco di tempo saltare da una piattaforma ad altra, logarti, autenticarti . Qui hai la possibilità di vedere tutto. Poi, è molto intuitivo e facile, e quando non si capisce qualcosa, l'assistenza è estremamente cortese e tempestiva > > **Desvantagens**: Il fatto che non sono tutte le piattaforme visibile. La più grande perdita è stata Facebook. > > Con ReviewPro, hai il controllo totale della tua Brand Reputation, ti serve meno tempo per rispondere a TUTTE le recensioni ( utilizzando i template di risposta) in più hai la possibilità di utilizzate le lingue che ti servono. ----- ### "Don’t use it if you are a small hotel" — 1.0/5 > **Avaliador Verificado** | *29 de outubro de 2018* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: Nothing. Probably it is good for a big hotels > > **Desvantagens**: Very expensive, poor service. I had to pay for two years for something that it wasn’t usefull for my business ----- ### "ReviewPro - An Extensive Suite of Tools for Customer Feedback Surveys and Correspondence" — 4.0/5 > **Aaron** | *19 de fevereiro de 2020* | Hotelaria | Recommendation rating: 8.0/10 > > **Vantagens**: The most helpful feature of ReviewPro was the ability to reply to guest surveys and comments online using preset templates, this saved our staff a tremendous amount of time in the busy season when surveys were piling up and we found it very convenient to use. The ReviewPro smartphone app was also very useful when working out of the office and tied very nicely to the web browser version. Again, this saved the staff time and allowed us to respond to our guests even when out and about. > > **Desvantagens**: Our company was looking a more affordable provider for guest survey solutions; so we did transition to SurveyMonkey. However, ReviewPro does offer a lot of quality services for their price. ----- ### "Customer service is exceptional\!" — 5.0/5 > **andrea** | *23 de maio de 2022* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: The very best thing about ReviewPro, aside from the functionality, is their customer service. Their team is willing to meet as many times as possible to ensure easy deployment, successful campaigns, and clear understanding. We hosted zoom meeting with ReviewPro reps in order to create customized surveys to capture strategic data and influence customer loyalty. The custom options that were available made the process positive and successful. We liked that we could incorporate all of our own branding credentials from logos to colors and even wording. > > **Desvantagens**: The cost is high for small sized properties. The scale is not matched for privately owned small sized hotels and inns. > > Overall, the experience I had with ReviewPro was positive and successful. The success is mostly due to the great teamwork between the property and the ReviewPro representatives. They cared deeply about our goals and worked creatively to meet our needs. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/181148/Reviewpro-Reputation?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/181148/Reviewpro-Reputation) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data