---
description: Tudo sobre Refund Retriever: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Refund Retriever - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Auditoria de Encomendas](/directory/31603/parcel-audit/software) > [Refund Retriever](/software/181112/refund-retriever)

# Refund Retriever

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> Supervisão das suas contas FedEx e UPS em relação a entregas atrasadas e erros de faturamento.  Economize dinheiro na FedEx e UPS em segundos.
> 
> Verdict: Rated **4.9/5** by 57 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Refund Retriever?

Para empresas que fazem envios com a UPS ou FedEx.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 57 Avaliações |
| Praticidade | 4.9/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Refund Retriever
- **Location**: Houston, EUA
- **Founded**: 2006

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Análise de dados de pacotes
- Auditoria de faturas da operadora
- Importação/exportação de dados
- Rastreamento de remessas
- Reclamações automatizadas
- Recuperação de custos

## Integrations (5 total)

- Adobe Commerce
- BigCommerce
- Shift4Shop
- Shopify
- SkuVault Core

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Software de Auditoria de Encomendas](https://www.capterra.pt/directory/31603/parcel-audit/software)

## Categorias relacionadas

- [Software de Auditoria de Encomendas](https://www.capterra.pt/directory/31603/parcel-audit/software)
- [Software de Gestão de Cadeia de Abastecimento](https://www.capterra.pt/directory/4/supply-chain-management/software)
- [Sistemas de Expedição](https://www.capterra.pt/directory/30104/shipping/software)

## Alternativas

1. [Freightview](https://www.capterra.pt/software/136895/freightview) — 4.7/5 (743 reviews)
2. [ShipScience Platform](https://www.capterra.pt/software/176318/ups-fedex-parcel-audit) — 4.9/5 (43 reviews)
3. [Betachon Freight Auditing](https://www.capterra.pt/software/197428/freight-auditing) — 4.9/5 (31 reviews)
4. [Logistyx TME](https://www.capterra.pt/software/135376/ship-it) — 5.0/5 (1 reviews)
5. [AuditShipment](https://www.capterra.pt/software/187424/auditshipment) — 4.0/5 (13 reviews)

## Avaliações

### "Absolute must-use" — 5.0/5

> **Daniel** | *18 de setembro de 2019* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR\!
> 
> **Desvantagens**: I have literally zero complaints, which may be a first for me.
> 
> RR audits our UPS invoices and makes sure every package was delivered on time, per their guaranteed service levels. If a shipment was late, we are entitled to a credit, but we have to ask for it, and we ship too many packages to monitor every single one. Their software has allowed us to save a non-trivial amount on our annual freight expense.

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### "You won't be sorry\!" — 5.0/5

> **Carol** | *20 de agosto de 2019* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Refund Retriever gets your refunds with basically no extra work for you\!
> 
> **Desvantagens**: There isn't anything not to like\! Why can't I leave this blank? This field is becoming the worst thing about the software and it has nothing to do with it\!\!\!\!

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### "Great idea" — 1.0/5

> **troy** | *11 de setembro de 2019* | Internet | Recommendation rating: 0.0/10
> 
> **Vantagens**: Fantastic concept.  It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...
> 
> **Desvantagens**: never worked.  the company who did this seemed to "forget" what they were doing.  Never answered any emails or got a single return and we know some of them should have.
> 
> Total waste of time, but the concept was really good.

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### "Great Support" — 5.0/5

> **Gabriela** | *23 de julho de 2024* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: They have made bill reconciling a lot easier.
> 
> **Desvantagens**: I cannot think of any at the moment since they have been very helpful anytime something comes up. They are on top of our refunds and claims.

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### "Logistics company pleased with Refund Retriever's FedEx / UPS auditing" — 5.0/5

> **Alex** | *28 de março de 2024* | Logística e cadeia de fornecimento | Recommendation rating: 10.0/10
> 
> **Vantagens**: Refund Retriever actively monitors my bills with FedEx and UPS and seeks out refunds which I am oftentimes not even aware of. It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted. Their auditing is much appreciated and saves us a lot of money.
> 
> **Desvantagens**: A better explanation of what the refunds are for would be great but aside from that I love everything about Refund Retriever.

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## Links

- [View on Capterra](https://www.capterra.pt/software/181112/refund-retriever)

## This page is available in the following languages

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| de-AT | <https://www.capterra.at/software/181112/refund-retriever> |
| de-CH | <https://www.capterra.ch/software/181112/refund-retriever> |
| en | <https://www.capterra.com/p/181112/Refund-Retriever/> |
| en-AE | <https://www.capterra.ae/software/181112/refund-retriever> |
| en-AU | <https://www.capterra.com.au/software/181112/refund-retriever> |
| en-CA | <https://www.capterra.ca/software/181112/refund-retriever> |
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| nl-BE | <https://www.capterra.be/software/181112/refund-retriever> |
| pt | <https://www.capterra.com.br/software/181112/refund-retriever> |
| pt-PT | <https://www.capterra.pt/software/181112/refund-retriever> |

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