--- description: Tudo sobre Salesforce Commerce Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Plataformas de E-Commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.pt/software/180822/salesforce-commerce-cloud Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/180822/salesforce-commerce-cloud?page=2) > Converta mais clientes e expanda sua marca rapidamente com o Commerce Cloud, uma plataforma de comércio eletrônico. > > Verdict: Rated **4.5/5** by 101 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Salesforce Commerce Cloud? O serviço ajuda clientes de todos os portes a crescer. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 101 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Location**: San Francisco, EUA - **Founded**: 2003 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Arábia Saudita, Bélgica, Canadá, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Irlanda, Israel, Itália, Noruega, Países Baixos, Portugal, Reino Unido, Suécia, Suíça, África do Sul and 1 more ## Recursos - API - Acesso para Celular - Administração de website - Alertas/notificações - Atendimento do pedido - CRM - Carrinho de compras - Catalog Management - Controle de estoque - Gerenciamento de SEO - Gerenciamento de pedidos de compra - Gestão de armazéns - Gestão de avaliações - Gestão de canais - Gestão de clientes - Gestão de comércio eletrônico - Gestão de devoluções - Gestão de entrega - Gestão de estoques - Gestão de fornecedores - Gestão de pedidos - Gestão de promoções - Gestão de remessas - Gestão de renovações de pedidos - Integração de mercado - Marketing de multicanal - Marketing por e-mail - Otimização de estoques - Previsão - Rastreamento de estoque - Rastreamento de pedidos - Rastreamento do custo - Real-Time Data - Relatórios e análise de dados - Repetição de pedidos - Segurança de dados - Third-Party Integrations - Várias localizações ## Integrations (97 total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... and 82 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Software para Plataformas de E-Commerce B2B](https://www.capterra.pt/directory/31821/b2b-ecommerce-platform/software) ## Categorias relacionadas - [Software para Plataformas de E-Commerce B2B](https://www.capterra.pt/directory/31821/b2b-ecommerce-platform/software) - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) - [Software de Gerenciamento de Pedidos](https://www.capterra.pt/directory/30225/order-management/software) - [Software de E-Commerce Multicanal](https://www.capterra.pt/directory/31281/multi-channel-ecommerce/software) - [Software de Gestão de Estoque](https://www.capterra.pt/directory/30006/inventory-management/software) ## Alternativas 1. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6707 reviews) 2. [WooCommerce](https://www.capterra.pt/software/187800/woocommerce) — 4.5/5 (1047 reviews) 3. [Wix](https://www.capterra.pt/software/169007/wix) — 4.4/5 (10761 reviews) 4. [NetSuite](https://www.capterra.pt/software/135757/netsuite) — 4.2/5 (2062 reviews) 5. [Cin7 Core](https://www.capterra.pt/software/133038/cin7-core) — 4.3/5 (738 reviews) ## Avaliações ### "Best CRM and Commerce portal in existence\!" — 5.0/5 > **AJ** | *22 de janeiro de 2026* | Alimentação e bebidas | Recommendation rating: 10.0/10 > > **Vantagens**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior. > > **Desvantagens**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available. > > I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\! ----- ### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5 > **Avaliador Verificado** | *29 de outubro de 2025* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 7.0/10 > > **Vantagens**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well. > > **Desvantagens**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails. > > It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\! ----- ### "Powerful ecommerce platform, but not the simplest to manage" — 4.0/5 > **Parsa** | *3 de julho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: What I liked most is that it is strong for enterprise ecommerce once it is set up properly. Order management, customization, and the connection to the broader Salesforce ecosystem are all solid, especially for teams managing more complex storefront needs. > > **Desvantagens**: What I liked least is that it can get heavy pretty quickly. Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day. ----- ### "Salesforce is way to busy and not accessable for everyday user." — 3.0/5 > **Avaliador Verificado** | *13 de abril de 2026* | Gestão da educação | Recommendation rating: 1.0/10 > > **Vantagens**: I liked how easy it is to pull reports and to manipulate them to fit your needs. To find simple information you need to scroll through many fields so this was hard for me to use. > > **Desvantagens**: It is too cumbersome and not streamlined. It has too many features and not user friendly. Very hard to find information. Too busy and needs to be simplified. > > It is just OK, only helpful for a very large organization, better off using something simpler and more streamlined. ----- ### "Elevated Customer Experience" — 5.0/5 > **Brenda** | *28 de fevereiro de 2025* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: The AI that powers much of the customer automated experience is seamless. It's superior to foreign person-to-person contact - feels less stilted and more intuitive. > > **Desvantagens**: Because it is cloud based, lack of signal in some areas can be problematic. > > Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/180822/salesforce-commerce-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/180822/salesforce-commerce-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data